API & Integrations Technical Support
Discussion List
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Hi all, until now my Zap is working and record a new sale when a new charge is happening via stripe But it records the full amount of sales like 50,00 witch is correct but we have also the stripe fees witch they are around 1.28 so i tried to edit my Zap and found somewhere that have a mention for that as transaction accounting fees so i found the…
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Hi team, I am trying to connect my custom web app to to wave account and the following issues has surfaced. This only happens if there is at least one business under the account where the account is an ADMIN but NOT the OWNER of the business. This is a problematic issue and an admin should be able to connect and interact with the system. I hav…
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Hello, Recently in the last month or so wave has slowed down quite a bit while using it. I finally figured out why today. Ublock in my firefox browser is up to 365k blocked sites and climbing! I've whitelisted accounting.waveapps.com and in spite of this it is still happening drop my an email at doctor.undo@gmail.com if you need more info. Oc…
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I've set up a zap to import transactions for paid purchases through shopify. I'm having issues with the payment processing fee field. I can't seem to figure out the appropriate field to have the processing fee show up correctly in transactions. Any help would be greatly appreciated
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Hi, We would like to utilise the API integration from our website registration page once the applicant is approved. We do already have an account with Wave and have created many invoices including the recurring ones. I would like to know whether it is possible to create a recurring invoice via API using the existing invoice template which has a…
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I an trying to pull data for like :- how much income i am making from a customer , profit and loss statement and balance sheet. Is there any API present for the same ???
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Hi there, TL;DR: I want new payments in Wave to trigger a Zapier automation that records the payment in a my invoicing software (Estimate Rocket). I'm a painting contractor and I use Estimate Rocket (ER) to generate my estimates. I also use ER to generate my invoices/work orders/change orders/receipts. It works great and I love it. I'm now tryin…
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Hi there, I'm trying to connect my Paypal account to Wave but I had no success so far. Every time I try, the integration process completes successfully; but then Wave says that the integration has problems and I need to re-authorize; which I do but then it happens all over again. Somebody have had any problems with this?
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The last transaction that came through my Etsy integration was on August 9 and when I go to the "integrations" page, Etsy isn't listed there anymore. Did Wave remove it?
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How can I search entities in business (products for example by date range? If I use only before OR after it works but when they combined API returns nothing Here is example of that query: query { business(id: "xxxxxxxxxx") { id products(page:1, pageSize:100 sort:CREATED_AT_DESC, modifiedAtAfter:"2019-09-01T21:54:25.975Z&q…
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When I make a request to Create an Invoice for my Production site of WAVE, I receive the response: Error: [{'extensions': {'id': 'e18628f7-777f-4231-9597-1cbe6d3199d9', 'code': 'UNAUTHENTICATED'}, 'message': 'Action not authorized.', 'locations': [{'line': 1, 'column': 41}], 'path': ['invoiceCreate']}] However, I am using the Full Access Token t…
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Hi I am trying to retrieve balances for the chart of accounts. I am using the following query however I cant seem to get the amount. query($businessId: ID!, $page: Int!, $pageSize: Int!) { business(id: $businessId) { id accounts(page: $page, pageSize: $pageSize, types: [INCOME]) { pageInfo { currentPage totalPages…
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So in zapier, I have created a zap that imports all of my stripe transactions into a money in transit account (for a different online store not my wave invoices). The zap has the option to select the field for merchant account fees, and parses the data properly. For some reason the transaction created in the wave side of things does not use this …
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This discussion was created from comments split from: How to Move Your Data Between Wave Accounts or From Another Accounting System.
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Hi, I noticed that the Invoice uploader uploads the date one day earlier than what was specified on the spreadsheet. e.g. Upload spreadsheet contain 6/9/2020 but Invoice created has 6/8/2020 as the date. This doesn't matter much in the middle of the month (at least for me, i know others who will care), but this creates a problem is your date is 6…
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First of all, let me thank Wave for the connect option, it is an excellent Add-on feature to have integrated with google sheets, I have a question, can I program the add-on to run automatically and export the invoices data, maybe through a call from a script? This is in order to populate the financial reports that I have created which help with da…
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Hello Support, https://api.waveapps.com/businesses/0e0e67dc-d2d3-4a4f-9d3e-261fd89c2ad4/customers/ Currently we are using above Payload Url to create a customer by webhook in magento2 https://www.mageplaza.com/faqs/how-to-integrate-waveapps-with-Magento-2.html Can you please let me know where we find payload URL information to create customer…
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Hi I installed Waveconnect Google sheets addon as per instructions. Gave permission and connected it. I can download invoices ok. After doing prepare sheets, I tried the upload invoice feature using google sheets with required columns for just one invoice with the required data. After validating it goes green (no errors). But in step 3, once you …
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How often does PayPal refresh, I have tried the suggestion to change the date and force a refresh, but this still does not get all the transactions, seems to be a day behind. How is it meant to work, is meant to get all transactions up to date, is meant to get them every hour day? Thanks
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Hi Is it possible to raise a credit note in the API, I cant seem to find an endpoint. Is it just a case of raising a negative invoice. Thanks
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Please, how do I resolve this using 'Wave Connect Add - On'. I find no field within Wave Products & Services that is name 'Product Name' only 'Item'. Step 2: Validate Data WARNING: 1 row contains one or more ERRORS and will not load. See Column G for details. Validate Again or Continue Regards
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I have a corporate customer that uses Fifth Third Bank. They informed me that when they tried to pay an invoice via ACH, the UI only allows for personal account login. They informed me that Fifth Third bank corporate customers use express.53.com. Just wanted to log this in case there is 1) a way to get to the corporate ACH payment that they misse…
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Hello, When I am trying to upload Bank transactions through google sheet (Wave connect), the date is getting uploaded incorrectly. E.g. actual transaction date is 02nd September, 2019 but once uploaded, it shows 01st Sep, 2019. This is happening with all the subsequent. (it shows actual date less one day). Kindly guide.
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Hello there! I'm facing an issue with zapier when sending a payment to wave, it doesn't happen all the time so I'm unsure of which would be the problem.! I'm attaching an image of the error in case it helps, I've also contacted zapier support but they haven't find the cause of the issue so far, so I'd like to request some help while troubleshooti…
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This discussion was created from comments split from: API - Roadmap.
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Google Sheets (slow/not working) Data storage error (line 542, file "Caching", project "Wave ConnectHi, The google sheets integration is today very slow / not working at all. When i tried to sign in to my wave account (in google sheets) I got this message: Data storage error (line 542, file "Caching", project "Wave Connect") I tried to create balance sheet and PL reports, sometimes i am able to get the wave panel, and sele…
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We are building a directors dashboard and I would like to list the last days worth of transactions for our different accounts. Is this possible with GraphQL? It would appear that it's not possible in the documentation.
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My PSA software has a zapier integration and I've successfully set it up to create an invoice in Wave anytime I create an invoice in my PSA. However, when someone pays my invoice in the PSA, I don't see anyway to record a payment in Wave. Am I missing something or is there no record payment trigger currently? Is this something that could be progra…
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Hello, Kind of a simple problem :smile:, I'm trying to get using the API the recorded payment date for a given invoice. Do you now how I can do it ? I don't see a useful endpoint to do that reading the reference API schema. I thought about getting a all transactions/payments using the API but I was not able to find an endpoint ... Thanks for you…
