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New to Wave, got paid online but it won't let me see payment

LIBZBUILDINGSYSTEMSLIBZBUILDINGSYSTEMS Member Posts: 1

I am new to wave, was using joist since 2018, decided to make the switch for the new tax year so I can keep better track of my invoices with the desktop app. I invoiced a customer yesterday and they ended up paying it right away, but now I cannot see my payment when I click on it. Will my payment still go through? I realize that I need to verify I am who I am saying I am, but will my customer need to pay again? Or did the payment go through?

in Using Wave

Comments

  • JulianPJulianP Member Posts: 1,002 ✭✭✭

    Hey @LIBZBUILDINGSYSTEMS !

    It looks like one of our support agents assisted you via your ticket request. If you have any other questions, feel free to reach back out! :smile:

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