Accounting Technical Support

Discussion List

  • Hi there, This is my first year with wave and I am just finalising my accounts, I am just checking I have created entries for my starting balances, however when I pull off the account balances report it says all my balances are zero, they should show my entry as the starting balance, not zero, is this correct? Thanks
    Jusmih 42 views 1 comment Most recent by Mikeg February 19, 2019 3:04AM
  • We have a vacation rental, use VRBO for marketing. I need to note in the transactions the gross booking amount, which has sales taxes applied to it, then a withdrawal by VRBO for their 3 percent credit card processing fee. (They assess the cc fee on both the gross booking AND the sales taxes.) I just don't see how I can post this properly so I…
    Homestead_42 81 views 1 comment Most recent by Mikeg February 19, 2019 3:01AM
  • How can I export a customer listing to excel
    Yelena 5.3K views 3 comments Most recent by Ryan_W February 18, 2019 9:41PM
  • On occasion I will pay a contractor to do a small odd job for me; for example, I recently hired a student to write a simple computer program, and a professional artist to do a custom illustration. Neither one made me an invoice or receipt; I just paid them in full as soon as the job was done. And I don't have SIN numbers, which is required if I wa…
    lzr9000 1 view 1 comment Most recent by Ryan_W February 18, 2019 8:12PM
  • Hi, I have an invoice that has been raised on 10 Feb 2019 Paid via stripe on 14th Feb 2019 It's not showing in accounting?
    snappyfish 1 view 1 comment Most recent by snappyfish February 16, 2019 9:42PM
  • I'm new to wave and new to accounting, and just trying to figure this all out, so forgive my ignorant question...but is there a way to earmark or "save" some money toward a known future expense? Can I set aside a certain amount for maybe property taxes I know come once a year, and I want to save a portion each month toward that. I see …
    TrapDoor_Creative 331 views 2 comments Most recent by TrapDoor_Creative February 16, 2019 2:54AM
  • Hi, I am brand new and want to have separate pages to log my transaction categories from the personal page and business page. Can we do that? Also, I don't understand why the account balance report page doesn't allow you to pick out multiple categories to review and print. It seems to only retrieve all expenses or just one.
    Acoffman 241 views 2 comments Most recent by Acoffman February 15, 2019 9:31PM
  • I am a shareholder of my own ltd company. I would like to pay myself a dividend and it to be recorded in my accounts and bank feed. Is there are way to do this in Wave?
    feebs 1.1K views 1 comment Most recent by Samd February 15, 2019 7:41PM
  • I am trying to import csv bank statements (just 2-10 records per file), but after i go through the whole process, the records are not showing up in the list of transactions. I tried several times with different files, and no success. Usually this used to work and transactions were visible practically immediately. Something broke?
    m1cr0ch1p 241 views 3 comments Most recent by Sophia February 15, 2019 6:45PM
  • I had requested an amount XX to buy an asset on behalf of the company where I provide consulting services. So the the company transferred the agreed funds to my savings account, but later decision was made that the purchase had to be done by the company itself and thus I returned the funds transferred to savings account. Kinldy advise how do i r…
    Nilay_Shah 11 views 1 comment Most recent by Mikeg February 15, 2019 12:21PM
  • Hi! I am new in the community so hope I post my question to the right discussion chain! I was going though my bank account in wave and noticed that my bills are credited twice: the date I created the bill and the date the bill was paid. Screenshots bellow: I tried to correct it though Transactions, but there is no option to credit a bill to…
    Julia1 211 views 4 comments Most recent by Julia1 February 15, 2019 7:49AM
  • I am trying to following the guidelines here: https://support.waveapps.com/hc/en-us/articles/115004964423-Bookkeeping-changes-to-Payments-by-Wave However, it's not working properly as I have NO Payments by Wave account. So, when I get paid through Wave, I have 3 transactions but all three are associated with my Cash on Hand account. I'm new …
    TrueFireDesign 11 views 3 comments Most recent by TrueFireDesign February 15, 2019 5:01AM
  • Hi there guys. I have sold two items online and have posted them. I am trying to see where I can categorise the price of my postage costs but can't see anything. I was going to create a postage expense under operating expenses but according to google the postage costs isn't considered an operational expense, its considered an administrative expens…
    accounting4me 4.4K views 7 comments Most recent by accounting4me February 15, 2019 2:17AM
  • I rented a shop as barber I gave the landlord four checks to be paid across the year ( Jan, Apr, Jun, Oct). When I record the expense on these months the P&L shows a drop due to the transaction amount. Is these a way to spread the checks over the months. Eg if I pay a $3000 check I want to have it recorded $1000 for Jan, $1000 for Feb, $1000 f…
    Khaled 621 views 4 comments Most recent by AmandaK February 14, 2019 10:47PM
  • When clicking on a transaction the right column expands and there is the option to click on REVIEWED or SAVE. If i click reviewed do I also have to click saved..why are both options there? Thank you...Eric
    Eric_CSM_1 11 views 1 comment Most recent by JamieD February 14, 2019 9:07PM
  • Hi - Need a little help with this one: I started using Wave in Jan of '18. I used a 0% APR balance transfer from a bank credit card in 2017, and reflected it as a business loan as follows: I created a journal entry in 1/1/18 showing the withdrawal from credit card bank, under the category "Owner/Investment Drawings". As I continued to …
    SarahO 261 views 2 comments Most recent by SarahO February 14, 2019 8:46PM
  • Hi, On dashboard in the box below "Bank Accounts & Credit Cards" it shows £2,266.59 Under Accounts > Transaction in the drop down box it shows £1,973.46 Why are they different?
