Accounting Technical Support

Discussion List

  • In Florida (and many other locations), not only is there the state sales tax, but there are also other sales taxes (here, they're called "discretionary surtax") added by individual counties or municipalities . For example, the Florida state sales tax is currently 6%, but Volusia County adds another 0.5% and Flagler County adds 1%. Thus…
    CottageOven 62 views 5 comments Most recent by Mikeg March 26, 2020 5:40PM
  • Hi I have a header in my Profit and Loss that has a total showing of one amount but when click on to see what the expenses were, it has a different amount which in turn affects my balance in bank? Why would this be showing two different amounts? The total is wrong in header but right when click on to see amounts
    Champersw 11 views 3 comments Most recent by Barsin March 26, 2020 5:33PM
  • why page loading is too slow?
    NSBMES 1.1K views 11 comments Most recent by Lisie March 26, 2020 12:45PM
  • hi all, would like to ask that does anyone have the problem same with me? when wave balance show same figure with my closing balance, but still show difference in the end???
    Jacy 41 views 3 comments Most recent by Barsin March 25, 2020 5:18PM
  • Hi there! This is a new problem starting today. I added some transactions to my checking account and the balance updated correctly. But adding transactions to my credit card, the balance is not changing. I am not doing anything different from the past, this is just a problem I'm having today. I manually enter all my transactions. Anyone else exp…
    FivePointsThreads 31 views 2 comments Most recent by Barsin March 24, 2020 8:55PM
  • Newbie questions (just moved from QBO) - 1st question - I manually imported my income and expenses from Paypal via csv into Transactions on Wave. I'm categorizing everything, but my question is how do I accept the transactions so that they get moved into my Chart of Accounts? (In QBO, I had to check off the item(s) and then click Apply so they g…
    Lola 11 views 3 comments Most recent by JessG March 24, 2020 6:42PM
  • Hi, I have 2 checking accounts set up, business and personal. I want Jan. 1st of this year to be my starting date. How can I set this up? My accounts keep running back through the years and are included in my reports. Thanks
    robb0709 21 views 1 comment Most recent by NicoletteB March 24, 2020 6:31PM
  • Please remind me how to input the Credit Card statements to include categories & sales tax. its already shown on transactions as 1 entry on bank statement as paid to CC, but need to breakdown CC entries.. Thank you very much. D
    Grams_2015_ 22 views 1 comment Most recent by NicoletteB March 24, 2020 6:22PM
  • I was wondering if there is any way to make the upcoming expenses to show on the Dashboard? For example, I need to pay my current outstanding on Credit Card on 5th on every month. I want this to be visible in Bills You Owe section. Other such expenses would include monthly rent, phone bill.
    NiranjanD 1 view 1 comment Most recent by Barsin March 24, 2020 5:05PM
  • I made an error in debiting a payment to an incorrect account (Loan Account). I corrected the account in Transactions (from loan account to bank account). But now the account balances for the loan account and bank account are incorrect. I thought it would be fixed by clearing cache, but it didn't. Here's a screenshot: https://nimb.ws/4Lx6qb. The a…
    jomoso 11 views 2 comments Most recent by Barsin March 23, 2020 2:31PM
  • I have a negative Cash on Hand Balance on my balance sheet and when I click on it to view the account and look at transactions to find where it comes from there is nothing. I have even exported all my transactions and could not find anything in there. How do I get rid of this Ghost negative balance?
    SJoubert 11 views 2 comments Most recent by SJoubert March 21, 2020 1:13PM
  • We have had a few pieces of equipment get stolen off of our landscaping trailer, I'm not sure how to go about accounting for this. Also, we have a couple pieces of equipment that have been sold after purchasing, how do we account for the sale of such pieces?
    SouthlandOutdoor 771 views 22 comments Most recent by Mikeg March 20, 2020 8:27PM
  • Up until recently I was automatically importing my credit card transactions from EZcard. Something happened and now I'm accessing my card transaction info directly through my primary bank. Unfortunately, my credit card is showing up in the Cash and Bank section, and not the credit card section. Anyone else have a similar situation. I figured …
    CaliberExchange 31 views 1 comment Most recent by ConnorM March 20, 2020 5:07PM
  • RJKRJK
    After balancing my bank statement numerous times from all transactions from 2017 to 2020 and having the exact numbers from the bank line items matching Wave line items, the balance on the bank compared to Wave is incorrect. I print screened both bank and Wave line items and every number on both accounts matches perfectly but the balance between th…
    RJK 121 views 3 comments Most recent by ConnorM March 20, 2020 4:13PM
  • Odd issue that I've already submitted a ticket on. For the past few months it seems that all debits in my business checking account show up as credits to the account and all the deposits show up as debits. It's very strange that both the automatic import from my bank and the payments from invoice sourced from Wave show this issue. Specific exampl…
    kirstyn 1K views 7 comments Most recent by toothpix March 20, 2020 3:27PM
  • Hi I'm not sure that I am in the right place. I am trying to find out if you can manually enter receipts.
