Accounting Technical Support

 

Discussion List

  • I had purchased a camera last year and had it listed as an asset. This year I am deciding to upgrade it. I haven't taken any depreciation on it in the books so far. I sold it for less than I paid for it. Do I credit the sale against the asset and then journal the difference of the purchase price as depreciation to an expense account or should …
    PartySizeCycling 2 views 0 comments Started by PartySizeCycling March 31, 2022 9:23PM
  • Hi. I’m trying to enter some receipts dated February 2022. Every time I save them, the date changes to March 2022 for no apparent reason. I’ve just entered lots of receipts and I’m only having this problem with the ones dated February. Is anyone able to help please? Thank you 😊
    Lexi33 12 views 0 comments Started by Lexi33 March 30, 2022 6:17PM
  • When I create a balance sheet report, it shows I have a -1,729 in undeposited funds. When I click on the undeposited funds to bring up the "Account Transactions" list for Undeposited funds, it shows I have a 0 balance. Why does the balance sheet not reflect the balance in the account? It should be 0 for undeposited funds on the balance s…
    Lo_51 831 views 30 comments Most recent by AlfredALS March 25, 2022 3:50PM
  • I'm a bookkeeper with dozens of Wave clients and have been happily using Wave professionally for years (it's the only platform I work with!) so I'm a bit embarrassed that I haven't run into this issue yet... I'm trying to get someone established with a proper 'Customer Prepayments and Customer Credits' liability account (which I'll call 'Customer…
    SBenoit 12 views 0 comments Started by SBenoit March 23, 2022 10:17PM
  • In transactions. the categories are always wrong for me. I have to change every item to the correct category. This gets to be very tedious. why can't the category default to what the descriptions have been cataloged to in the past? example. home depot. lists it as automotive repairs. needs to be changed to job supplies. There should …
    jstump 82 views 2 comments Most recent by gthwaite March 23, 2022 2:41PM
  • Hello Community, I hope this question is not too obvious but I've been struggling with it. RE: The amounts of "Sales Subject to Tax" and the amount in the amount in the Profit/Loss statement (sales, gross, net profit) are very different. My understanding is that these two numbers should be the same for a given period. I am trying to f…
    Ivan1111111111 2 views 0 comments Started by Ivan1111111111 March 21, 2022 7:59PM
  • Is there anyway to have the functionality of gst included in transactions? Expenses and Income? I have not been able to add the gst component through the sales tax feature. Do I need to subscribe to enable that feature? Thank you....
    Romaloka 1.4K views 11 comments Most recent by HUB4LEARNERS March 21, 2022 2:58PM
  • We've reviewed the help article on How to create a transfer between two accounts (e.g., categorize a credit card payment), though we're encountering a problem. * Once we categorize the credit (in green) on May 14th there is a duplicate entry created titled Created Transfer. This is expected. * However, there is also another transaction created b…
    WAVEPANDA 42 views 8 comments Most recent by Mikeg March 21, 2022 2:18AM
  • I added a single bank account to my Wave account and it duplicated on my chart of accounts and duplicates on my balance sheet. How do I delete the duplicate? The chat feature is utterly useless.
    kman 11 views 0 comments Started by kman March 19, 2022 5:49PM
  • I use your receipts app on my iPhone. When it comes to manually entering the date, I'm able to choose the date from the scrolling date picker, but there is no way to commit the date I choose. If I select the date, then post the receipt, it posts without a date.
    scottyhuff 2 views 0 comments Started by scottyhuff March 19, 2022 2:48PM
  • How do you sort the Bills in Wave based on Unpaid or Paid status? We can sort based on all other titles - Date, Bill No, Vendor, Due Date & Amount Due but just not Status.
    Nish 5 views 0 comments Started by Nish March 18, 2022 9:48PM
  • Some of my business-related transactions are only partially applicable to my business for tax purposes: for instance, I claim 25% of my public transport and mobile phone bills as business deductions. When I account for them, I split the transaction into 25% Relevant Account and 75% Owner's Equity. Thing is, when I split a transaction like this, I…
    CreatrixTiara 132 views 3 comments Most recent by CraigN March 18, 2022 4:20PM
  • There doesn't seem to be a way to export to .txf, which is required for import by your partner, H&R Block. Am I missing something?
    ARCabins 280 views 3 comments Most recent by apeachyphoto March 17, 2022 6:23PM
  • Exported XLS and CSV Accounting Data dates from transactions entered in wavesapps are all messed up and showing they were added at much later dates than they actually were when I open them up in excel. Is there any way to fix this? Am I doing something wrong? Thank you very much, any helpful information is very much appreciated!
    lumpystump 21 views 1 comment Most recent by lumpystump March 17, 2022 12:34AM
  • How do I reconcile cash purchases where the funds will never be deposited into the bank this is a food truck business and sometimes we will take some of the cash we have on hand from the cash sales for the day and purchase emergency items or items we need right away that day. The receipts are scanned in under cash on hand need to know what the oth…
