Missing payment account option in the invoices
Christel
Member Posts: 15
Hi. I badly need help. We have this AFC - Association Dues account where we put all of the advance payments for association dues of our clients. When we create invoices with an association dues on it, what we do is apply and consume what's on the AFC - Association Dues account.
Before, every time I click the 'Record a payment' and choose between the options for the 'payment account', the AFC - Association Dues will always appear.
But since yesterday it no longer appears. I'm confused right now on how i'm supposed to consume the other advance payments since that account can no longer be seen.
I would like to know why is this happening and is it possible to retrieve the features before?
Your immediate response is highly appreciated.
Thank you very much.
Christel
Comments
Hi, I am having the same issues. All of my payment account options are no longer in the drop down menu.
I'm having the same issue today as well. Any solution on this yet?
@AlexL I'm having the same issue today as well. Any solution on this yet?
I'm having the same problem. How long until this is fixed?
Help! I'm still waiting and unable to do my bookkeeping. What is the status of this situation?
Has anyone been able to resolve this issue? If so, can you share with the class? I'm not getting any response from Wave and I haven't been able to post payments since August. HELP!