Sales & Invoicing Technical Support
Discussion List
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I have a customer with a credit invoice which represents an advance payment. This same customer has another open invoice for a charge for products that were delivered. I recently generated a statement for all unpaid invoices. The credit invoice fails to show up on the statement. As the credit as yet to be applied against the open invoice of the pr…ScottSilverstine 1 view 0 comments 0 points Most recent by ScottSilverstine December 28, 2018 1:30AM
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In posting a vendor's invoice we are not give the option to input the vendor's payment terms. Wave allows one to input the due date. But what if the vendor allows a 2% discount if payment is tendered in 10 days after the invoice date? Wave does not provide for these types of vendor payment terms. I am wondering how other Wave users handle such ter…ScottSilverstine 241 views 2 comments 0 points Most recent by ScottSilverstine December 28, 2018 1:25AM
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I'm a new Wave user working for a construction company. We ask for a 20% deposit, then a 50% on day 5, 25% on day 10 and balance on the final day of the project. Because the payment due dates are based on work done, the dates need to be adjustable, and obviously the amount changes too. What is the best way to create an invoice for this?
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Hi, I have hired an outsourced sales agency to manage our outbound sales and our agreement is a commission percentage based on invoiced sales. We sell products from a few dozen suppliers and they are paid a commission on most but not all of them. I wanted to know if it was possible to do any of the following: 1 - Automatically generate a "bil…
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Hello, In the section 'Business Address and Contact Details' there is no possibility to add a VAT number. This is mandatory for me to put on my invoices by the law of my counrty. Thanks in advance. Regards,
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I am an independent contractor, working as a truck driver (not an owner/no major capital equipment & payments.) I drive from A to B, buy fuel, pay for permits, etc. The company pays me a Cents Per Mile rate, plus a "fuel surcharge"/partial reimbursement. When I arrive at that Point B, the company calculates a Contractor Settlement a…
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When I enter receipts from expenses that I charged on my credit card how do I enter the payment made to these said expenses. Doing a transfer does not work as i have been told to do in the past because I am paying the amount owing to the card in a lump sum and not for each individual transaction therefore, the amounts don't match. When I enter the…
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When a sales invoice is processed it records as a deposit into the bank account or a holding account until the Deposit transaction appears from the Bank. However the Bank Deposit transaction shows as an Income transaction doubling the Sales (initial Invoice transaction + Bank Deposit)... This is deposit could be a combination of multiple depos…
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I have recently activated Credit Card payment on my wave account. It worked great for the first 2 transactions then over 2weeks ago Stripe decided to hold my money back while they invest my integrity. No indication of the freeze on my account and I have had no luck to date as why they can’t release my funds. Does this kind of thing happen a lot wi…
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I researched before asking this seemingly dumb question. In order to received an (email?) alert an invoice has been viewed is there something that has to be done like a setting or will Wave automatically do that? Thanks in advance
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I have a client that pays me by bank payment. The last time he paid me the funds never reached me, and I got an incorrect bank information message. He had to go back and re-enter the information at then it work. Same information he put in before. Now another client has the same problem, except when he payed the invoice the money was put into m…
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When a Wave invoice is settled via Stripe, Wave creates a transaction entry like this: Dr. AR/ invoice no. Cr. Money in Transit This entry is locked and cannot be edited. Fair enough - since the client has settled the invoice in full and so a little automation helps. The problem comes when Stripe pays into the bank account. I get a trans…
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Greetings, willing to compensate a wave pro, who knows how to handle refunds and cancellations. We have a few invoices that fall into this category. Payment can be effected via paypal. In the spirit of expediency, please state your fee, as a point of departure. Regards Tim
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Hi! I want to be able to see what my current profit margin is, at all times. However, the payment schedule that Amazon's Seller Central is on creates issues with my profit and loss. Amazon pays every 2 weeks. I spend my cost of goods before my payment comes. This means that my account is only truly accurate twice a month. For 28 days out of eac…
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Hello I am new to wave and want to know if I can merge the sales activity from my online store and expenses. How would a business account work in wave as long as my earnings in sales. Please help me understand how can I set up this options.
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Everytime I create a new invoice, it uses an old invoice number I used 2 years ago. I have to manually type a new number every time and it doesn't increase automatically (e.g. I type in 180035 and the next one will still be something like 1600012003).
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some of the invoices that I send using Wave are going into customer's spam folder. is their a way to see a notification showing that an invoice has been received and viewed similar to the feature that is available for quotes?
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When I record invoices, I have Gst. But when It shows on transactions it does not show GST. If I record a payment separately and have the GST in that, then merge, it still chooses the one with no GST. Any way around this?
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Hi all, I have 2 businesses which I want to use Wave with. For the 1st business, I have connected a Stripe account to that business bank account, no problem. However, for the 2nd business, I also want to accept payments via Stripe. 1) Is it possible to have to bank accounts within Stripe? 2) If not, can I just create a new Stripe account for th…
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Hi! I am a freelancer/contractor. I can’t figure out the easiest way to set up Wave for what I need. The customer would be the firm that hired me, but I need to be able to create sub-invoices for each legal case I work on. I’m Quickbooks, I just add a sub-client. Any ideas?
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Hi Am Zeth
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I generate invoices and doing great. My problem is I don't know how to include final invoice amount in writing. Will appreciate help
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according to HELP there is a dropdown menu next to my logo.... where is this screen?
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Hello :) I recently went back and noticed some errors in my income accounts and what products were attached to them. I went and edited each product to link to the correct income account BUT when I run the annual report it has not changed it for past sales. Is there a way to have this edit apply retroactively? Thank you !
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Can you make the customer statement print with detail of all the prior invoices? From what I can see, you can only show invoices, not the detail of what the invoice was for.
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Hi, I sent an invoice to my client and they have paid 50% for booking of my service. The partial payment works well with displaying of the paid amount and balance to be paid which is another 50%. Upon job completion, i want to charge my client another 50% for the last payment. I try to send the same original invoice which has now shown the amoun…
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Hello, I often receive payments from customers in the form of one check to cover multiple invoices. I use the "Split this Deposit" button then select the category, "Payment received for an invoice in Wave" for each split when creating an income transaction in order to select individual invoices and record one large payment agai…
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Hi All My question is After an estimate has expired how do you clear it so that it doesn't keep on showing as Expired? if I delete them I wont be able to see them later for reference sake. What do i do?
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Hi everyone Please help. How can I delete stock items that was initially created for an invoice? I no longer stock it.
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Is there a way in Wave to mark more than one invoice paid at once? I send out monthly statements to several clients, which are compilations of several invoices. When I receive payment for a whole month of invoices, right now I have only been able to figure out how to mark each invoice as paid individually. There's got to be a simpler way...
