Accounting Technical Support
Discussion List
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I see this has been posted before but there hasn't been a solution posted? I deleted an invoice that I had accidentally posted twice but it still appears on my Trial Balance under Accounts Receivable. When I click on the link it goes to "Page Doesn't Exist" I tried to recreate the invoice with the same invoice number and I was able to …
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Hello How can I debit a cash withdrawal against income? Essentially, some of cash I deposit isn't sales. I own a laundromat and customers use my quarter changer machines. Sometimes they take those quarters home. I take the cash from those changers and deposit the cash. However, I need to buy quarters to replenish the machines. I do not wan…
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Hello Everyone, I'm new to Wave and I have the following scenario that I need to handle: I'm self employed freelance consultant and I invoice my customers based on the consulting hours provided and expenses incurred for travel, hotel stays, metro tickets, etc. Since I invoice my customers the expenses incurred, I need to: 1) Declare the billab…
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My bank is GBP but the report transactions are in euros. How do I change this?
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Hello All, I operate my LLC as a sole proprietorship. I have some expenses that have occured over the past year that were paid for using my personal credit card. I'm not currently pulling any equity out of the business accounts, so I don't actually want to reimburse these expenses, but rather treat them as additional investment into the busines…
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Can you make a copy of a business? I'm trying to figure out a workaround to the lack of a budget feature. I thought we could create a new company for the budget only, but it would be a hassle to re-enter the chart of accounts.
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I'm trying to add an opening bank balance. I added a journal transaction and debited the checking account and credited owner's equity. However, on the balance sheet, the opening balance is listed down in owner's equity and not in the checking account. How can I fix this?
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Inward Credit ones credited changed to invoice payment, After the upgrate that does not work anymore, I cant credit incoming invoices any more Also Sales and Transactions, outstanding overdue invoices are still red but because I cant credit inward payments the dont disappear from my screen any more What to do? wish they would have let the old one …
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My wife and I own a small business together, and for federal tax purposes we are considered a partnership. I am looking at the new wave Chart of Accounts in the equity section, and I wonder if I am not doing the draws and distributions correctly. It looks like equity is now broken into two categories - see what is circled in red in this screen s…
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The Balance display in Transactions is not updating on transaction entry. The Balance Sheet similarly is not updating whilst the added transaction is there in the detail. The situation corrects itself in time but it is very poor in the mean time. I have also found that receipts duly processed are sometimes taking a long time to appear in the tra…
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I am trying to delete a bill and I get the message "Error saving bill from (company name)." How do I delete this bill? Also, I am still having an issue with the balance sheet not showing an accurate total in the "to be paid out" section. Even if I click "update report" nothing happens. The only way for me to see an ac…
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I keep getting the wrong amount when i try to finalized my account under report. from Jan 1-2018 to Dec 31, 2018, I did checked 1 by 1 and the amount is different , i also put the range date and still show the wrong amount./
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Two questions for those in-the-know: 1) How would a lawyer categorize court filing fees for clients in Wave? 2) How would a service provider categorize a transaction fee charged by a software on a purchase used by the service provider (i.e. 3% charge per transaction) in Wave?
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The detailed general ledger sorts transactions by the input time before, but the sorting is in random order recently which make the audit process much difficult. It will be grateful if transactions can be sorted out by the transaction date. Thanks
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Hi all for some reason I cannot see any Payment accounts in the receipts app so therefore I cannot upload any receipts. I have logged out of my account and logged back in, re-started the app etc but cannot see any accounts. Has anyone else had this? if so what did you do to resolve it?
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hi~ my paypal integration seems to have finally "stuck" now, however, every time i added it before, it created a new starting balance for paypal... so, overall looks like i have a lot more money than i actually do. how do i correct this? thank you!
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Hi, if I have a number of staff who all have the Wave app on their phones (with their own user ids) and are scanning receipts, is there a way in the web app to see which of my staff submitted which receipts?
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My company pays an expense for a monthly subscription CRM that charges $100 on the 15th of every month. A friend requested user access for their (different) company through my subscription and offered to contribute half of the cost. They want to pay me on the 1st of every month. I feel like I'm overthinking this. I'll create a recurring invoice f…
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Just a quick question to ask is it possible when running reports that the report shows on the same page rather than another tab? Thanks Chris
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I'm not sure where and how to add expenses or if I even should for things prior to starting the business. In particular: Inventory - where do I put it as it was already paid for and I know I will need to draw for it as it is sold? Do I give it a retail or purchased value? Assets - computers, etc. Other expenses - advertising, web hosting, etc. T…
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I've read the related article regarding this subject> https://support.waveapps.com/hc/en-us/articles/115004964143-Transfers-Transformed What I've failed to understand is how to clear the "transfer clearing" when I'm manually creating transfers. Let's suppose that I go to an ATM and withdraw $100 bucks to make some petty cash payment…
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Hi Wave - Newbie - Can someone please tell me how to do a report for sales invoices with a breakdown of Vat exclusive amounts - Many thanks
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Here is the situation. I operate as a sole proprietor. I started this as a test to see if it was actually viable. I only expected to do a couple thousand in revenue for the year as a part time gig for some extra cash and needed to keep track for tax purposes. However as the year went on I actually did pretty well and earned way more money than…
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Hi Everyone , am happy using wave for my SMB , in Iraq we are not using bank accounts to manage business however we are 3 owners that we put cash to manage and run the business . My question how we can manage the cash that we spend on the business by each owner? thanks in advance
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Hi I am trying to work out how to add a transaction without it being classed as an expense, but ensuring that it shows as a debit so that the accounts tally up. Basically I was sent a payment in error so I returned this payment to the person. At the moment I have entered this as an uncategorized expense however technically it is not an expense an…
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I am having a huge issue (nobodies fault bu my own) and I wonder if someone can help me. I set up with Wave account about 2-3 years ago when I set up my business as a sole proprietor. I originally connected it to my bank. That started out fine, but there were sync errors often, delayed transaction listings and so on. So I disconnected it. I orig…
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Not sure if I'm going crazy - but it seems that the accounts are not balanced? This was an issue earlier this month and then it was fixed. However today my account figures absolutely do not match and I've wasted a lot of time checking each line item to see if it was a mistake on my end. Is there maintenance happening?
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How do you easily export transactions to an excel file with a date range?
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Hi, I used cash to purchase vehicle for my business, how should I record it in my accounting transactions? Also I used my own cash sometimes for smaller things for the business I know it is an expense but the money were cash. Thank you!
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Hi, I would like to ask a question regarding user permission. Is there any user type that does NOT have capabilities in seeing the reports (balance sheet, income statement, etc). I would like a user whose access is only to input transaction. Thank you, Richard
