Accounting Technical Support

Discussion List

  • Hi, Please see screenshot, from today 28th Jan. I've had "money in transit" since 1st Jan? This money is already in my bank?
    snappyfish 751 views 4 comments Most recent by snappyfish February 12, 2019 10:57PM
  • I cannot see any of my past transaction or add new ones. I cleared my cache and it still did not work. Please help.
    Fibonacci 1 view 1 comment Most recent by Erik February 12, 2019 7:46PM
  • Hi, I am setting up a business which requires me to put some initial investment in. I have two questions which will help me get going by way of example. 1. I have purchased a car in the company name which is to be used in the business. How do I enter this into wave accounts. How about the depreciation? 2. I have banked £1,000 into my business acco…
    dvdlock 31 views 4 comments Most recent by dvdlock February 12, 2019 6:04PM
  • This is accounting 101, I'm sure, but I can't figure out how to ask this question to find the help article. I earn commission monthly. I pay a "professional fee" for an upgraded commission rate. I also pay for other expenses incurred (i.e. mailing). So commission - professional fee - expenses = deposit How do I account for all this in …
    dnkubica 11 views 1 comment Most recent by Charlotte February 12, 2019 4:58PM
  • I want to export my customers from Wave into a CVS format. Is there a way to do that? Thanks.
    arndtcellars 711 views 2 comments Most recent by AmandaK February 12, 2019 4:24PM
  • Hi there! I'm completely new to business ownership, bookkeeping, Wave, etc... I'm inputting info on all of the receipts for transactions transferred over from my business banking account. I'm a little confused with the categories. It seems like I'm putting everything from yoga mats to uniforms to water to decor under office supplies. It seems like…
    Paula 621 views 7 comments Most recent by AmandaK February 12, 2019 4:02PM
  • I'm pretty confused by the Wave receipt system. The most basic service of an accounting service should be to link receipts/bills to the bank transaction, yet I can't figure out how to do it. Posting receipts to accounting creates completely useless duplicate transactions, and requires you to fill in a bunch of information for no reason just to c…
    Janto987 Closed 31 views 1 comment Most recent by Katie_Wave February 12, 2019 3:09PM
  • Just like the title says...... I've been debating using the Accounting Coach to just put a second set of eyes on my account. I want to insure everything is set up correctly etc....... Who has used this service and what are your thoughts?
    Old_Yankee_Co1951 211 views 2 comments Most recent by AmandaK February 12, 2019 2:22PM
  • Hello! So I've been using my accounts as personal/business but I'm going to set up a full business account so I don't have this mess. Anyway, I'm wondering what I should be putting personal/family payments through as? For example me sending my wife some cash for shopping etc. I'm going to go back over all of those transactions to correct them but…
    ryanjohnstonco 11 views 2 comments Most recent by Sophia February 12, 2019 2:14PM
  • Hi guys, I'm new to WAVEAPPS and have alot of things to ask particularly on the categorizing all the debit and credit / inflow and outflow. The business have the norm activities like : * rental * utilities * loan repayment * invoicing as far as i know, points 1-3 are the debit and 4 is the credit. but how do i categorize these things to ensure…
    whynot_wedding 121 views 1 comment Most recent by Sophia February 12, 2019 2:06PM
  • Hello, I'm attempting to add a Sales Tax payment (Australian GST) to the govt as a journal transaction. I haven't connected my bank account because that's a mess. It lets me save the transaction providing that I don't add an amount that results in the "unbalanced" warning. Any help is greatly appreciated :)
    CodeConnectPtyLtd 151 views 1 comment Most recent by CodeConnectPtyLtd February 12, 2019 6:39AM
  • Hi Transactions that are automatically created in the Wave system can't be edited or deleted is a notification I get on a few invoices. I need to edit this as the bank account it is automatically going to is 'cash on hand' however, the rest of my accounting does not go to this... I have no idea how the transactions were automatically created? I…
    customlogoshop 301 views 7 comments Most recent by elisemartinson February 11, 2019 11:23PM
  • I'm wondering if anyone else has noticed that some old merged transactions no longer have receipts attached to them? Prior to the UI update, all my old transactions were a merged pair of transactions and I could find the receipt associated with each bank transaction. Very handy. Now, when I look back to transactions older than about 3 months ol…
    msheldon 21 views 5 comments Most recent by bonnyd February 11, 2019 9:56PM
  • Hi, I have a small business that I dont think warrants a bookkeeper so I am using Wave (which I absolutely love). Problem I am finding is that once a client pays and I record the invoice as being paid it updates to Transactions under Accounting but also when my bank transactions update they also have that same transaction so now it seems like my …
    Thembisa 11 views 1 comment Most recent by Ryan_W February 11, 2019 9:46PM
  • Apparently even though ID numbers are assigned to accounts, Wave lists the chart of accounts in alphabetical order. Is there an option one can choose from? Where do I find it?