    snappyfish 841 views 5 comments Most recent by JamieD February 14, 2019 6:13PM
  • So I use wave for my business and love it, but wanted to also use it for my non-profit. I was wondering if anyone knew how to show report of donations by name, so I have entered in customers and my donation people, but didnt know if someone else had figured out a work around. thanks J
    justinwhit 291 views 4 comments Most recent by justinwhit February 14, 2019 5:37PM
  • Is there a way that I can create a csv file that will then create an invoice for all of my customers? I have my customers in excel, and I need to create an invoice for each of them. Is there a faster way of doing this - like an import when I loaded my customers?
    scout_treas 1.2K views 3 comments Most recent by JamieD February 14, 2019 5:01PM
  • How we can create one payment for two or more Invoices , because client is paying multiple Invoices in one payment and when we create payment there is single selection of Invoice.
    adminfb 121 views 1 comment Most recent by JamieD February 14, 2019 4:12PM
  • I am unsure how to characterize guaranteed payments made to my husband. He works full time for the business, while I do not. So he has a set $ amount in guaranteed payments above our profit split. We’ve done the paperwork on that as part of our partnership agreement to be on the right side of the IRS. But what is the right way to show his guarant…
    gudst01 381 views 3 comments Most recent by PaulC February 14, 2019 3:36PM
  • Hi all! I've been using WaveApps since I was a part time Sole Prop, and switched to S-Corp. As an S-Corp, I need to reset a bunch of the accounts from the last few years, I am past the point of 'creating a new account' as my 'Scorp' launched in 2018, and the sole prop ended in 12/31/2017. Now that I'm working on wrapping up the books, I need to g…
    HeftyHolyCarp 201 views 2 comments Most recent by MitchellGillespie February 13, 2019 11:26PM
  • Hi, I have some questions regarding duplicate transactions. When I receive a payment in Check or Credit Card, there is a transaction for that Payment. And When my check/credit card payment clears, there is another duplicate transaction. How am I supposed to clear up this transaction? For example, 1. When I receive payment (Check) from a customer …
    rbtjd 51 views 5 comments Most recent by JamieD February 13, 2019 10:14PM
  • Help me with shareholders loan accounts. Help me to capture the transaction correctly. One partner buy material for the new company. To Which account ???
    CharlotteKroukamp09 661 views 1 comment Most recent by Mikeg February 13, 2019 8:48PM
  • Hello, I discovered this accounting software today and started using it for my company. All our transactions will be in USD except for our debit card account which is in EURO. So, for all expenses paid with that card, I enter them in EURO. However, to top-up the debit card account, I wired some money on it and added that on Wave under Equity (Owne…
    Nelty 71 views 2 comments Most recent by JamieD February 13, 2019 6:52PM
  • how can i cancel a bill after recording a payment. i do not need to delete the bill i need to cancel it and refund the payment to paypal
    nadiashkilenok 1 view 1 comment Most recent by JamieD February 13, 2019 6:49PM
  • Hi, I'm new in all this so sorry for newbie questions. :smile: I register Ltd. in the UK on January 28th this year, and I'm not sure when (my) fiscal year ends, on Jan 28, on Mar 31, April 5,6,... I suppose on Jan 31 2020?
    Cartmann 11 views 2 comments Most recent by Cartmann February 13, 2019 5:23PM
  • My organization uses Wild Apricot, a non-profit membership database. They have just recently added Wild Apricot Payments as their preferred method of payment to organizations who use Wild Apricot. If we do not switch to this new payment method, we will be charged an Payment Processing Fee that is quite steep. Wild Apricot does have integrations t…
    NCLCA_Treasurer 101 views 1 comment Most recent by PaulC February 13, 2019 4:59PM
  • Hello All, I'm running a web Design business out of my house and I'm wondering how much I should be reimbursing myself for internet and cell phone expenses as they're both critical for the business. -Thanks in advance! Curtis
    embersmithllc 11 views 2 comments Most recent by Mikeg February 13, 2019 3:33AM
  • How do I find my cash on hand and the receipts I sent from wave for my clients?
    alleypat 111 views 1 comment Most recent by Charlotte February 13, 2019 1:58AM