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Allowing a Customer to Add a Credit Card Before an Invoice is Sent

11outof1111outof11 Member Posts: 1

Hello - from time to time my customers want to update their credit card information. Is there any way to send them to a page on Wave to do this rather than having to collect their new credit card info over the phone?

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in Sales & Invoicing Technical Support

Comments

  • ConnorMConnorM Member Posts: 1,229 ✭✭✭

    Hey @11outof11! Thanks for reaching out here. Unfortunately, there is no way for you to have the customer update their saved card information through a form in Wave. I'm sorry for the inconvenience here! You could always choose to re-invoice the customer with a fresh invoice, and not use the saved information to charge the card on file. They should then be able to choose to save their billing information once it has been entered again.

  • AngeAnge Member Posts: 3

    Hi, Connor!

    Can this feature be added to Wave? It would be super helpful. And a much more straightforward experience for the client.

    Thanks!

  • joshbrucejoshbruce Member Posts: 17
    Just had the same issue and would like to request the ability for folks to update their cards.
  • CMWDCMWD Member Posts: 1

    @joshbruce said:
    Just had the same issue and would like to request the ability for folks to update their cards.

    Same. This should definitely be a standard feature of any invoicing system. Thanks!

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