Accounting Technical Support
Discussion List
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Maybe this has been asked before, but I don't find a clear answer, and I'm new at this, however, I want to understand properly. I have a home-based business and I want to record a portion of the home utilities as business expenses, such as internet, electricity, etc. How do I input that into Wave? Step by step. I've read that I should create a bi…
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I'm doing projects in Indonesia and we are dealing with 9 and 10 digit amounts in IDR. Wave doesn't seem to handle large numbers well, as RECEIPTS uploaded and verified are not carried over to the TRANSACTIONS, but instead completely disappear. The only workaround is to keep the amount at "zero" and the account on "undeposited funds…
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Every time I run a reconciliation report for specific month It always transactions for one day less. For example If I am to run a reconciliation report for the month of 30/11/2017 It always show a balance until 29/11/2017 hence the difference with wave balance. Has anyone encountered something like me.
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This discussion was created from comments split from: Guidance on how to delete an old account in assets(Cash&Bank).
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Hello Support. I am having difficuly reconciling a transaction, as you can see here: All the other items reconciled perfectly easily. Can you suggest what I can do to move past this obstacle, please? Thank you!
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In settings, I'm unable to click on "this tax is recoverable", so on the sales tax report, it's showing nothing. However, in all my expense transactions, I'm able to click on "HST" and it shows how much HST has been paid against this transaction. How can I fix this?
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Hey guys - Accounting rookie here. I am curious to know how I would record income from a client where it technically isn't a 'sale'. For example, if I pay for a print item for a client and then they pay me back for it, how do I record it to where it doesn't show as income? I'm SURE this is basic accounting principle, but I don't think my search …
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Hi, Is there a way in Transaction that I can categorize an entry as tax? Basically, the bank statement I link to it segregates the bank charges from associated vat. For example, a bank charge of AED 200 will show on the next line an amount of AED 10 as it's VAT (recoverable tax). What I usually do is I create a monthly bill and pay it. This way i…
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I’m trying to upload bank statement for the 1st time and not sure if your system is recognizing the csv file correctly. Under CSV Step#2: Confirm that the column we've selected contains deposit and withdrawal amounts you made to this account. If a different column is highlighted. Highlighted column is actually neither; it is the Balance column. …
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Hello pros Hope you all doing good Actually i am a return user i had created business before 3 years and now i am back to wave i face problem with my old business that i am not able to delete all the old transaction , so i archive this old file and create new business , but now i am facing a problem that i am not able to import some purchase tr…
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We experience issues to record the settlement of our bills. The drop-down box at the right side of each line item (list of bills recorded) doesn't work. Clicking on the box results in a small, white and empty box popping up underneath the drop-down box (instead of an option to make the bill as paid). We tried different browsers, Chrome, Windows E…
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I have a single owner LLC (USA), and I pay taxes from my personal accounts since it's treated like a sole proprietorship and that gets filed on the personal income return. Also, I file joint returns with my wife, so everything just gets paid from the same account. I have a couple questions: * How should I categorize the quarterly estimates (tax p…
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I'm a single member LLC (handyman) and I'm trying to figure out the best way to handle warranty work. From general reading I'm thinking that in the Chart of Accounts I create items for warranty labor and materials (whatever as needed), then create an invoice for a customer called "2018 warranty" say (and the actual customer info can go o…
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Hello, Is there anyway to change the abbreviation of Pataca (currency of Macau, where I operate) from P to MOP on the invoices? P just looks like a mistake. Imagine using D instead of USD. Simply put, I looks dodgy. Everywhere in Macau we use MOP. Simply, P does not exist. I don't want to come off as arrogant but if I, as a user, am unable to ch…
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My state doesn’t require paying sales tax if not collected. I noticed my sales and use tax report includes amounts of sales tax even if the invoice remain unpaid. Also, there are invoices that are partial paid in one month and balance on following month. Is there a way to only show the report based on actual collected collected tax on that month?
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hello cannot login into waveapp i have tried via google and direct login but no luck. after reading the article attached i have fund my business id (5998988), so the question is how do i retrieve my log in details. thank you https://support.waveapps.com/hc/en-us/articles/115005841423
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Hi, I see that in the Personal section there are no reports for Balance and General Ledger. Would it be possible to have these accessible in Personal, too ?
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Hi, I have requested for data extract several time yesterday and till today i have yet to receive the link to download it in my email. Just wondering if i have missed out any settings or any requirement to get the data extract. Thank you in advance for the help.
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Which should I use and why? What's the difference between them?
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Hi! My name is Agustin, and I'm a member of a Spanish Junior Enterprise Association that would like to start using your services to manage all of our finances. I'm writing you because I have quite a few questions I'd love to have an answer to before we get started setting up everything. Is through this email the way to get the info I need? If not…
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Moving one transaction from Personal to a Business: * selected category "Rental Income" Observed * in Transactions, it is shown with the correct category (Rental Income) * In Account transactions - Rental Income - the transaction is shown * In Account transactions - Owner Investments/Drawing - the moved transaction is incorrectly show…
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Hi there I want to turn off the decimals for amounts in wave accounting as the closing balance of my company and my accounts are not matching can any one help me with this
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Is there any way to change the layout of the Invoice Templates? Can the logo be on the right hand side of the template not the left as it is set to now?
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I bought books to learn, and I would like to put it under expense. However, I'm not sure which is the right category. Please help, thanks. I tried searching for "Help" and google but didn't find the answer.
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I am trying to go into a bill to apply a payment. I click on the drop down to try to get to "record payment", but my drop down menu is blank!
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Hi, I am not a new user of wave. Connected bank account for 3 days everything fine. This morning it on dashboard show that transaction has occurred but in the list of transactions there is nothing.
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I am not getting a verification email for my account and my email address is correct.
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I wonder if anyone else has a problem with creating a new BILL... when I use Accounts Receivable as the expense category, then it refuses to create the Bill. It works fine with other expense categories but not with Account Receivable. My bill is for goods that I want to re-sell... I am sure that category would be accounts receivable.. perhaps I …
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Because I am self-employed rather than an incorporated business I tend to pay my credit card with my personal bank account that is not connected to WaveApps. The credit card is a personal one but only used for business transactions. When I pay my credit card, the transaction shows in my 'transactions' as a positive, although it is not income. Due…
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I started an account for my community's non-profit citizen association. How do I transfer ownership of the account to the person who will be taking over for me? Thanks
