How to handle dead invoice
326Peruvian
Member Posts: 1
I have some invoices that will never be paid. How do I lay them to rest so they don’t appear in “overdue” invoices?
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Hey @326Peruvian !
If you'd like to delete an invoice head to Sales > Invoices > Select the arrow beside the invoice > Delete.
If you were paid on a invoice via Wave Payments or Stripe and then issued a refund, you'll find that the invoice can't be deleted. This is for two reasons:
as your payment processor, this is a record of the payment that occurred, and since real funds were moved on the invoice, this record is a requirement
this is the most accurate picture of your business: since funds really did come into your business and then go out, keeping a record of this means greater accuracy on your business' performance.
If you'd like to write off an invoice that has been refunded in Wave please follow the steps in this guide on How to write off an invoice!