Invoices suddenly show as unpaid
Lauri
Member Posts: 1
I signed on to my account today and it now shows about 20 to 30 Invoices as unpaid.....they were paid and entered before. What's going on and how do I fix this?
0
Lauri
Member Posts: 1
I signed on to my account today and it now shows about 20 to 30 Invoices as unpaid.....they were paid and entered before. What's going on and how do I fix this?
Comments
Hey @Laurie !
For an invoice to be marked as "Paid" it needs to have a corresponding invoice payment transaction. If an invoice payment transaction is deleted or recategorized to anything other than Payment Received for an Invoice in Wave > the invoice in question then your invoices won't appear as "Paid". Moving forward, I suggest reconciling your accounts if you haven't already. This will help you identify any miscategorized or missing transactions so you can balance your books and have your invoices marked as "Paid" again.