Sales & Invoicing Technical Support
Discussion List
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As an example, I work in IT. I purchase a piece of hardware for 100. I want to re-sell for 110. I thought I would put the purchase of this hardware under 'Bills'. I go to Bills, but when I choose 'Expense Category', there is no option of the 'Cost of Goods' (which is where I thought it would go under) - (I have created a 'Hardware' under the Cost…
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Hi all, Just joined Wave and have spent the last few days getting familiar as I won't start using the app until Jan 2019, so plenty of time to practice. Question: I have a client who I Invoice monthly. So, I keep a log of all work done throughout the month and at the end of the month create an Invoice with this work-log within. Until now, I was k…
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Hi.. pls advice how to add GSTIN Tax classification in Wave Invoice.. We are trying for SGST,CGST and IGST classification
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I have a problem regarding pre paid expenses.As an example if I received a bill worth $250 but I have paid $300 So in the bills they have shown $-50 and again I have received a bill from the same vendor but the accured expense won't a jest with the pre paid expenses. So could you please give me an answer for this
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How do I process a purchase receipt that is a refund? I uploaded the receipt and I try to put in a negative value for the refund, but I get an error when trying to save or post to accounting. Looks like I can only put in positive values. Please help
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Hi All :-) I am a newbie on the Wave Community Could I pls ask for assistance. Client paid me $ 1000 which I invoiced and sent him a receipt. Now I am refunding him the $ 1000 How do I process the refund ? Thank you in advance
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when i convert an estimate to invoice, the notes set to apply on new invoices are not applied. i have different notes as for estimate and invoicing . am i doing something wrong
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How do I include a product on my invoice that must not reflect in my sales (Marine Park Entrance feeI need to bill /invoice my customers for a Marine Park Fee that must not reflect in my sales revenue, as this is paid over direct to the National Marine Park fee. I don't want to issue 1 Wave invoice and 1 hand-written "Marine Park Fee" invoice if possible. Does anyone know if it's possible to have a "product" that can be invo…
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Hi there, I'm wondering if there's a way of easily switching the business name/company logo on invoices other than just removing logo and uploading a new one? Sometimes I want to invoice as myself (freelancer) and sometimes under another business. I can't seem to see an easy way of switching who the invoice is coming from though. Thanks
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Hi I am new to Wave. I run a small cafe as a sole trader. I have imported my bank statements to Wave which is great BUT I also would to input my daily sales totals. My obvious issue is that if I add in my daily sales totals I will be doubling up on some of the payments eg card payments and cash paid into the account. Is there a way of recordin…
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I temporarily disabled electronic payments, removing the option from the invoices. I recently reinstated this but the new invoices are not reflecting the option. I have created a new invoice and duplicated an older one to no avail. I have also selected to make option available on previous invoices button. Advice on how to correct this?
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In my opinion, when the credit card gateway taking 2+ days to process and re-deposit in to your attached account, that the fee should be lowered to a more competitive rate. Wavers will be more apt to use it if it were more like 2.5% flat, with a max of some amount. ($39 ?) I am just a one man show, and the fee's really add up and I take a big hi…
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I have been using Wave since 2 years ago and I would say I like the software and apps very much. It give me opportunity in handling my business systematically. I would like to suggest beside sending invoices and receipts to customer via email. Hopefully, I can attach the same to WhatsApp or other medium as most of my customer mainly on cash term a…
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I'd really like to only offer credit card payments when the invoice is under a certain amount so I'm not losing big chunks due to fees on larger invoices. Is there a way to turn online payments off (or even just CC payments) for particular invoices? Ideally this would be automated so I could set it to only offer CC payment as an option when the in…
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Alot of what i sell is prepaid... i marks the deposit on the invoice and send the receipt... giving the customer confidence they can trust me to have recorded the sale. Now my paid is full of 50 invoices all paid... i want to deliver... i get my pre printed invoice... deliver... and go back to Wave to somehow want to mark it off as delivered... bu…
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Hi All, it’s good to be in this platform. I have a slight issue, slight in the sense that it may be I am the one that is yet to know how to go about it. Let me give a scenario of the issue. You have 50 customers yo want to send out same invoice to, say an invoice with items totaling $500. All the customers have to be issued an invoice for this. …
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We are a sports club looking to utilise Wave, and would appreciate assistance in how to setup and account for prize vouchers. (1) The treasurer will write out a voucher for the prize winner, let’s say to the value of $100, which can be redeemed in a number of shops and companies. (2) Once the shop/company receives and accepts the voucher for the …
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I have all fields entered for invoice #2 and ready to send but it will not let me enter amount due. Says $0.00 and will not respond.
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I apologise as I expect this has been discussed many times. What are the main tools and software I need in being to process payments. My Broadband provider can provide me with a payments system but tells me I need to be able to connect it to something like SagePay software as well. If this something that Wave has in its offering and how does th…
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All of my sales are cash which I record as Cash on Hand, Some expenses I pay with cash on hand, some with credit card and some through my bank account. When i record my receipts I allocate the receipt based on how I paid for the purchase. I can't figure out where I can enter the deposits i made to my bank account as well as payments I make to …
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Hello, How is it possible to display the amount in words in invoices? Currently only "Amount Due :" is displayed which is numeric
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I own and Amazon web store that purchases merchandise from other websites with a credit card that's connected to Wave. How do I record or categorize those expenses? Thanks!
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Quick two questions. After I logged back in after hearing about the recent announcements. I am interested in the checkout functionality - will this come to the UK? Also, I see on the website that it now says Wave payments. When I log in it still has my stripe account attached. I don't mind as they are the same transaction fees. But is this funct…
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Hi Wave, How does one pick "LLC" as their "Type of Organization", as it's not listed among the 3 options I'm seeing (i.e., Sole Proprietorship, Partnership, or Corporation)? If there's no way to select LLC, what do you recommend selecting instead assuming the organization is an LLC that's disregarded to an S Corp? Note: S Cor…
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HOW TO CREATE DELIVERY ORDER, PURCHASE ORDER AND QUOTATION?Cornerstone_sg0423 31 views 1 comment 0 points Most recent by Brent_Ontrax November 14, 2018 10:31PM
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Hi All, I have an open invoice and the correspondent payment is in my transactions. When I click in "Payment Received for an Invoice in Wave", I cannot see the correspondent invoice, and both have the same value. What could be wrong? thank you
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I'm new to Wave. I'm new to accounting. I'm new to business. So I've bought something from a company and they invoiced me for it. I paid that invoice via a bank transfer. I have uploaded the bank statement in Wave and it shows as an outgoing transaction. Question: how to I... explain that, in Wave? In my mind - I attach their invoice to that tra…
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Hi, I am facing a very major issue with my account today. All of a sudden all the invoices have appeared as due even though I understand its not right since 1/3rd of the amount is due while the remaining is fully paid. Please sort this out as except wave I don't use any other software for invoicing and receipts etc. Regards
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I made a mistake on an invoice I already sent to a customer. Is there a way I can correct the mistake and resend the invoice to my customer from my mobile phone app?
