Error processing payment

Yaedio

A client has been receiving this error message for last couple of days. I have checked with Stripe and the attempts at payment have not been logged, so I cannot find an error code.

I can see from previous posts on this subject, that this not an unusual occurrence, but I cannot find a solution.

Any advice would be appreciated

Barsin

Hey there @Yaedio

Wave's integration with Stripe's processing payment is something that Wave cannot always make a comment on, as Wave's visibility on why a payment error is occurring is limited.

In this case however I can see a few recent successful Stripe payments which leads me to believe that your Stripe account is still active and should be working okay.

This may be a case where you need to reach out to Stripe in case their credit card is experiencing an issue with the payment processor.