Sales & Invoicing Technical Support

Discussion List

  • Hi guys ! I have an audit and i have to print all my invoices... I know how to export one invoice at the time, but i dont find a way to export them all at once. Can you help me with that please ? Cheers
    Louis_Dmx 1.7K views 1 comment Most recent by ItsJenna May 15, 2018 3:18PM
  • Hi, Could you let me know if it's possible to upload a list of products in an excel file into Wave?
    Imran 21 views 1 comment Most recent by Finn_Kingsland May 14, 2018 7:34PM
  • How do I issue auto invoice to customer in wix website as I already have wix and I do not know how to use waveapp in wix website
    silvertenchu 191 views 1 comment Most recent by Alexia May 11, 2018 3:42PM
  • I am using Wave in a very simple fashion--creating invoices, sending them out as PDFs, getting paid by check, recording the payment "on the invoice". I received a bonus from a client. There is no accompanying invoice. I'd like to record this bonus payment in Wave. I do not have Payment by Wave turned on, I am only using the "paymen…
    matt 961 views 3 comments Most recent by Mani May 9, 2018 6:37PM
  • I have a tenant who is recovering from a gambling addiction. He and his wife want to catch up on the past due invoices. I send them to them every month. Can he make a partial payment against an invoice? If he can, will balance update on the invoice? For example, say the past due invoice is for $100.00. I resend it and he makes a payment of $…
    CentralOhio 331 views 3 comments Most recent by Alexia May 8, 2018 9:12PM
  • hi , some of the products im selling the price changes every year , if i go to products and change it there would it automatically change all the previous prices in the invoices ? or just from when i change it onwards? could use someones help regarding this . thanks :)
    sara 71 views 5 comments Most recent by Finn_Kingsland May 7, 2018 5:29PM
  • How can I set an invoice as cancelled?
    Jaco1983 31 views 1 comment Most recent by Alexia May 7, 2018 3:34PM
  • I love the Stripe integration and the ability to accept credit cards, but I want to remove the credit card payment option from the Invoices we send out. I only want the option to input the credit card information from the customer directly at our office via computer. Is this possible?
    hksuzukimusic 181 views 2 comments Most recent by hksuzukimusic May 5, 2018 5:53AM
  • I just created an invoice, 7pm, MST and it shows "due yesterday". "Due on receipt" is quite enough as a means of expressing urgency, I usually send a receipt when work was done, completed, or a milestone achieved. Due yesterday sounds a bit more urgent that I'd like to, when I've just created the invoice. Maybe there's some bus…
    RoKa 291 views 1 comment Most recent by Alexia May 3, 2018 6:09PM
  • Hi. We have this AFC - Association Dues account where we put all of the advance payment for association dues of our clients. When we issue invoices that has an association dues on it, what we do is apply and consume what's on the AFC - Association Dues account. Before, every time I click the "Record a payment" and choose between the opti…
    Christel 291 views 18 comments Most recent by [Deleted User] May 2, 2018 11:08PM
  • I would like to create one invoice for my client that reflects 60% payment required upfront. On completion, i will send him the same invoice (ie the same invoice number) which reflects the balance payment, ie 40%, payable. How do i do this?
    JayGee 21 views 3 comments Most recent by Alexia April 26, 2018 7:22PM
  • Hi there, When I pull an invoice statement and zero in on sales I see multiple versions of the same invoice. Where is this coming from and why? !
    Sardakllc 1 view 1 comment Most recent by EnsignBellaRo April 25, 2018 3:35PM
  • Hi. I apologize if the answer to this question is obvious or has already been provided. If I integrate Stripe with Wave Accounting, I don't get double charged for the transaction fees, right? In other words, Wave charges nothing and only Stripe charges me 2.9% + $0.30 for each transaction. Thanks.
    NewMember 211 views 3 comments Most recent by Charlotte April 24, 2018 1:45AM
  • Hi I allocated a payment received from a customer in transactions to an invoice and then realised it was for another invoice and so edited my allocation in transactions. It is all good in transactions but the payment is now showing twice in customer payments ? Please help
    Milly 11 views 1 comment Most recent by Alexia April 23, 2018 3:00PM
  • RooRoo
    Hi, is there a smart way to save all the invoices that I have made on the account for the finanacial year all at the same time, with a click of a button?
