[NEW] Employee Self Onboarding
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[NEW] Employee Self Onboarding
Onboarding employees has never been easier! You can now invite your new employees to create a personal Wave account, where they can add their own personal information during employee onboarding!
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Can someone advise how to resend the onboarding email?
Hey there @TotalEnergySol
If you head to Payroll >> Employees >> Personal info >> Then enter the email, you should see the ability to re-invite the user at the top right.
If it says cancel invite, you can do this and try re-inviting them!
> Hey there @TotalEnergySol
>
> If you head to Payroll >> Employees >> Personal info >> Then enter the email, you should see the ability to re-invite the user at the top right.
>
> (Image)
>
>
> If it says cancel invite, you can do this and try re-inviting them!
It says "Email is not editable because <employee name redacted> has accepted Wave access."
Next step?
Thanks
Hello @TotalEnergySol !
In that case, since your employee accepted Wave access via your initial email, we will have to reset their email invitation on the back end. For next steps, please submit a ticket request to our Support team with your employee's details such as their name and email so one of our support agents can assist you with this.
Hello, I was sent an invitation but when I went to create an account it made me create a business account instead of an employee account. I was re-sent an invitation but the same thing occurred what should I do because I'm not sure if they are allowed to send me another invite