    onthebooks 12 views 0 comments Started by onthebooks March 16, 2022 6:04AM
  • Hello, I would like several users to be able to upload receipts and then collate them for a complete billing report or expense report. Will Wave do this for me and where do i go to get the expense report. Can the itemized expenses by pulled into an invoice. Thanks
    Ste4en 1.8K views 10 comments Most recent by Sctn4Elk March 15, 2022 4:10PM
  • I've been trying to upload bank .csv statements for two days now but get the below error as soon as I hit the 'Upload' button: If I click the 'Check out status page' link I don't see any problems: Anyone else seeing this?
    motorambler 22 views 1 comment Most recent by motorambler March 14, 2022 11:45PM
  • Is there any way I can export a report where it shows my sold items and quantity of each? I can't believe the exported accounting file doesn't include that info.
    BobbypereiraP 11 views 0 comments Started by BobbypereiraP March 14, 2022 4:41PM
  • Drop down in Category does not show Expense categories. When I try to add an expense account, there is no Expense Option. Appears to be happening for transactions July 2021 to current. How do I fix this?
    Jazzercise_Aiea_808 11 views 0 comments Started by Jazzercise_Aiea_808 March 14, 2022 12:21AM
  • I originally set up my profile with 2 separate businesses and a separate personal account. It appears that my checking accounts for each business are combining in the reports. Do you have suggestions for keeping the accounts separate for reporting?
    jenb7 12 views 2 comments Most recent by kel3ler March 13, 2022 11:49PM
  • I have a question on how to manually add a tax correction. Due to tax rounding, the calculated tax owed in Wave is off by $0.01 from what the state said I owed in collected sales tax. So my payment to the state is $0.01 more than what Wave shows that I owe, so when I look at the account it is off by that much. Is there a way for me to add some sor…
    OtterArms 11 views 0 comments Started by OtterArms March 13, 2022 5:18AM
  • Imported Bank transactions and added bill to one and refund of bill to the deposit/income on the account. When applying the refund tag to the income/refund. It shows the bill is unpaid in the Bills section.
    AveragePerson2020 22 views 2 comments Most recent by Aether March 9, 2022 6:17AM
  • I have an amount showing up in Uncategorized Expense on my P&L statement. However, when I try to drill down to see the transaction detail no results are found. I noticed other Wave Community comments about the same issue and the fix was for an Admin to run an accounting reflow to resync the data because of data on the back end not communicati…
    Cat_Howard 31 views 3 comments Most recent by Drew_W March 8, 2022 5:35PM
  • Hi, I am on the latest version of Chrome. I have tried clearing caches as well, but I still can't log into Waveapps. The problem seems to be that my.waveapps.com does not respond (screenshot below). Tried this on a couple of computers and get the same result. If I keep trying eventually I can login, but after that the interface does not load…
    dinuks 2 views 0 comments Started by dinuks March 7, 2022 4:24AM
  • Landlord here looking for the appropriate way to records security deposits that are held in escrow. According to accounting standard the receipt of a security deposit should increase a cash asset account (no impact on income) and increase a liability account. When this transaction imports from my bank I do not have the option to categorize it as …
    shaneg 1.9K views 24 comments Most recent by DSRB March 3, 2022 9:04PM
  • Hello, how should one categorize down payments for an investment property (property is in pre-construction, no income is being generated yet)?
    jeanpiman 11 views 1 comment Most recent by Mikeg March 3, 2022 4:44AM
  • Hi I am new to accounting and confused about expenses paid for on a credit card. How do I record that I have paid for the expense on a credit card and then how do I record that I have paid the credit card bill? I really need a step by step walkthrough! Many thanks for any help!
    Clarkey 1.2K views 9 comments Most recent by Mikeg February 28, 2022 8:30PM
  • I deleted an invoice, but the amount still shows on the P&L. When I click on the income account for the details, there is no activity. There is absolutely no transactions/journal entries for this income account, but it still shows on the P&L. Any suggestions to help correct this?
    MichelleAR 342 views 14 comments Most recent by Linfamy February 27, 2022 10:15PM
  • I'm starting to prepare for tax season, and I've added all my 2018 expenses to Wave, including Meals. I've noticed that Wave subtracts 100% of each Meal expense, while the US IRS only permits 50% of eligible meals to be deducted as a business expense. So I have two related questions: 1) Is there a way to adjust the % deducted for a type of expens…
    GeneSVB 798 views 5 comments Most recent by Parham February 25, 2022 5:51PM
  • Hi there, I am new to this software and was wondering if someone could help me. I would like to properly allocate transfers from my personal account into my business account. I am a sole proprietor and transfer funds from my personal and then pay the bills in my business account. However, all these transfers come up as uncategorized income? Do I …
    JustinLyndon 21 views 0 comments Started by JustinLyndon February 25, 2022 3:51AM