Reverting to earlier journal configuration
Bobbybob
Member Posts: 1
Hi
I am trying to find out.
Can I restore a backup or previous version of the reconciliations?
In fixing an issue I had with stripe payments booked twice, I removed some payments.
They did not unlink and instead deleted my fault for not realising.
Is it possible to rollback to the day prior to the purge?
Like restoring a previous backup in myob.
I need to know so I can let a customer know they outstanding account balance.
Thanks
I am trying to find out.
Can I restore a backup or previous version of the reconciliations?
In fixing an issue I had with stripe payments booked twice, I removed some payments.
They did not unlink and instead deleted my fault for not realising.
Is it possible to rollback to the day prior to the purge?
Like restoring a previous backup in myob.
I need to know so I can let a customer know they outstanding account balance.
Thanks
0
Comments
Hi @Bobbybob, actions cannot be automatically undone in Wave. Previous actions are not saved if they are overwritten because we don't want to hold onto unnecessary information without a user's knowledge.