Home› ›

Verification email has no link

mb02mb02 Member Posts: 5

Hey y'all, I'm trying to add an additional email address, specifically for sending out invoices.

I've added the email address and I do receive an email from 'welcome@waveapps.com' with subject 'A new email address has been connected to your Wave account' BUT there is no link in this email to clink on to verify.

Please help, I've looked and looked and looked and can't figure it out.

in Account Settings Technical Support

Comments

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey there @mb02

    This sounds to me like you might be having some issues with your browser or a potential add blocker.

    Are you using a verified browser in Wave?

    Would you mind trying to do the following steps?

    1. Try this on a different browser. Chrome is ideal!
    2. Disable any add on you might have in your browser, or try an incognito window.

    Hopefully this helps! But do reach out if you're still having issues.

Sign In or Register to comment.