Discussion List

• Setting up bank connections

  spreadsheetsarah

  I am trying to connect to my bank (Kiwibank NZ) but can get no response from the system. After entering username & password Wave seems to be working but brings back no response, not even an error message. It just leaves me hanging. I have tried to connect 2 other NZ banks, & have also tried using 2 other internet connections. Same lack of …

  spreadsheetsarah 381 views 44 comments 0 points Most recent by Charlotte October 12, 2018 11:47PMBank Connections
• Unable to upload any transaction files (csv or ofx)

  joseph27

  Hello, I have just joined Wave as a new user and I'm completely unable to upload any transaction files in .ofx or .csv formats (the only compatible formats provided by my bank). I get the error message: "Please select a bank statement file." I have tried the following, all with the same error message: -Uploading as .ofx -Changing encodi…

  joseph27 101 views 9 comments 0 points Most recent by Alexia August 3, 2018 2:00PMTechnical Support