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CC payment went to unlinked bank acount

Mirza_CreativeMirza_Creative Member Posts: 1

I recently received a CC payment from a client that has gone to an old, unlinked bank account. The bank account is no longer active (over a year since closed) and not linked to my Wave account any longer. I've checked and double-checked my Wave account and only see my current bank account linked. Any help would be appreciated here.

in Sales & Invoicing Technical Support

Comments

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey there @Mirza_Creative

    Glad to see John was able to assist you through email! If you have any time pressing questions about Wave payments you can always use the help button to chat in with us.

    Select the help button at the bottom of your account and type out a question to our Chat-Bot Mave who will assist you first before putting you through to an agent. Our hours of operation for live chat support is Monday - Friday 9-6pm EST.

    Hope this helps!

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