Accounting Technical Support
Discussion List
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I lost the connection with my linked bank account a few days ago, i was able to re-connect again with the bank account but i can not see any transactions from 2021. What do i do?
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Hi, I'm having trouble logging a prepaid software expense that I paid in full for a software service for 12 months using my linked credit card. I am trying to: deposit/debit "prepaid services" asset account for the full amount withdrawal/credit "Credit Card ending XXXX" (that is linked) for the full amount. When I try to ent…
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Sometime near the end of December, our nonprofit's bank stopped talking to Wave for one of our accounts, (we have two checking accounts.) Then when I tried to reconnect, it wouldn't validate my credentials. So I had to create a new connection and import transactions, which I imported from the date the prior connection stopped working. Now it'…
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Is there a way to print the General Journal for a time period - just Journal transactions, showing two-sided entries (Debit/Credit)?
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Hey there! Can anyone explain or connect me with someone who can help. Certain accounts I book transactions with aren't appearing in my P&L statements. I believe this is a software/technical issue. Thanks!
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There is a debit card under my client's name and he is just using it for paying business expenses, can I put that account in Wave together with all his other business account?
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We're now fully ramped up on Wave and am enjoying using it but I have something I don't understand. In the Income by Customer report with dates set to our earliest transitions to current we have one customer that shows All income as $8,466.66 and Paid income as $2,000. But when we click on the all income entry we find a starting balance of zero,…
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Hello Wavers! TLDR; Can (or if not will) Wave support Other comprehensive income as an Equity account? Or, is it possible to add new account types under a major accounting category? In my business, I keep securities as a long term capital asset. GAAP rules indicate these must be claimed as "Available-for-sale securities" and any gains…
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I have a bunch of transactions that are one-off PayPal payments to contractors. What is the proper way to categorize these transactions? Do I categorize these transactions as payroll or employee expenses?
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Due to some issues in 2020 with my bank account, I would like to change the start date to 01/01/2021 for my bank account downloads. How can I do this?
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Odd... I have a bill payment each month for office rent. I pay this and record it in WAVE manually- I do not have bank integration. I can see the 8 payments for this year, (April - Nov). I can also see the 8 payments in the journal transactions. But... when I look at the total payments in P&L or Cashflow... it adds up to **NINE **payments. Be…
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I've been a Wave user since 2012 and an accountant for over 30 years so I know my way around. As much as I like and recommend your platform, every time you guys upgrade it seems to create a new problem. Here goes. I've routinely been able to split a bank withdrawal across multiple vendors. Lately, there appears to be a limit on the number that can…
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It should be thousands. I guess that I assumed that I would get to this, but I kept up with my invoicing and business, but could never figure out why when I enter an item for sale on my invoice why there is not a category for cost of item, I just entered the selling price. How do I reconcile this? Where is the category, cost of goods? Why is it no…
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Hello! Thanks a lot for creating Wave! I love the product. I am trying to play around with multi-currency and learn accounting. When I transfer from USD account to USD account, I have no way of adjusting b
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Hello! Thanks a lot for creating Wave! I love the product. I am trying to play around with multi-currency and learn accounting. When I transfer from USD account to USD account, I have no way of adjusting balance by adding the gain as a Foreign Exhange gain. Is there a way to overcome this?
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Hello! Thanks a lot for creating Wave! I love the product. I am trying to play around with multi-currency and learn accounting. When I transfer from USD account to USD account, I have no way of adjusting balancesomeone_likes_acc 26 views 4 comments 0 points Most recent by someone_likes_acc January 12, 2021 4:31PM
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Hi everyone, My clients pay me in GBP via PayPal which is converted to USD in PayPal. Wave is working great up to that point. Later on I withdraw my funds in Bank account which is in PKR (Pakistani Rupees), here the issue arises. I am left with account balance Zero in one currency and non-zero in other. I have attached an example. It is supposed …Swift_Accountant 481 views 8 comments 0 points Most recent by someone_likes_acc January 12, 2021 4:31PM
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Hi - Has anyone every had invoices that are missing in the Transactions section? I'm looking in the invoices section and I clearly see them there and marked as paid, but they are not found in Transactions at all. I have everything in Transactions already categorized so now I have no idea where these "missing" invoice records are. The onl…
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Good day, we are a low fees school. I don't use the Payroll section of Wave as I am based in South Africa but when entering the transaction for payment of salaries some employees ask that certain amounts be deducted from their salaries, i.e. books or uniforms for their children. An invoice has been raised for these purchases but I can't see how to…
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A note from my accountant (who has access to wave): Something in Wave is bugging me. In the income and expense accounts, when I look at the general ledger, there are beginning balances that aren't zero. It does look like the profit and loss is correct, and I'm wondering if Wave makes you close the previous year out in their software somehow to …
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I have two companies in Waves that share a common office space. I have repair bill that I want to split between the two companies. Company A paid the entire bill (i.e $100) , Company B transferred their share ($50) to Company A. Everything is good with Company B but I am having trouble figuring out how I should balance Company A. i.e. Company …
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I pay some of my business expenses with a credit card. However in the transactions section, it just shows my credit card payments in total as "Created Transfer", not each expense, so i can't categorize anything.
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I have 'x' dollars in cash-in-hand, I would like to know how to create an accounting entry to record a personal withdrawal (personal use). Appreciate your help.
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Hello! If I purchased a computer $1000 + tax (so $1130) in 2020, to calculate the CCA will be (half year rule) 27.5% of $1000 or $1130? And for the next years, it's 55% of the remaining... how do I calculate that? if I keep doing 55% of remaining I will never depreciate the asset. What's the length I should consider? thank you
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Hello! I got an extended warranty for the year 2021 and 2022 (device comes with 1 year warranty 2020) I added it as expense when I bought it. But it's my understanding that it's deferred expense. How do I configure this? The extended warranty was a different item in the invoice, with specific price.
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Hi, I use Wave to manage a small business. Up the this point I have just used it to record and manage entries from a business checking account, but I recently inherited a property, which I have transferred to the business as a rental property. I've been experimenting with Journal Entries, but I must be doing something wrong... Here are the detail…
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About 1.5 weeks ago I noticed my Stripe balance didn't match that of my Wave Stripe account. Manually adding the weeks' orders everything was correct so I figured it was a Wave bug and that it would fix itself (because that has happened 2 or 3 times before, sadly). Today I've wasted 2 hours trying to reconcile to confirm that it is not an issue o…
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I need assistance understanding where to place fees paid to consultants, that will be reimbursed by the client. Does it go under Subcontractors' Expense, Professional Fees, or Accounts Receivable? I pay the consultant (engineer/interior designer/ADA specialist) $1000 from the business account on a project. The client will be billed $1000, among o…
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I've noticed this a few months now: the cash flow figures don't reflect the transactions I've entered. Eg right now, the "Net Cash Change" for this month is accurate vs the invoices I've recorded, but the Gross Cash Outflow is higher and there's a Net Cash Change that is not reflected in my transactions for the month. I've tried a diffe…
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We came across this amazing user-friendly accounting software and it ease how as a small nonprofit organization; we manage our finances. I easily export all our bank account data (from 2014) to waves and categorize almost all transactions. I have and issue with reconciliation. 1. I started reconciliation process from the first transaction in our…
