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Invoice Payment Notifications
Melodie
Member Posts: 1
Hello,
I sent my first invoice through Wave. The customer says they paid it but I haven't received any notification of payment through Wave. The invoice shows as overdue. Can someone let me know if it is possible for me not to be notified? Is an email notification supposed to be sent to me when the customer pays? Any way to track through Wave if the customer paid or not? I have contacted Wave customer support - but no reply yet.
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Hey there @Melodie !
It looks like one of our support agents assisted you via your ticket request. If you have any other questions or concerns, feel free to reach back out to us!