Sales & Invoicing Technical Support

 

Discussion List

  • A client has a credit on a previous invoice. Is there a setting to forward the credit automatically to the next invoice?
    VALERIA Vincent 414 views 1 comment Most recent by Charlotte December 14, 2017 2:28AM
  • Does this take 7 buisiness days? I cant even see anywhere where it shows an active transfer from wave to me. Has been 8 days and still nothing? Not good for business if i dont actually get the money in decent time.
    motosinmiles 821 views 1 comment Most recent by Charlotte December 10, 2017 10:50PM
  • How are folks putting the VAT number (and their client's VAT number) onto invoices in South Africa?
    Gavin Hill 331 views 2 comments Most recent by veronica December 7, 2017 12:19PM
  • I am ika, just trying to use Wave software, in Wave there is Govt Tax (1.00%) and Govt (1.00%) what is the difference between Govt Tax (1.00%) and Govt (1.00%) ?, Thanks
    Ika Krist 31 views 1 comment Most recent by Charlotte December 4, 2017 9:51PM
  • I want to export customer statements for the end of the year, but nothing is showing up. Do the payments have to be associated with an invoice for them to show up on customer statements? If so, can this be changed? I just want to see the all the payments that customers have made regardless of invoices.
    Jonathan Klee 31 views 1 comment Most recent by Charlotte December 1, 2017 7:03PM
  • Good day, Is it possible to allocate one payment to more than one invoice on Wave?
    Nadia Botha 1 view 1 comment Most recent by Kimpton December 1, 2017 4:17PM
  • Hello, I am wondering what is the best way to include past due amounts in a new invoice. I send my client monthly invoices and they did not pay the full amount last month. If I create a new invoice with the full total (including the past due amount itemized) that past due amount islisted twice as unpaid. If I don't include that in the total my c…
    rachael 11 views 1 comment Most recent by Kimpton December 1, 2017 3:40PM
  • Is there a way to use invoice numbers more than once? I would like to be able to have Invoice number 1,2,3 etc for each of my clients but right now it only lets me use those numbers once, regardless who the client is.
    rachael 111 views 1 comment Most recent by Kimpton December 1, 2017 3:36PM
  • Morning WaveApps! :) I've just introduced Wave to a new business, training them using wave for invoicing and they're REALLY into the payments via credit card feature. I sat down with the Managing Director and we filled out the credentials for Stripe but then we got a token error. Twice :S Can we get some remedies for this quite soon? Or manuall…
    Aaron Conroy 73 views 1 comment Most recent by Charlotte November 23, 2017 1:10AM
  • Resolved! :)
    Julie White 1 view 1 comment Most recent by Charlotte November 23, 2017 1:02AM
  • My Business is in US and I would like to know how long it will take to get my money into my bank account.
    paul 31 views 1 comment Most recent by Charlotte November 7, 2017 10:32PM