Unable to access www.waveapps.com

mhammadlatifACCAmhammadlatifACCA Member Posts: 37

Is it with everyone globally or only in Pakistan?
@CallieP @Barsin @ConnorM @AlexL @EmmaP @Charlotte

edited August 31, 2020 in Using Wave

Comments

  • mhammadlatifACCAmhammadlatifACCA Member Posts: 37

    I have been trying since morning
    Have tried different browsers, different systems, different persons but no success
    However, I can access community page as well as status page but not the apps page.

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @mhammadlatifACCA , it seems you're the third or fourth user from Pakistan who is reaching out and having issues accessing Wave. We did have a user who confirmed that when they switched Internet Service providers, they were able to access it again. At the moment I don't have the name of the ISP they were using but when we find out, I'll let you know.

  • mhammadlatifACCAmhammadlatifACCA Member Posts: 37
    @AlexL Thank you for responding. I could also access it later by shifting ISPs. Can you share a possible reason? I am curious about it.

    Anyway, for the community in Pakistan, I 'd like to share my experience:

    Accessible on:
    - PTCL
    - Zong
    - Jazz
    - Warid
    - Transworld

    Not accessible via:
    - Ufone
    - Telenor

    I also tried asking friends in Japan and UAE, they faced no issue so it's possibly only in Pakistan.
    edited September 2, 2020
  • mhammadlatifACCAmhammadlatifACCA Member Posts: 37

    Dear Pakistani Community and Admins

    It's working perfectly fine again since yesterday. Thank you for your support.

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @mhammadlatifACCA , not sure what the reason to be honest. It seemed to be out for a couple of hours and then it came back.

    Thanks for attempting to help out our other users 🙂

  • aliRaliR Member Posts: 2

    Can we still use WAVE Software in Pakistan? thanks in advance.

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @aliR , although we have limited new user signups, your account and information in it will continue to be accessible.

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