    ABMoore 41 views 1 comment Most recent by Ryan_W February 11, 2019 7:09PM
  • Hello Everyone! Long-time Wave user, first time reaching out to the community. I'm looking for suggestions on how to best journalize entries for guaranteed payments to members of an LLC (US). If anyone has any suggestions, I'd greatly appreciate it.
    CCJMc 251 views 4 comments Most recent by Mikeg February 11, 2019 7:01PM
  • My state offers a (small) discount on your Sales Tax if you pay early. Therefore, we need the ability to adjust the auto-built Sales Tax liability amount on a quarterly basis. Otherwise, we have to create separate Journal transactions for this. Thank you!
    TechConnect_JC 21 views 1 comment Most recent by Ryan_W February 11, 2019 6:46PM
  • I just started using wave and so far I am very happy with it. One think I am having trouble with to reconcile accounts. I own a vacation home rental business and have 10 properties. I own 4 of those properties and operate them from 1 bank account, 1 own the remaining with two different partners and operate those from two bank accounts. I will have…
    beyatli 111 views 2 comments Most recent by EastWestAlpha February 8, 2019 10:29PM
  • ccjccj
    I am running the Sales Tax Report, to complete my (Canadian) 2018 HST filing. This report shows my HST account, with expected numbers under "Sales Subject to Tax" and "Tax Amount on Sales". However, the "Purchases Subject to Tax" and "Tax Amount on Purchases" are nil. If I click on the "HST" li…
    ccj 351 views 1 comment Most recent by ccj February 8, 2019 2:20PM
  • How do you record the purchase of assets? The items you add only allows for expense accounts.
    RikaSF 541 views 1 comment Most recent by Mikeg February 8, 2019 11:49AM
  • The new upgrade is very frustrating but the support is making it harder. I need to be able to do 2 things that I could do previously and it's not letting me. 1. Right click to print the page I'm working on...like a monthly list of transactions for my records 2. Being able to choose all transactions, at once, to verify with one click
    3horsedesign_TB 31 views 6 comments Most recent by unknown February 8, 2019 7:59AM
  • I needed to buy a new laptop and have access to a site that allows me to purchase vouchers that give more value than they cost. I paid just over £500 for £550 worth of vouchers. I then used these vouchers to buy the new laptop (with a little bit of money remaining on the voucher that I can use in future). How can I account for this in Wave? Any h…
    dannyk 1 view 1 comment Most recent by wagzz February 8, 2019 7:25AM
  • Would Business Personal Property Tax be an Operating expense or Liability? For sales tax paid for items resold that we collected the state tax on how / where is it recorded. Texas doesn't send us an invoice, we just calculated it based on our sales. Thanks !
    Annette17 501 views 4 comments Most recent by Annette17 February 8, 2019 12:36AM
  • GMMGMM
    In a thread where Charlotte (I think) was addressing the issue of someone 'losing' their online data, it was suggested that a 'mass data backup' (download?) would be useful. Does anyone do this regularly? It seems sensible and I'd do so but when I followed the 'mass...' link, it said something about my not being authorised to visit that part of th…
    GMM 11 views 1 comment Most recent by Samd February 7, 2019 4:20PM
  • I understand the concept of the starting balance, but I have a couple of questions 1. Do all of the accounts need a starting balance or just some of them 2. Should the starting balances be $0 or should it be what is actually in the account....for example, I have a business loan account that I pay every month on, and I see the balance reducing with…
    dkettelkamp 82 views 1 comment Most recent by dkettelkamp February 7, 2019 5:30AM
  • With the Wave reconciliations feature, the date must match the date of the bank statement. But we'd like to post when the check was written rather than just when it cleared. Is there a way around this?
    jlynnko 31 views 2 comments Most recent by jlynnko February 6, 2019 11:25PM
  • Im trying to start fresh with my accounting for 2019. I've been using another software product and its all jacked up so I want a fresh start. I started importing all of my CC and bank accounts going back to 1/1 however, I must not have set that import date on my main bank and now it goes back 90 days. I think I read that the latest version of wave…
    jwalter007 1.7K views 3 comments Most recent by jwalter007 February 6, 2019 6:53PM
  • Hi, in the income statement I get 90k income but if I tally up my invoices in google sheets for 2018 (including unpaid) they add up only to 59k. Where did the extra 30k came from? I mean I wouldn't mind it if the money was there but it is not. This is very frustrating. When I list the transactions I do not see any duplicates there, but it seems th…
    valerian 1 view 1 comment Most recent by Samd February 6, 2019 4:07PM
  • I have been using Wave for very simple purposes of categorizing and recording expenses and income for several years. I have not reconciled and now I want to start from ground zero. Is there a way to NOT have totals carry over from last year? Thanks. geri
    geri 11 views 1 comment Most recent by geri February 6, 2019 3:59PM
  • I recently started using Wave and I'm testing it's features. So far I like it. But I cannot understand a few things, one of them why are invoice payments recorded as "debits" some times, and as "credits" other times, and why they subtract money from my account balance? My case: I issued an invoice to customer using Wave, the c…
    Konrad 101 views 1 comment Most recent by Samd February 6, 2019 2:54PM