Accounting Technical Support

Discussion List

  • When I started using Wave I didn't connect my bank account to automatically download. My bank account had an ending balance for 2019. In 2020 I connected electronically to my bank account. Wave created a NEW wave account to hold those transactions. That account has a starting balance equal to the 2019 ending balance of the original wave account I …
    WJBlevins 11 views 2 comments Most recent by KristenV March 5, 2021 7:52PM
  • AKTAKT
    I use Wave ONLY for business. The other day, I accidentally imported my personal credit card account into my Wave Chart of Accounts. I understand that Wave doesn't let the customer delete Chat of Account. But I can't have my personal CC account existed in Wave that I use for business. How can I PREVENT Wave from accounting for my personal CC acco…
    AKT 11 views 1 comment Most recent by NancyC March 4, 2021 9:56PM
  • EmyEmy
    I need to deposit a cheque today then record a payment,I just need to know if I should put it in "checking account" or in "wave payment" and what is the difference?
    Emy 11 views 1 comment Most recent by NancyC March 4, 2021 9:54PM
  • I've used turbo tax for years. I'm open to trying the H & R Block tax system, but not if I have to import it from a CSV file. Does anyone know if we might see the H & R Block integration before April 15th? I can wait a couple of months but not till the last minute.
    Mindwallet 21 views 3 comments Most recent by NancyC March 4, 2021 7:10PM
  • While looking at my invoice under income category i some under 'sales', and another under 'sales-retail products'. Please whats is the difference between these two and how can i merge them. thank you
    Becca 11 views 1 comment Most recent by KiahD March 3, 2021 8:53PM
  • I am creating an invoice for a supplier to reimburse me for payments already made to its company from mine. Given the circumstances of our agreement, that company must reimburse me in full. I was not originally charged a separate tax on my payments to that company. Is it required to charge (and therefore pay) tax on the amount that is to be reimbu…
    Wrapper 1 view 2 comments Most recent by Wrapper March 2, 2021 9:42PM
  • If I scan receipts out of order, is there a way to rearrange them or organize them by date, or am i stuck with whatever order they are scanned in? thank you
    Roadcase 561 views 4 comments Most recent by JulianP March 2, 2021 7:27PM
  • Hello, I need urgent help!! We have EUR as functional currency in Wave. We also have bank accounts in HKD and USD. I noticed however that in many cases, the converted amounts in EUR are completely false making the whole accounting false. I am attaching a screenshots for reference. Please help!
    Zoran 21 views 1 comment Most recent by AlexL March 2, 2021 4:55PM
  • Hello, I'm still quite new to bookkeeping and would like some help understanding how to code/categorize deposits and withdrawals for expenses we as landlords incurred as a result of tenant damage that we ultimately charged back to the customer. For instance, a tenant's dog destroys a couple doors, floors, and blinds. The cost to repair all damag…
    JonH 141 views 4 comments Most recent by hotbread March 1, 2021 8:23PM
  • How do I break out the tax entry in the Receipt? Am I supposed to enter the line item amount for the sales tax? And then, does the receipt get converted into a bill? I guess I don't really understand the purpose of this feature. Is there detailed documentation on how to work with Receipts?
    SuitedConnector 1 view 1 comment Most recent by JulianP February 26, 2021 7:37PM
  • KJLKJL
    Good evening all! I have entered a previous years expenses through Accounting>Transactions>Add Expense. Once the expense was entered (Operating Expenses), I clicked for it to include HST. I did the exact same thing for Income, just under 'add income'. When I go to Reports>Sales Tax>year>update I view the attached photo. Could so…
    KJL 1 view 1 comment Most recent by JulianP February 26, 2021 5:15PM
  • I've been doing a bit of catchup every night and went to Accounting > Transactions and adjusted some transactions for category and tax including invoices issued that I've marked as paid. Each of those paid invoices reverted to unpaid. I don't know why or what to do about it.
    clancularius 81 views 4 comments Most recent by WaveappsUserX February 26, 2021 7:00AM
  • I had to put all my transactions for my business manually for deposits and expenses for 1 month because they did show up in my transactions history. However when I went to my reconcile for my account for that month it shows the deposits as debits and the expenses as credits. So everything is in reverse!!! How do I fix this so that I can finish my…
    MHHairInfinityLLC 1 view 1 comment Most recent by AlexL February 25, 2021 9:39PM
  • I entered the wrong info when I paid taxes and actually overpaid. I submitted 3 amended returns for my quarterly taxes in TX and received a refund. Unfortunately, they did not send me three separate ones, they just sent me a lump sum. How do I enter that (more than likely via journal entries) so that it does not show up as a tax credit and I have…
    TODavid69 1 view 3 comments Most recent by AlexL February 25, 2021 9:38PM
  • My bank account disconnected from wave. This has happened in the past, and has been a big issue. However, for the last week, when I try to reconnect, I get a message that says, "credentials are correct, but there is no account information." What's going on here?
