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Customers not receiving invoice

KaylaBayKaylaBay Member Posts: 1
My customers are not receiving invoices and I am not received emails from wave either. I saw where someone said my email could be blocked? How do I fix that?
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Comments

  • Buddy070Buddy070 Member Posts: 2

    I am having the exact same issue any help would be great have invoices sitting there and cannot send to myself for processing ?

  • AlexLAlexL Member Posts: 2,869 ✭✭✭

    Hey @KaylaBay , it looks like you have an open ticket with our Support team. Please reply there and the team would be more than happy to continue assisting you with this.

    Hey @Buddy070 , I'd be happy to take a look into this for you but I will need the email addresses of your customers that are not receiving the emails. Please sent me a DM with this information as to keep this information private.

  • Buddy070Buddy070 Member Posts: 2

    Axel thanks but it seems to have resolved itself for now appreciate it. Very sad that wave is moving away from the Australian market but understand the decision.

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