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Facing api related issues when trying to record payment against an invoice

theraizulitheraizuli Member Posts: 1

Hello,

From last 5-7 days, whenever I try to record a payment against an invoice, I get an error as follows: "Oops! There was an issue with recording your payment. Please try again."

Upon checking the console log for possible errors, I can see that there are possible api related issues. Here is the screenshot -

Kindly help me resolve this issue as I need to send updated invoices to my clients for the payments that I have received.

Thank you

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edited August 31, 2018 in Sales & Invoicing Technical Support

Comments

  • AlexiaAlexia Member Posts: 3,314 ✭✭✭✭

    Hi @theraizuli.

    Can you try clearing the cache for your browser? It often solves issues like this one. Let me know if this work! If it doesn't, we'll dig in deeper.

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