    DonnaP 51 views 10 comments Most recent by EmmaP March 19, 2020 5:37PM
  • wave team , need some tech support here . i think there is a issue with this report - account transactions (general ledger) report . 15 days back when i exported a report the "description" column gave a good amount of data ( the customer name - invoice number -item ) . this was a very useful feature . in fact this was one reason why i d…
    madhuri 1.4K views 14 comments Most recent by SeeJaneB March 19, 2020 12:31AM
  • I have worked out how to combine expenses and refunds of expenses such as bank fees, so that you only have one total - you make an account in the expenses section "Payment Processing Fee", and then you can add things in this account as an expense, and also have refunds of this account as well. Perfect! So my question is, how do I achiev…
    morag 21 views 1 comment Most recent by JordanD March 17, 2020 6:20PM
  • Hello, When first establishing my LLC, I used a company credit card for personal transactions. (Yes, aware this is a bad practice and it has been discontinued.) I carefully tracked the personal and company charges, and paid off the credit card from different accounts...ie I paid the personal portion of charges from a personal checking account, a…
    MKosec 431 views 8 comments Most recent by joyloo124 March 17, 2020 5:23PM
  • This is the first year that my business partner and I take out monthly withdrawals from our business and I track them as Owner/Investment Drawings. I am prepping my taxes and I need to know if those withdrawals are showing up on my profit and loss or general ledger report as I want to ensure it is there OR I don't include it twice in my report to…
    julesthurgood 431 views 3 comments Most recent by Mikeg March 14, 2020 3:22PM
  • I had set up a new account with the same bank to import. When it finished I went to look at transactions, all prior transactions that were previously downloaded & coded/reviewed etc, are now reverted back to what they looked like as they were originally downloaded. I am talking a couple of years worth of stuff. Is there any way to get this bac…
    Candi 11 views 1 comment Most recent by ConnorM March 13, 2020 6:52PM
  • I've noticed that new transactions imported from my banks will sometimes get auto-categorized with an expense account even though I've set it to Archived / Prevent further usage. For example, I recently had a transaction for Frontier Internet, and it categorized it as "Computer - Internet" expense, even though I have had that expense acc…
    Lisanna 21 views 13 comments Most recent by SBenoit March 12, 2020 8:30PM
  • Hi, I'm converting from an old Quickbooks desktop. How do I enter my Balance Sheet?
    cm58 11 views 1 comment Most recent by ConnorM March 12, 2020 6:48PM
  • how to account for gas filling expenses? please advise.
    pt2020 11 views 1 comment Most recent by ConnorM March 12, 2020 5:11PM
  • I have a single .CSV file with transactions containing columns for Date, Description, and Amount. However, it also has Notes and Category columns, which the import wizard does not account for. Is there a way to add those two columns to the import and pair it with Wave's Categories and Notes fields? Wave transactions have those fields so why would …
    Bloo 11 views 1 comment Most recent by ConnorM March 12, 2020 2:49PM
  • LRE_Alex 11 views 2 comments Most recent by ConnorM March 12, 2020 2:40PM
  • CavCav
    Hoping someone can explain how this works in Wave (I am doing the books for our local scouts group, so all assistance is appreciated) 1. All fees come through via Stripe. With no bank feeds, I have to manually upload bank statements and Stripe statement, which is fine. How do I avoid double recording the income? Obviously the bank statement has lu…
    Cav 12 views 1 comment Most recent by ConnorM March 11, 2020 9:14PM
  • Boy, how things can get away from you when you're not on top of it. 2019 was my first year using Wave, and it's a mess. Is there a way I can delete 2019 and start 2020 fresh? Close it out? I don't want to see 2019 transactions when working through 2020. I prefer not to lose my COA, but if I do, then I'll adjust it later. Thanks
    Tish518 11 views 1 comment Most recent by JordanD March 11, 2020 5:18PM
  • Can some one pleas tell me what im doing wrong. I keep adding in journal entries and it saves them, but then it drops them and only keeps certain ones. Im new :)
    Back2ourRoots2_ 1.5K views 9 comments Most recent by JordanD March 11, 2020 5:11PM
  • Hi there, I have to manually import my bank statements due to the country I'm working from. I don't have a lot of transactions, yet the upload time is definitely more than 'a few minutes'. Any ideas? I'm uploading an .OFX file. thanks, Melanie, Loud and Clear
    NZLoudandClear 11 views 1 comment Most recent by ConnorM March 11, 2020 2:42PM