Accounting Technical Support
Discussion List
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Deleted. Thank you.
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I have a lump sum deposit from credit/debit card payments that are deposited into my checking account, which show up on the transaction page. How do I categorize these payments? Also, the transaction page show the customer invoice paid, so can I match cc deposit with customer invoice? If not, how do I show the payment made. I have the cc payment…
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How do I account for a transaction in which I am refunding the client for a service we performed for them? “Refund for Services” is in the income category, so that doesn’t make sense for this situation.
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and whenever it does, it gets disconnected again as soon as soon as I go to another folder menu in wave. also, not all transaction from my RBC acct shows up in wave, most especially my deposits. Please help now that my HST acct is now almost due. Thank you!
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When I am looking at the reconsolidation view, the debits and credits are inverted. For example, deposits are showing up as debits and transfers out are showing up as credits. Why is this?
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The bills sorting function seems quite limited. On the dashboard it shows overdue bills, but on the actual bill screen, the sorting function only allows for sorting by vendors. Would it be possible to add a option to sort by overdue bills? I noticed you can sort by date, number, vendor and amount due, but payment status doesn't allow to be sorted…
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I noticed that a transaction is missing in Wave that is clearly in my Bank statement. I put the statement and the account in Wave side by side on my computer screen and the transactions match except for one which is missing in Wave. All filters are off so it is not being excluded from view, and it has not been deleted. Any experience with this …
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While working in Wave today, suddenly any transactions after May 30 disappeared. Not just a single account. Any idea why?
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Will try to simplify this as much as possible. Note that we just started using Wave accounting this week for this 2021 year. We have less than 20 txns basically. . . We'd like Owner's Equity (I assume) to show as even for both of us. However, only counting txns in 2021 shows that I would have more Equity, right. (note that I'm new to this and…
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Hi all , we are a new business on the wave platform , we invoiced our first client and we have our first bills “cost of goods sold” however our profit and loss statement doesn’t add up. Income is calculated without TAX and expenses calculated with TAX . This makes our profit lower on statement vs our actual profit . Please help
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Hey! I've noticed this issue a few times while working on clients' books, and I figured it's time I lay it out here. I did a search and wasn't able to find this specific issue posted before, but there seems to be a lot of discussion around exchange rates in Wave, so maybe I missed it. Let's start with the screenshot: Context: home currency is…
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I'm not an accountant :) just wondering how to record bitcoin transactions? I've purchased some bitcoin to pay for a service. It may be a reoccurring service so I need to figure this out. Not really sure what category it would go in the chart of accounts or transaction category. Thanks for your help.
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Hi all, I know this has been answered ad nauseam and apologies for asking it again. I've looked at a lot of the previous questions and there seem to be a lot of both use-cases / scenarios and ways of handling it. I created a new Proprietorship account in Wave (it's an LLC and it appears Corporation was not appropriate). I do not yet have a ban…
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Has anyone figured out how to print journal entries/transactions from Wave. Any accounting system has this basic functionality for record-keeping but I can't seem to find out how to do this in this application!! Any help appreciated.
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The Small Business Administration is requesting a voided check. I would like my EIDL funds to be deposited into my Wave Money account. I am aware that I can view the routing and account number in the app. However, they are requesting specifically a voided check. How can I create this?
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In the old version, I had several ways to sort the transactions. Now I only see newest and oldest. Did they really remove the ability to sort by the amounts, etc? Every day seems like another good feature has been dumped and the program is getting more and more cumbersome to use. Not good, Wave. :-(
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Hi there, I've searched around and read the various support articles about handling transactions in foreign currencies, but I'm still confused about how to get the correct amounts to show up in various Reports. I'm in Canada and my accounts are as follows: My primary account is CAD. I also have a USD savings account. Some clients pay me in CAD,…
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Hi, I accidentally deleted a couple of transactions - is there a way to recover them?
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I am trying to figure out which account category to use for the opening balances of my personal credit card and bank accounts. Owner Investment/Drawings doesn't seem right because the money did not come from my business; they are just previous balances on my personal accounts. Should I use Personal Net Worth? Or make a new income or equity account…
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This fall I got my business accounts all set up. Previously I was using a checking account tied to my personal accounts and having clients send money to my personal Venmo or writing checks that I deposited into my personal account. I don't want to plug these into Wave as I want to keep things simple and only have business accounts imported into Wa…
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If the above methods fail or have a missing QR issue, you may still activate your Cash app. These are the steps you need to take to activate your cash card without scanning a QR code Open the app on your smartphone. Click the Cash Card icon at the bottom right of your home screen. To activate your cash card, select “Activate Cash Card”. After th…
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If your Cash App is declining payments on your account, this can be due to many different reasons. First, you have to identify the reason behind this Cash App transfer failure. Cash App’s common reasons for payment failure are low-speed internet, outdated Cash application, entering incorrect details, and insufficient account balance. Moreover, so…
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I have lost transaction categories for over 200 transactions. I had selected transaction categories manually for over 200 transactions over past weekend. Past weekend my transaction account balances were matching with associated bank accounts. Today, I see that all of the transaction categories I had selected as well as a bunch of transaction cat…
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Hello. I'm new to Wave. I have two writing businesses (Company A & Company B) as well as a personal bank account. I run all my invoices from Wave (and love it). My accountant suggested I start using Quickbooks, but I prefer the ease of use and simplicity of Wave. I'd like to keep all my accounting with Wave, if possible. Here's my question: …
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Hi there - I'm trying to determine the process, and perhaps it's manual after the fact of how to setup the tax show that it allocates the non-recoverable portion to the expense and only shows the recoverable to the tax recoverable line. As a non-profit in Nova Scotia 50% of the HST is recoverable. Wondering how others may have set this up. So fo…
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What is the proper way to categorize shareholder distributions within Wave Apps? I noticed there is Business Owner Contributions and Drawings but it states that is for money added to the business (not taken from). It seems like the "Drawings" would be the distributions. I've tested an account under that but also retained earnings and I…
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I am trying to change the date range on the Bills page. I can input the new from/to date range, but I do not see an "apply", "update" or other button to make the update happen. Hitting enter on my keyboard does nothing. Please advise.
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Used to work just fine but over the last two couple days I have not been able to get one bulk edit process to complete. I've tried lots of transactions or only 8 transactions (see screenshot). I've tried a simple edit (changing Category) or a more involved edit, different browsers, and even my wife's account in case mine had an issue -- nothing ha…
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Hey all! I've been tracking my land contract payments as a monthly expense. I'm trying to change it to post the principal to the land contract liability and record the interest as an expense. * When I use "cash on hand" as my account everything is fine. * When I use owner investment/drawings I get an error. (see image) Any ideas? Tha…
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Quick question! Scenario * I recently bought a coffee shop and a tanning salon * I'll be filing on a Schedule C * I have about multiple expenses (about $5,000 total) that qualify for the De-minimus Safe Harbor * I adopted 3 kids and have a few more years of adoption credit carryforwards. I'm considering NOT expensing so I can use more of the a…
