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Getting Overcharged on my Monthly Subscription Fee

Evolution_Mktg_2016Evolution_Mktg_2016 Member Posts: 3

It was getting charged $41 a month for my monthly payroll subscription prior and now all of a sudden it is it is $47, with no changes. I work for myself and pay myself as an employee - that's it. Why am I getting charged this additional $6 fee?

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edited November 17, 2020 in Payroll & Employees Technical Support

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    BarsinBarsin Member, Moderator Posts: 2,041 ✭✭✭

    Hey there @Evolution_Mktg_2016

    Thanks for reaching out and I do apologize about the delay in our response.

    I can see that you reached out to our team through tickets and they cleared the issue a bit further. If you head to your Settings (bottom left corner) >> Billing >> You should be able to see a good breakdown of all your monthly bills including employee/contractor fees.

    Once again I apologize for any calculation issues there may have been but reaching out to our support folks through chat or ticket is the best course of action.

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