Sales & Invoicing Technical Support

 

Discussion List

  • I had a customer who could not make a bank payment with the invoice sent but provided me with the details. Can I make a bank payment for them from my end?
    Austin Roper 31 views 1 comment Most recent by Charlotte December 20, 2017 10:23PM
  • I am trying to generate an expenses reimbursement request from all of the receipts I have uploaded (ie. I want a simple spreadsheet with each receipt as a line item, with a total at the bottom). Is this possible to do, or have I been wasting my time with Wave?
    vstepps 21 views 1 comment Most recent by Charlotte December 20, 2017 10:22PM
  • Ihave a customer who's statement shows they had a $2,040 credit as their starting balance. It should have been $0. I inherited this program from a former employee and there are no records in it prior to Jan 1. Is there a way to change that balance to $0 so that the customer knows he owes us?
    virginiagarden 1 view 1 comment Most recent by Charlotte December 20, 2017 10:07PM
  • I would love to be able to print a list of recurring invoices to compare with my database of customers. I'm currently doing screen prints and pasting into Word then printing so I can go back to the database and compare. I'd also love to be able tohave another option on the Show On Page for 100 items. Can the programmers perhaps put this on their l…
    Judith Jones 1 view 1 comment Most recent by Charlotte December 18, 2017 9:32PM
  • items buying and selling prices is different. I buy the product from wholesaler and resell at a profit.. obviously... so how do i do it . when i do a purchase order or invoive the price is the same...
    jimpro 21 views 1 comment Most recent by MicroE December 18, 2017 5:30PM
  • I followed Katie's advice to link a payment from a checking account to a credit card, but matching transactions don't show up for me - just a list of accounts. If I choose an account I get a duplicate deposit transactions. https://support.waveapps.com/hc/en-us/articles/208621616-How-to-create-a-transfer-between-two-accounts-e-g-categorize-a-cre…
    Mai Lyn Johnson 252 views 1 comment Most recent by James_Hudson December 14, 2017 8:28PM
  • I entered tax information for a vendor and there was a typo error. So when I click on it, it's pulling this up. How can I delete this tax information with the typo so it does not keep pulling this up? Thanks,
    Florence Lim 11 views 1 comment Most recent by Charlotte December 14, 2017 3:03AM
  • A client has a credit on a previous invoice. Is there a setting to forward the credit automatically to the next invoice?
    VALERIA Vincent 411 views 1 comment Most recent by Charlotte December 14, 2017 2:28AM
  • Does this take 7 buisiness days? I cant even see anywhere where it shows an active transfer from wave to me. Has been 8 days and still nothing? Not good for business if i dont actually get the money in decent time.
    motosinmiles 821 views 1 comment Most recent by Charlotte December 10, 2017 10:50PM
  • How are folks putting the VAT number (and their client's VAT number) onto invoices in South Africa?
    Gavin Hill 331 views 2 comments Most recent by veronica December 7, 2017 12:19PM
  • I am ika, just trying to use Wave software, in Wave there is Govt Tax (1.00%) and Govt (1.00%) what is the difference between Govt Tax (1.00%) and Govt (1.00%) ?, Thanks
    Ika Krist 31 views 1 comment Most recent by Charlotte December 4, 2017 9:51PM
  • I want to export customer statements for the end of the year, but nothing is showing up. Do the payments have to be associated with an invoice for them to show up on customer statements? If so, can this be changed? I just want to see the all the payments that customers have made regardless of invoices.
    Jonathan Klee 31 views 1 comment Most recent by Charlotte December 1, 2017 7:03PM
  • Good day, Is it possible to allocate one payment to more than one invoice on Wave?
    Nadia Botha 1 view 1 comment Most recent by Kimpton December 1, 2017 4:17PM
  • Hello, I am wondering what is the best way to include past due amounts in a new invoice. I send my client monthly invoices and they did not pay the full amount last month. If I create a new invoice with the full total (including the past due amount itemized) that past due amount islisted twice as unpaid. If I don't include that in the total my c…
    rachael 11 views 1 comment Most recent by Kimpton December 1, 2017 3:40PM
  • Is there a way to use invoice numbers more than once? I would like to be able to have Invoice number 1,2,3 etc for each of my clients but right now it only lets me use those numbers once, regardless who the client is.
    rachael 111 views 1 comment Most recent by Kimpton December 1, 2017 3:36PM
  • Morning WaveApps! :) I've just introduced Wave to a new business, training them using wave for invoicing and they're REALLY into the payments via credit card feature. I sat down with the Managing Director and we filled out the credentials for Stripe but then we got a token error. Twice :S Can we get some remedies for this quite soon? Or manuall…
    Aaron Conroy 31 views 1 comment Most recent by Charlotte November 23, 2017 1:10AM
  • Resolved! :)
    Julie White 1 view 1 comment Most recent by Charlotte November 23, 2017 1:02AM
  • My Business is in US and I would like to know how long it will take to get my money into my bank account.
    paul 31 views 1 comment Most recent by Charlotte November 7, 2017 10:32PM