Home› ›

Verification email not recieved

CustomClickCustomClick Member Posts: 2

Hi, i am not getting verification email.
also when i create invoice and choose send a copy to me i am not revieving that either.

in Account Settings Technical Support

Comments

  • CustomClickCustomClick Member Posts: 2

    i also tried to remove the email and add it again - still no luck

  • CalliePCallieP Member Posts: 439 admin

    Hi there @CustomClick , thanks for reaching out! I took a look at this for you, but I don't see your email address in Wave associated with any Wave account. Do you possibly have an alternate email address you created your Wave account with that the verification would be sent to? Can you confirm your business' country? With a bit more context we might be able to explore this more together!

  • Safety1stSafety1st Member Posts: 3

    I'm having the same problem. Was this resolved and if so, how?

  • JulianPJulianP Member Posts: 1,002 ✭✭✭

    Hey @Safety1st !

    After taking a look on the backend, it looks like both of the emails linked to your account have since been verified successfully. If you have any other questions, don't hesitate to reach back out. :smile:

Sign In or Register to comment.