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Transaction and General Ledger doesn't match

ErlanggaErlangga Member Posts: 2

Please help bcs this is very frustrating.

This is the first time it happened. How come the numbers don't match??? I already checked and the difference in those two number is the exact amount of a transaction I did yesterday and I already put it in the correct accounts but the number still don't match.
please help. thanks in advance.

in Technical Support

Comments

  • ConnorMConnorM Member Posts: 1,229 ✭✭✭

    Hey @Erlangga! It looks like what was causing this was a little bit of finnicky information in our back end, that we call a 'bad state'. I've gone ahead with a fix for us here, so this should be all sorted momentarily!

  • ErlanggaErlangga Member Posts: 2

    @ConnorM said:
    Hey @Erlangga! It looks like what was causing this was a little bit of finnicky information in our back end, that we call a 'bad state'. I've gone ahead with a fix for us here, so this should be all sorted momentarily!

    This issue has been resolved. Thank you very much, really appreciate it!

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