Why are you keeping my money

Emilyx2020Emilyx2020 Member Posts: 2
I have waited way more than the 65 days that they said they would hold money. My account was denied and there is $2,000 that has not been returned to my customer. Now no one in customer support will return my emails. I can’t afford a lawsuit because of this!

Comments

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @Emilyx2020 , sorry for the hold up! I see that you reached out via ticket as well so I've flagged it for our Support team and they were able to refund the payment to your customer. If you have any further questions, please don't hesitate to reach back out directly to the team via email.

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