Accounting Technical Support

Discussion List

  • Under the Sales Tax Report, I have noticed that all the invoices that the company has issued are under Purchases Subject to Tax isn't it supposed to go to Sales Subject to Tax or maybe I just don't know how this Sales Tax Report works? Thank you for your kind replies Admins.
    FD Assistant3 221 views 1 comment Most recent by Alexia February 20, 2018 6:30PM
  • I just recently added the Wave Receipts app to my android phone. When I went to log in as an existing customer, instead of "sign in" at the bottom on the log-in details it said "reset password." Can you help please? Cheers, Brynn
    brynna 31 views 1 comment Most recent by Alexia February 20, 2018 4:43PM
  • Just curious as I have not been able to find any info about this one. I am an accountant and if I wanted to set up some of my clients on to Wave, and then transfer the ownership to them once all set up, is that possible? I would then remain only as a collaborator.
    Bryce 151 views 8 comments Most recent by Bryce February 20, 2018 10:28AM
  • hi we need vendor statement is it possible???
    refitanimalcare 151 views 1 comment Most recent by UHRP3 February 19, 2018 10:37AM
  • Hi, I have accounts in several currencies and my business currency is UAH. The problem I am having is that all accounts (not matter the currency) are displayed in UAH. So, I made several transactions from UAH to USD account, let's say total 10k USD. When I want to transfer those 10k to another USD account, weave shows me that some money is left o…
    lumaks 81 views 0 comments Most recent by lumaks February 16, 2018 12:05PM
  • How do I add an alternative email address to always be copied in on the emailed invoice and NOT my email address so the customers email and another cc email besides my email
    Ursula 11 views 1 comment Most recent by Alexia February 14, 2018 7:39PM
  • Hello! Ive been running my freelance practice for 4 years or so and used Wave for my basic accounting needs, and was registered as NAME X (as sef-employed, with a business name). Ive officially registered and incorporated the company in April 2017 bearing the same NAME X, but I carried on using the same business on Wave app... Now I want to do ev…
    naylag 201 views 1 comment Most recent by Alexia February 14, 2018 3:00PM
  • Hi My company is in USA. I just created my account with Wave while I am at the moment travelling in Switzerland. The currency showed up as CHF. How can we change it to USD?
    Baader 451 views 1 comment Most recent by Alexia February 13, 2018 9:49PM
  • My name is Batong. What could be the cause of the above-mentioned issue?
    Batong 11 views 1 comment Most recent by Alexia February 13, 2018 9:35PM
  • Hi, My company is incorporated in Switzerland but we work mostly across the border and all expense receipts are in €. However, when scanned into Wave, all receipts turn up with their amount in CHF (Swiss Francs). Is there a way to change the "default" currency for scanned receipts? I have already set my business currency to € and I do …
    rogiervdheide 131 views 1 comment Most recent by Alexia February 13, 2018 9:32PM
  • I have marked transactions as verified but when I reload the page the transactions do not show as verified.
    marinaem 31 views 1 comment Most recent by Alexia February 13, 2018 8:18PM
  • I'm looking at moving from Quicken to Wave and am wondering if it easily allows limiting business transactions to Schedule C categories for easier tax time use? Thanks
    gardenstreet 762 views 1 comment Most recent by Alexia February 13, 2018 6:58PM
  • TKOTKO
    My new client is in farming, she only has paper bank statements and paper everything, invoices, gas bill. Obviously, no online banking. How do I even start importing the data?
    TKO 41 views 2 comments Most recent by Alexia February 13, 2018 6:41PM
  • I share my saving account between two businesses. (photography and renting out a property) For the property business I created bills in Wave that I want to pay. I paid the actual amount from my savings bank account which is connected to my photography business. I selected the transaction(bank synced) and moved it to my 'property business account' …
    Rusticus du Preez 11 views 2 comments Most recent by Rusticus du Preez February 13, 2018 5:04PM
  • I am renting out a property and have created monthly invoices to the lessor for the rent amount. There are other ( variable) costs like electricity that they are responsible for too, however I have to pay those bill and then pass on the cost to the lessor. What is the best way to do the accounting for that in wave? My first stab at a solution is …
    Rusticus du Preez 201 views 1 comment Most recent by Alexia February 12, 2018 8:44PM
  • I want to buy assets and prepay purchases but Wave doesn't seem to allow direct purchases into balance sheet accounts? It isn't good practise to use a journal entry.
