Best Of
Re: Internal Server Error When Customers Making Payments
Hello! I had the same problem. Are you both using Payments by Wave? If so, if you log in to your Stripe account, then you should be able to find more details about why there was an error. In my case, it was because the payment was declined by the customer's bank, but there are a lot of other reasons why it might have been declined, too. Wave doesn't pass through all these reasons from Stripe -- they just say "Internal Server Error". Seems like a big oversight on their part!
Re: Looking for a Wave Pro to clean up an accounting mess
@Shafiq,
If you are in the US, I'd be happy to help you out.
Which feature would be the most helpful if added as an invoice customization?
We've seen a lot of different requests in regards to adding new invoice customization options. Which of the following features would you find the most helpful when running your business?
If a feature isn't listed in the poll, feel free to add it in the comments below!
What feature related to deposits in Invoicing would have the largest impact on your business?
We've seen requests to add a deposit feature within our Invoicing platform in Wave. We'd love to hear how, if implemented, you would use this feature and what functionality you'd like to see come along with it.
Looking for Wave Users in the UK
We are as near to you now as you are to your computer or favourite mobile device, so whether you're based in John O'Groats or Lands End, Anglesey or Dover or anywhere in between we can provide you with all your accounting needs.
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Need a face to face chat? We're on Skype! (and Skype to Skype calls are FREE! we love FREE stuff).
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Want to be shown how to post something through Wave? We use Teamviewer to remotely connect to your computer so we can SHOW you what to do.
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Need to post your books to us? NO! All you need to do is scan every bill and receipt as you receive them and upload to a shared Google Drive, One Drive (or similar) folder (other than receipts that you have uploaded to Wave of course). Bank statements can be downloaded from your bank and uploaded to the shared drive folder too.
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If you're already using Wave then you've already made that leap into cloud accounting, so why not go all the way and use a cloud accountant too?
Re: Duplicate Estimate
Hey everyone!
Quick update for you all
When you go to the estimate list page or when viewing an estimate, you now have the ability to duplicate the estimate. You can duplicate from the dropdown on the list page beside each estimate, or from the estimate view page under the "More" option menu.
Reordering line items is something we will look at as we continue to modernize the estimates product this year.
If you have any feedback or questions, please let me know!
Thanks,
Rahim
Looking for volunteers to test a new payments-related feature in Wave
Hey Folks,
My name is Ailsa Blair and I am a Product Designer here at Wave. @Reza and I are currently working on a brand-new feature to Wave and are looking for a handful of folks to give us feedback.
We’re collecting feedback by asking you to record your experience on your computer and answer some questions. The session should take about 30 minutes and must be completed on your desktop. In order to participate in this testing you must be willing to download the UserTesting.com recording software.
Please let me know if you'd be interested, and I can send you the appropriate information to get started
Small Business Week: Share Your Story
Calling all brave entrepreneurs! To celebrate Canadian Small Business Week, we're asking small biz owners like yourselves to share your stories. What made you first believe you had what it takes to start your business? What drives you to pursue your passion even when things are challenging? What inspires you?
BDC Canadian Small Business Week is October 14th-20th, and we'll be doing an Instagram takeover for some of our customers, and promoting their content on our feeds too. If you'd like to join in on the fun, please submit a 15-second video including your answers to the questions above for a chance to be featured in our Instagram story.
No professional cameras needed! Your phone or laptop camera is just fine. If you need a hand uploading a video, check out these steps. When you're ready, just share the link to the video in your comment -- it should render automatically.