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Wrong characters when exporting invoice or estimate

joinimranjoinimran Member Posts: 3

When I try to export the invoice in PDF it shows wrong currency characters. These should be Rs but these are shown as Rs

But I use the Print invoice option it properly shows the Rs.

Any help.

in Technical Support

Comments

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @joinimran , looking to gain a little bit more understanding on this. When searching for the Pakistani Rupee on Google I see that a currency symbol does sometimes show up as Rs. Are you able to explain when the currency symbol is displayed with an R and when it isn't?

    I'll be able to escalate this issue a lot easier with a clear understanding of when this should and shouldn't be used in the software.

  • joinimranjoinimran Member Posts: 3

    Hello @AlexL - Thank you for writing back. I have seen those images with R. There is no way to present Rs. Not in any circumstances. In Pakistan we only use Rs. You can also get this confirmed from Wikipedia (https://en.wikipedia.org/wiki/Pakistani_rupee). See more details about Rs here on Wikipedia (https://en.wikipedia.org/wiki/Rupee) and by from State Bank of Pakistan at Wikipedia (https://en.wikipedia.org/wiki/State_Bank_of_Pakistan)

    If there is still any confusion, please do let me know. I will be happy to help you out.
    Imran.

    edited September 18, 2020
  • joinimranjoinimran Member Posts: 3

    Hello @AlexL - Is there any update on this?

  • BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey there @joinimran

    Currently there is no update on this. I do apologize for the unfortunate news.

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