    RitaAbogaa 171 views 1 comment Most recent by Alexia February 12, 2018 7:02PM
  • I need to archive my business and it needs to hold payroll this is the message " Before you can archive this business, you must take the following actions. Put the Payroll service associated with this business on hold When you’re finished, reload this page to continue archiving this business. " How can I do this
    anas 141 views 1 comment Most recent by James_Hudson February 12, 2018 6:18PM
  • I have a small relative new home based bakery. I do everything by one credit card, no business checking account yet. Here's the problem, when I make a payment to that credit card for money owing, it shows up as income. So if I have $1000 in sales and have made $1000 in credit card debt payments, it shows I have $2000 in income. I've tried to a…
    kelli1b 2.3K views 1 comment Most recent by James_Hudson February 12, 2018 6:09PM
  • Hello, Is there any way to make prices VAT inclusive? Thanks.
    nimonogi 361 views 1 comment Most recent by Alexia February 12, 2018 5:25PM
  • I love the idea and how the bank recon is performed. Very intuitive. However I am having issues, when placing the date and amount for the bank statement, it will load one day forward. ie. If I put a date 31 May 2017, it will load as 30 May 2017. Because my bank chargers and items are on the 31 May 2017, last day of the month, my bank account show…
    CFO_Hire 121 views 9 comments Most recent by majohnboy February 12, 2018 10:05AM
  • Is there a way to put into transactions money billed but not paid?
    JulieJoanes 31 views 1 comment Most recent by Alexia February 8, 2018 3:00PM
  • Hi all, Sorry I am a bit noob in accounting. Just want to know the appropriate way to keep account records if cash transfers to bank and vice versa. What I did at the moment is use income/expense in a specific category but just change the Account type. Thanks for helping me out.
    Ikhwan Burhanuddin 31 views 3 comments Most recent by OMB February 6, 2018 7:30PM
  • how do I include clients and products that I have created on the transactions?
    mherzog 21 views 1 comment Most recent by Alexia February 6, 2018 3:45PM
  • We just re-branded our company and consequently have changed our email domain name. How do I get this to reflect this in the emails and connected accounts. Both are thru G Suite and we still have the alias of the previous domain.
    Anand Panangipally 21 views 1 comment Most recent by Alexia February 6, 2018 2:08PM
  • Can we record advance payment instead of a final invoice? Reason being, advance payment should not attract any tax until final invoice is raised and should not be recorded as 'sales'. Similarly advance payment to vendor should not have any tax.
    EcoBlockLimited 2K views 1 comment Most recent by UHRP3 February 5, 2018 9:46AM
  • How can I print the monthly account in PDF as it currently print the whole webpage
    dan zeng 51 views 2 comments Most recent by Lindaa February 4, 2018 1:52AM
  • The list of available reports does not contain the Cash Flow report or statement and I need to produce one for my annual financial statements in Australia. The screenshot below shows all the reports I have available.
    Peter Rudin-Burgess 291 views 5 comments Most recent by Daniel_Nanton_CR February 3, 2018 4:36AM
  • Hi All, totally new to Wave and trying to set everything up.This is for a kids sporting club. I am not accounting savvy (yet). I am totally lost around Paypal and fees. This is what I have done so far, so hope I am on the right track. I started off with the Cash on hand account (our savings and operating account). The other accounts are Petty Cash…
    Peter59 471 views 1 comment Most recent by Sophia February 2, 2018 7:34PM
  • Hello, I'm sure this is answered elsewhere but I don't have the terminology to search it! I'm having a problem with invoices appearing unpaid, even after they have actually been paid, because the payment is short due to international transfer fees… EG —I've create an invoice for £1000 —The client pays but only £910 comes into my account because…
    Skillbard 51 views 1 comment Most recent by Sophia February 2, 2018 6:44PM
  • Some clients retain a % of tax from the total payment, and I have that retention as pending payments, how can I remove it without saying it's a payment.
    solusync 91 views 1 comment Most recent by James_Hudson February 2, 2018 5:13PM