Accounting Technical Support
Discussion List
-
Hello, It's been a week that I get this error whenever I run the G/L report on a single account or all accounts. Any ideas?
-
Dear Support, UAE is now introducing 5% VAT tax system. they have given us a guideline document which a accounting software should follow. Please let us know if WAVE meets all these requirments. Regards, Abbas 00971502524548 Below is thier guideline: Tax Accounting Software in the context of the FTA Software vendors must strictly abide by…
-
Hi, I'm based in Australia, but this may apply to other countries. Keen to hear how others handle the discrepancy between and invoiced amount, and the amount paid into your bank, when Stripe take their 0.30c and 1.75% (domestic) cut for processing Wave invoice payments via credit card. Say an invoice is for $100 + gst (10%) = $110 total invoice.…
-
Following the instructions in this page (https://support.waveapps.com/hc/en-us/articles/208621616), when I click on a transaction -> Choose a category -> Transfer to Bank, Credit Card, or Loan -> it does not show the corresponding transaction from the other bank account receiving the transferred funds Please help!
-
OK, I was able to do this in Quickbooks, but I can't figure out how to do it in Wave. I have a salary check of $1,000. Of that $200 is withheld for FICA and taxes and another $200 is withheld for a retirement plan. The actual check written is $600. In Quickbooks I recorded this as a $1,000 salary expense with the other amounts listed as negativ…
-
I sell on Etsy and have the transactions imported into Wave. My Etsy funds are deposited into my bank account from the Etsy payment account in bulk amounts, so the sales transactions and the bank deposits do not match. I categorize the deposit into my bank as a transfer from the Etsy payment account, and a matching transfer transaction is create…
-
My company is a single member LLC. I paid my accountant to file my taxes to the state and federal governments. Their bill I categorized as "Accounting Fees". I owed state a certain amount which was paid out of my bank account associated Wave. Same for my federal payment. I don't see a built in category for these items. Can someone help …
-
Hi, I receive a lot of cash payments for my music service. People pay cash at the end of their sessions, a receipt is given and I put these individual amounts into Wave as cash in hand. These can then be changed individually within Wave as a bank deposit after they have been paid into the bank. Is there a way to group all of the separate amounts …
-
HI, I am from South Africa, our bank statements gets emailed but in PDF format, how do I upload my bank statement on wave?
-
Does Wave supports 2 sided receipts?
-
My situation: I am retroactively entering data trying to reconstruct records from a previous company treasurer who didn't keep good records. I have an employee who is also a customer. He submitted receipts for reimbursable expenses. This receipt was logged as being paid from his employee reimbursement credit account, as usual. However, he's als…
-
My OFX import files have stopped working. I upload them and Wave says all is fine and transactions are importing, but nothing happens. I cant seem to find a way to contact their support and am not getting any response. Does anybody have any advice for me on this. Thanks
-
Hi, I'm completely baffled! I'm registered for VAT. As I'm trading outside the EU, I don't charge VAT. I do claim refunds of VAT on expenses. As the Gov rounds the amount I reclaim, up or down, I've created a 'VAT rounding' liability account to record the over or under payment of VAT refunds. Problem, if as a result of the Gov rounding, the refund…
-
Since my personal account and my business account are both recording bank transactions into their respective bank accounts within Wave, how can I track my personal expenses without them showing up on my Profit n Loss Statement? If I categorize, lets say groceries pd from and for my personal account, as an "expense" it only lets me chose…
-
I get soooo confused by my credit card account: when I put in a refund that was paid to my credit card, it takes my balance into the 'minus' zone, as opposed to adding it. I have entered it as a deposit, and the amount is listed in green - why does it subtract it? (Sorry if stoopid question...)
-
Hi, I've been running my business the first 6 months from my personal bank account until I could open a business bank account. I have now enter in WaveApps the transactions (expenses & incomes) managed from my personal bank account for the first 6 months. But I am confused about to enter properly the transactions: 1. When I "record a man…
-
I seem to have an issue recording business expenses paid from personal account. I followed all the steps to add the receipts, then entered the expenses, reimbursement and the actual bank transfer back to personal account as per wave instructions (under transactions). These expenses now appear to have duplicated when I check the records (under ope…
-
Hi there, i sold some items (tax included) but did not do an official invoice for it. The order was then cancelled so i refunded the money paid. Do i add a tax charge to the refund amount like i did when i entered the initial payment when reconciling the transaction? appreciate any help thanks
-
Hi There, I have just started using wave again after a year away from it and its totally new but looks and feels great :-) One small problem I have is that I transfer money from one account to another i.e focus to savings but I think I have somehow done my transfer wrong as Wave considers this as expenses and adds it to my expense list! I want to …
-
When receiving payment for an invoice via Payments by Wave, I used to assign the Merchant Account Fee to a Vendor called "Wave." I do the same when I have to pay Stripe & PayPal transaction fees. This is really helpful to know how much money I'm paying to each vendor in order to collect payments. In the new Wave, when an invoice is …
-
Since Sept 10, 2020, I'm having an issue where my bank reconciliation is off by $460.90 continually, specifically, my Wave balance is always $460.90 lower than my bank statement. It's stemming from a Sept. 9, 2020, $460.90 transaction. I've reconciled my Wave transactions with my bank statements and everything matches up. On top of it all, sinc…
-
what is the best software for inventory record and track integrated with WaveApp
-
I am passing the credit card fee on to my customer. Should I add GST on to this fee in the invoice? I am in Alberta Canada.
-
Hear me out. Something very odd happened when I was writing in today's sales. I recorded everything as usual, but then I noticed my cash flow's balance wasn't matching "all accounts" cash, which is the cash on hand shown in the balance sheet. I doubled checked everything, and found out through the Trial Balance that it is unbalanced by t…
-
I own a small catering/Food trailer business. Last year, (pre using wave), we purchased a new trailer. It was used, and a great deal, so I purchased it with my personal HELOC, and then looked for a business loan after I had purchased the asset. Last year, I just took my BOS to my accountant and said "We did a thing" and she took care of…
-
A new card with a different number was issued for my company use credit card due to fraudulent charges. Wave won't connect to the old account number since it was closed. I don't want to delete the old account if it is going to wipe out the existing transactions. Not sure how to proceed with bringing the new number into Wave. Start a new account…
-
I have a service that I bill Canadians in CAD and Americans in USD but when I send an autobill for a US customer in USD it says what the exchange rate will be but it says the customer can't setup autopay with their credit card because my core currency is CAD ... why won't it just convert and deposit like other services I've used before?
-
I'm new to Wave, am setting up chart of accounts. I need to have several departments aka profit centers aka sub-businesses, so that (a) I can create Income Statements for each department, and (b) the sum of all the departments' Income Statements equals the company Income Statement. So for the "office supplies" expense category, for exam…
-
Hi, So eBay have the NEW managed payments system. I sold an item for £29.99 on eBay Ebay took a fee -£4.28 eBay managed payments sent me £25.71 Total which shows in wave accounting. I had a dispute as the couriers messed up my order and eBay then took £29.99 total So in Wave accounting is shows as £29.99 as withdrawal What's best way to acco…
-
How do I see what has been put in my cash on hand account?
