Accounting Technical Support
Discussion List
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I uploaded an August CSV monthly statement by selecting Date, Deposits, and Description into my CASH ON HAND account. The final step requires you "Confirm Import;" during this final step, the additional column "Outflows" is highlighted. Upon Confirming, the files is uploaded to Wave and both the "Outflows" Inflows&q…
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Does anyone know how to make a category automatically add a tax to a transaction? I spend a lot of time going over each transaction just to add in the taxes.
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With modern technology, the task of sending and receiving money has become tremendously simple like never before. Lucky are those people who use Cash App as their personal payment app to send and receive money to and from contacts. Do you know why? Because with the help of Cash App, not only they can send and receive money instantly but they can m…
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Anyone know how to properly categorize a tax refund?
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I don't see any transactions. What is the point of connecting my account if I can't reconciliate... ? I have been using Plaid for other means and it works great with Desjardins.
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Good day, There are times when I would make a payment for my business, with my personal cash, which I intend to be reimbursed. When I do that, I input a transaction for that expense and mark the payment to owner's invest/ drawings. I do this to show the a transaction was made and paid for by the owner. I then create a second transaction to reimbur…
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Hi, I would like to be able to adjust "Profit for all prior years" account. I can't find this when doing a Journal transaction. Please advise. Ex this is a removal of partnership profits transaction.
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I can open and use any page of wave - Invoices, Payroll, etc... and use all their features. But when I open the "Reports" section, the links are all not working? I hover the mouse over the reports (Profit and Loss, Balance Sheet, Cash Flow), but the links are not working. Its plain text. I tried different browsers - both Chrome and Edge.…
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Hi All, Seeking for urgent help, my account balance as in account transactions is not match with the balance in the balance in the balance sheet.
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If I owe $10,000 in federal/provincial tax (in Canada this is a non-operating expense) how do I record the payment? There doesn't seem to be a way to set up an non-operations expense category.
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Hello, I'm new to wave and i'm trying to set up an account for a non profit org. I want to find out if there's a way of adding projects/programs, whose costs and revenues can be reported separately, like how you can pull up customer and vendor accounts to see the ins and outs.
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I have had a payout pending for 11 days and the estimated payout date keeps getting pushed out. What do I do? I am a new user and have been trying to get in touch with customer support and cannot get through to anyone.
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Sorry if this was covered already, but I searched and didn't see an answer that fit my situation. I regularly receive deposits from a well known online retail marketplace. These deposits reflect sales minus refunds minus fees. So a $1000 deposit for example might include $1900 in sales income, $50 in refunds, and $850 in fees. When I was using Qu…
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I am new to the Wave software so not sure where to be in asking questions about transactions, or the software so hope someone can help me. I have a couple questions. I have 2 non-profit organizations, that I do accounting for, both have prepaid expenses and income that are for events in the following year. How and where would I categorize them? I…
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Good Afternoon All, I'm new to Shopify, Wave and running my own business in general. I'm chose Wave Accounting because of the reviews I've read on how easy it was to use by many businesses. With that said, I really love the interface, and it seems to very simply/straightforward to use, but I'm struggling with recording Shopify sales into Wave man…
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Hi there, I run a small service business in Ontario, Canada. While I charge 13% HST to my customers, I use CRA's Quick Method of Accounting for HST to calculate my HST return, instead of claiming any input tax. As a result, I only return 8.8% HST to CRA. In Wave, the HST Payable is a system account and the HST payable value is calculated based o…
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We have a few interconnected requirements we're trying to solve in our accounting: First, we're looking for subcategories on expenses/transactions. We're a charity working with animal rescue. So, for example, rescue work is a large "over-arching" category that we need to be able to report on. But, within that rescue work we have variou…
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I am replacing the roof on my rental property X. I create an asset account Roof under "Property, Plant, Equipment". The bank check for this roof payment posts, and I categorize it under this Roof asset. At EOY I journal the depreciated amount to the property X's Accumulated Depreciation category (in "Depreciation and Amortization…
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Why is the Other Income 1099 not showing the sales tax that was charged? The 1099 NEC's that I receive have the tax included as income.
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How can you print or view the detail of the Profit & Loss statement?
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My business is purchasing a trailer. I'll be loaning the business money from my personal account, and the business will pay back over X years. However, I don't want to use the owner invesment account, as I want to keep track of this separately. What accounts should I make for asset and liability, and how do I record the initial transaction for …
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Assuming if I have invoice and bills from a vendor (say $1k bill and $100 invoice), how do I do record payment via net off? ie, paying only $900?
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My trial balance does not balance. One revenue account is showing the wrong amount. When I drill-down and look at the subledger it is correct. But the wrong total is reflected on the Trial balance. How can this be fixed? My yearend is being help up because of this glitch. And the Bot on the website is NO help!
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I am seeing the error too now. Seems to be occurring for some transactions but not others. I wrote in to support a few days back but have not heard back from them yet. Wish the error was a bit more clear what the issue is.
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I’m new to Wave. I can’t find a way to easily enter my credit card payments. Can I put notes on EACH item, so I can identify what was in purchased in each G/L account? I only see a general notes section for the total. Also, can I have each G/L account to show up for all credit card payments? (Memorized transactions?) The stupid bot couldn’t help m…
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Hello, I'm just starting out with Wave and would like to understand how to track investments where my company is the lender and expecting returns on future payments. The majority, if not all, of these loans/investments would be secured by collateral. Some payments back to me could be interest only with a balloon at the end while others would be co…
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Hi, I am selling books from my website. Some books were given as gifts, and I want to know the correct journal transaction. Currently, I have entered the transaction as a Debit on Owner Drawings/Investment and Credit against Inventory. However, I feel that this is not correct as my inventory is not reduced by the amount of the gifted books. Wou…
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Where is the "Payment for an invoice in Wave" option? It doesn't show at all on my USD or EUR accounts.
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I am a sole propertier who has a business checking account and a personal checking account. I would like to track my personal expenses in addition to my business expenses. When I import my personal checking accounting transactions, Wave assumes these transactions are associated with my business. The problem is Wave treats these expenses as busine…
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1) I reviewed most entries by clicking the checkmark already, If this matters? 2) Theres 1 trash can next to 2 accounts. 2) I want to delete the personal one only. If I click on it will it delete both accts ( or ask which one) I hope not to start over? 3) How to remove 3 months of duplicate entries?