    Roo 11 views 1 comment Most recent by XY_Hashbarger April 20, 2018 4:05PM
  • We are currently installing the wave application for billing and payment, but in our version we are unable to see the payment set up buttons that can allow us to accept client’s payment via credit cards. We saw tutorials and look up in the help caption but was unsuccessful. Do we need to download another newer version that we are not aware of? …
    happy01 51 views 3 comments Most recent by Alexia April 18, 2018 8:43PM
  • Hi People, My company has a subscriber base of 400 , and we collect recurring rent from them every month. I have all the data of products and rent on csv, how can I use wave to upload the data and create invoices automatically. Currently i can see there is option of manually creating each invoice. Any help would be highly appreciated. Thanks
    bhuv 841 views 1 comment Most recent by Alexia April 18, 2018 5:26PM
  • Can't seem to open any links. Just hangs forever. Is there a server issue??
    JeanPaul 11 views 1 comment Most recent by MicroE April 18, 2018 3:55PM
  • Can I make quotations on wave?
    Hardus 1 view 1 comment Most recent by Charlotte April 18, 2018 11:56AM
  • GilGil
    Hi, Am having a problem when recording payments for invoices - the system is now only letting me select income accounts, but i need to select an 'expense' account (under liabilities) for some invoices that we get settled in cash. The liability accounts used to be available but something has changed recently. Any ideas how to fix this? thanks, …
    Gil 31 views 1 comment Most recent by Alexia April 17, 2018 8:07PM
  • Hi guys, I tried editing the invoice number and dates after the invoice is generated but I received this message. It's temporary? or is this a bug?
    jason1234 31 views 6 comments Most recent by Alexia April 12, 2018 7:56PM
  • I have added my IBAN through Settings, on the bottom of the invoice but as soon as I hit save some numbers from the IBAN change into asterisks ( * ) Any thoughts on how to overcome this?
    Xanthosc 91 views 0 comments Most recent by Xanthosc April 12, 2018 6:15PM
  • The filds is: Bill to: Estimate number Estimate data Grand total Notes
    mitmark 1 view 1 comment Most recent by NopDesign_Connor April 12, 2018 6:11PM
  • Hi, the "payments" setup button gives us an error "Your Payments by Wave account cannot be turned on at this time. Please contact support to get additional help." Thanks,
    vanessaTT 21 views 1 comment Most recent by Alexia April 11, 2018 5:28PM
  • Hello good people. I have a recurring invoice that the client stopped paying. I don't want to delete unpaid invoices but am looking for how \i can put a stop on the invoice. TX
    Gurisha 1 view 2 comments Most recent by Alexia April 11, 2018 5:06PM
  • Why doesn't an invoice with an overdue balance show up when you try to apply payments to an invoice from with the Transactions section?
    bstephen777 51 views 9 comments Most recent by bstephen777 April 11, 2018 2:40PM
  • Hey! I'm considering a move from Freshbooks to Wave. However, one thing I've really loved about Freshbooks is that they have a deal with PayPal that has a flat 50-cent fee on transactions (as opposed to the normal 2.9%). So no matter the size of my invoice, I only lose 50-cents off every invoice. I had heard that Wave offers the same thing, but I…
    BlazingBiz 21 views 0 comments Most recent by BlazingBiz April 10, 2018 8:07PM
  • Hi there, How can I change the invoice date when the payments is made? I’ve wrongly set the invoice date but the payment is correct
    shahrilosman 641 views 2 comments Most recent by Rahim April 10, 2018 7:03PM
  • When writing an invoice I would like the tax amount to show on the invoice. For example a room costs US$50, this price includes 5% government tax. If I choose a tax in the field marked tax, Wave adds 5% to the invoice total, i.e. instead of total US$50 (47.50 + 2.50 tax) the invoice shows US50 + 2.50 tax, total of US$52.50 Next problem is that fo…
    Therese 1 view 1 comment Most recent by JenHopf April 10, 2018 6:19PM
  • Hello good people. I have a recurring invoice that the client stopped paying. I don't want to delete unpaid invoices but am looking for how \i can put a stop on the invoice. TX
    Gurisha 1 view 1 comment Most recent by NopDesign_Connor April 10, 2018 5:36PM