Sales & Invoicing Technical Support
Discussion List
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Hi, I have a client who has asked to pay off an invoice over 3 months. The invoice is valued at 15,000 and he would like to pay 5,000 per month. He has asked me to invoice him for this month. Is there anyway to amend the Amount Due to only reflect the 5,000 due for this month and to deduct from the Total of 15,000, or do I need to basically dupli…
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Hi, My customers would like me to include the dates of work and the amount of time worked on each date rather than a specific product/service on each invoice. Is there a way to do this without having to create a new product/service object for each date? Thanks
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Hi there, Did anyone know how to add an extra field in the invoice? For example, the shipping cost or the bank transfer fee or credit? Also where to add the bank details? Thank you very much.
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Greetings Please may I have some guidance, I would like to know once I have sent my estimate and the job has been accepted and the customer has paid a deposit, how do I record this and send proof of the deposit to the customer. Regards Sean
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My service offering includes a one-time setup that will be billed on the first invoice. What is the best way to create this? I'm thinking, create first invoice inclusive of setup fee. Then duplicate the invoice and edit to remove the setup fee and make recurring. Also, I would presume that if I use charge a card on the first invoice, the card de…
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I have my business linking to a credit card. The payments I make are imported into Wave. How would I categorize the payment so it does not confuse thinkgs or make it look like I paid for things twice.
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Hello, I just added the app to my Wix site and I am trying to set up automatic invoices. What I mean by that is that I would like that the Store App from Wix to be connected to this invoicing app. This way, every time an order is placed on my site, the invoice is automatically generated and the information is automatically filled out. I find it …
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How do I change my invoice number? My invoice number is currently 2017###, however, with the new year I would now like to change it to 2018###.
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Trying to add a customer with a .no domain website, but the system will not accept it. It tells that www.waagene.no is not a valid website format.
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Please advise as error occurs as we approve/edit invoice.
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Hi everyone. Please help! I am wanting to invoice, which I have been able to do for the past 4 months using Wave. Now I get a message every time I want to invoice or convert an estimate to an invoice saying Wipeout - process terminated. Been like this for 2 days now. Please any support and advice would be greatly appreciated.
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Many of my customers overpay their invoices and expect the excess to be applied against their next invoice. How is the excess applied to an invoice that has not yet been generated?
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Hello, my client has been trying t pay online for several months now! How can I check to see if they even attempted to pay. And if they did, what kind of error would be keeping their payment form completing? Thanks,
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I've now passe to accounting year 2018 , however the invoice numbers dont start from 1 for the new year , the continue from following the last number from 2018. Is this the way it should be or do we need to nullify them ? Thanks in advance,
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The credit card payment does not show on my end. My account is based in the United Arab Emirates. Is the creditcard payments service by wavesapp restricted to certain territories? If anyone knows please share your knowledge.
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How do I load the item I am selling at its cost price.
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First, thank you for this great resource found in the Community. I am a new(er) user of Wave and very pleased so far. However, one item that I would like to see others input/experience. I used Wave Invoice to process a monthly retainer for a new client. They paid the invoice on the 4th of January using a bank to bank connection (Chase to Wells). T…
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Dear All Can anyone help me with defining a fixed amount tax (not in percentage) Exemple Price : 100 $ Tax : 12 $ ==> this tax is fixed for all invoice (12 $) Total : 112 $
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I sent myself a test invoice and decided to try out the Bank Payment method. To my great surprise, none of my banks are supported. I cannot make an eCheck payment via Wave. (Preferring to not be nickle and dimed with fees, I use credit unions.) So I tried to switch the allowed payment method to include credit cards, and discovered that there's no…
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On creating an estimate, the title says "Bill To" just above the recipients details. At this time it is just a Quote/Estimate and the term can be misleading. Can this be modified?
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I canÛªt find out how to do this. Anyone know?precisiontranscriptproofreading 1 view 1 comment 0 points Most recent by Charlotte December 24, 2017 8:54PM
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I had a customer who could not make a bank payment with the invoice sent but provided me with the details. Can I make a bank payment for them from my end?
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I am trying to generate an expenses reimbursement request from all of the receipts I have uploaded (ie. I want a simple spreadsheet with each receipt as a line item, with a total at the bottom). Is this possible to do, or have I been wasting my time with Wave?
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Ihave a customer who's statement shows they had a $2,040 credit as their starting balance. It should have been $0. I inherited this program from a former employee and there are no records in it prior to Jan 1. Is there a way to change that balance to $0 so that the customer knows he owes us?
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I would love to be able to print a list of recurring invoices to compare with my database of customers. I'm currently doing screen prints and pasting into Word then printing so I can go back to the database and compare. I'd also love to be able tohave another option on the Show On Page for 100 items. Can the programmers perhaps put this on their l…
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items buying and selling prices is different. I buy the product from wholesaler and resell at a profit.. obviously... so how do i do it . when i do a purchase order or invoive the price is the same...
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I followed Katie's advice to link a payment from a checking account to a credit card, but matching transactions don't show up for me - just a list of accounts. If I choose an account I get a duplicate deposit transactions. https://support.waveapps.com/hc/en-us/articles/208621616-How-to-create-a-transfer-between-two-accounts-e-g-categorize-a-cre…
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I entered tax information for a vendor and there was a typo error. So when I click on it, it's pulling this up. How can I delete this tax information with the typo so it does not keep pulling this up? Thanks,