    Shump 31 views 3 comments Most recent by JulianP February 25, 2021 8:27PM
  • I am not sure what the problem is, all accounting software seem to struggle with how to handle donations. They want you to create an invoice to receive a payment, whereas donations are not invoice driven. Donations just show up, no invoice, no services rendered, no products sold, and account software seem to not be to understand this. It is esse…
    VonG 857 views 8 comments Most recent by magicwill February 25, 2021 6:21PM
  • Can anyone please tell me if there is a way to have a detailed project outline above the actual prices and services. I have been adding in the add services section and I call it Project Deliverables then list all the jobs that will get completed also a timeline. Not sure if this is the easiest way to do this, please send any thoughts you may have…
    RandyZach 1 view 2 comments Most recent by RandyZach February 24, 2021 10:10PM
  • We have some products that are being purchased from a vendor for resell on personal credit cards that I need to refund. I'd like to account for the vendor, product, and cost but creating a reimbursement, vendor bill, and customer invoice and payment creates several entries that have to be merged and I'm afraid of messing this up. I noticed that …
    UnitySystems 1 view 1 comment Most recent by AlexL February 23, 2021 4:12PM
  • Is accounting
    Sindy 11 views 1 comment Most recent by AlexL February 23, 2021 2:59PM
  • Hi, how many maximum chart of accounts and number of customers we can add? we can add in wave? secondly how we can add banks of Pakistan ,as i am working from Pakistan currently.
    aliR 11 views 1 comment Most recent by AlexL February 23, 2021 2:50PM
  • I'm having trouble wrapping my head around something. Hoping y'all can help! * I own a coffee shop and my baristas get tips from credit cards. I pay those tips from cash daily * I have a payroll company that pulls payroll taxes out weekly and then pays them for me To make my life realy simple, I'd love to have only a few accounts and sub-account…
    ohio_bryce 21 views 1 comment Most recent by AlexL February 22, 2021 9:34PM
  • I have three feature Requests 1) Accounting -> Chart of Accounts Add capability to hide Archived Accounts 2) Accounting -> Transactions Add capability add/remove columns Add capability to export what is shown 3) Reports -> Account Transactions Capability to Add/Remove columns. Add Customer and Vendor information.
    mlogan 11 views 0 comments Started by mlogan February 22, 2021 8:12PM
  • I need to add 2 types of sales tax for my purchases. One of the types is a tax recoverable and the other is not, otherwise I'd just combine them into one. Can you do this?
    JaimeO 31 views 2 comments Most recent by Genivar February 21, 2021 9:52PM
  • My biz CC is connected to my Wave account and under "Banking" --> "Connected Accounts" it shows my CC account and its balance. However, when I go to "Accounting" --> "Transactions" there are no transactions under my CC account, only transactions showing under my biz checking account. This is the firs…
    Helios 1 view 1 comment Most recent by Helios February 21, 2021 3:37PM
  • Hello, Looking for advice... for a AAA membership on a Company vehicle, would I categorize the expense as a Vehicle maintenance, or as a membership/subscriptions type expense?
    DoingBooks 1 view 1 comment Most recent by Mikeg February 21, 2021 3:28AM
  • I'm trying to import transactions (26 line items) but am prompted that there might be duplicate transactions due to a date overlap. Why doesn't Wave just tell me which line items are possible duplicates instead of being vague about the whole thing and sending me on a quest? Also, the latest current entry in Wave for the account in question is…
    motorambler 31 views 7 comments Most recent by motorambler February 19, 2021 4:35AM
  • I need to find a receipt which is somewhere in the 40+ pages of receipts in my account. I don't know the date of the receipt (this is what I need to find out!) so I need to search by Merchant. How can I do this?
    ThreeByOne 1 view 1 comment Most recent by KiahD February 18, 2021 8:50PM
  • I just setup my business on Wave and the business operates a rental property. I connected my business bank account and imported transactions. I'm categorizing said transactions, but I'm stuck on the mortgage expense. A rental mortgage isn't considered operating income (at least for the purposes of calculating NOI) and I can't seem to find a good c…
    daneb 102 views 1 comment Most recent by KiahD February 18, 2021 8:32PM
  • I'm tracking my business checking, savings and credit card accounts. All business purchases are done on credit card. How do I account for the payment to the card from my checking account? I've accounted for all the transactions on the credit card as expenses and it doesn't seem like paying that card is then an actual additional expense but money i…
    PeacefulMichael 21 views 2 comments Most recent by PeacefulMichael February 18, 2021 4:23PM
  • How do your record a bill payment when you automatically download your bank transactions. If you "pay bill", then you have two payments in your bank - one from the bill payment and another with the downloaded bank transaction. Is there a way to clear the payable with the entry from the bank download? Or do you have to do a bill payme…
    Deb2021 11 views 2 comments Most recent by Deb2021 February 17, 2021 11:15PM