Mechant Name on Customer's Credit Card Statement

danieltylerxdanieltylerx Member Posts: 1

Since opening my account, I had a business name change. Instead of removing my business and creating a new one, I just changed the name under the business information. The problem is that the merchant name on my customer's credit card statement says the old business name. How can I go about making that change?

Comments

  • JulianPJulianP Member Posts: 1,002 ✭✭✭

    Hey there @danieltylerx !

    It sounds like you are looking to change your billing descriptor. This can't be actioned on your end. However, we can help with this. Please send us an e-mail at your earliest convenience so one of our support agents can assist you with the descriptor change.

Sign In or Register to comment.