Accounting Technical Support
Discussion List
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When opening my Wave account, I decided to input one year of activity. So, I have been inputting the bank statement and reconciling it. However, the reconciliation date default to today and one of the times from the March 2019 Statement, I neglected to change the default date from Jan 2020 to March 2019. Now, it's only allowing me to reconcile for…
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Hello all. I am looking for insights on how to measure my margin by customer, specifically "cost to serve." I have a customer who we're helping draft documents for, but they're constantly canceling the job or making changes after we've printed (literally) hundreds of pages. Since we're doing it internally and not through a vendor with…
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Hi all, I invoice and receive payment through my CRM tool, but do bookkeeping in Wave. All of my PayPal transactions show in Wave, but it doesn't show how much I collected in taxes. How can I show what I need to pay in sales tax without adding it to each individual transaction? Any way to record a lump sum?
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I do not see a provision for attaching expense source documents, in the expense ledger
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Hello, I purchased a computer for business use on a personal credit card because my Amex business credit card took forever to arrive. Now, I'd like to make payments from my business account towards the debt on my personal credit card. Amex doesn't allow balance transfers, so I can't move the debt to my business credit card. I have the computer set…
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How can i export invoice wise customer wise product wise details report in excel or csv? It was available in last year but now only accounting report is exporting. Can anyone help me ?
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Since Jan 30, images (in the app) disappear after processing. Sometimes the thumbnail is ok on the list view, but upon opening it, i see “image not available.” However when posted to wave online, the receipt is actually there. Also, notes typed in on the app never seem to make it online after posting.
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Hello! I had a query - I purchased google hosting for my business for 3 months using my personal debit card. I have invoices from Google which I uploaded in receipts. How do I account for this as paid by personal debit card?
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My apologies if this has been answered before. I searched, but could not find a discussion on this. To manage payments made on a website through credit cards, I have added a payment gateway (account) as a Cash & Bank account. I now: * Record a payment against an invoice as paid by credit card into the payment gateway account * Pass an entry …
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Hello, when I add income under accounting, I wished to split the deposit so that I can keep track "Loss on foreign exchange" under one transaction, but I realized everytime I split the deposit the "Loss on foreign exchange" is not available for me to select but only "Gain on foreign exchange", so I have to add another…
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Hello is there a wave to upload PDF's/JPEGs into Wave for a "job" or "invoice" we need it to show we did work for liability purposes.
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I've created a journal entry four different times, and it still seems incorrect (or unbelievable). I have an asset that initially cost $33,702.00 to purchase. We've taken full depreciation of the $33,702.00. It is bound to an existing outstanding loan with a payoff of $27,231.56 The asset was sold/traded for $34,600.00. The loan was immediate…
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Hi, I having difficulty understanding why I'm seeing the figures that I'm seeing in the Sales Tax Report. When I run the report, I expect the Sales Subject to Tax figure to be equal to income for the same period in the P&L report. However, I found it to be higher. I'm failing to understand how this can be the case. I do have some refunds for…
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Fairly new Wave user here. Everything was fine and correct until I linked by bank account. Now the income is doubling, it would be nice if true, but it's not the case. I had a similar issue with doubling the cost of goods, when I paid for items with a credit card, then paid the credit card at the end of the month. ( I now just show bills as pai…
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Hey ! A real newbie here with a real nebiw question ! How do i record a g.s.t. sales tax refund from government so my balance on my sales tax report goes back to 0 for the selected period ? ex: 4th quarter i collected 429.80$ but on my purchases i paid 539.52$ governement sent me a refund of 109.72$ . tks !
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The Income section of the Profit and Loss Statement is showing zero. Only the expenses section shows figures. Kindly help look into it as soon as possible. Thank you.
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I transfer money from my business account (connected to wave apps) to my personal account (not connected) via e-transfer. This shows up in my transactions as uncategorized. When I try to choose a category, there isn't a "Dividend" option or anything close to that. What's the recommended category to use for these transactions?
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I have been using the Quick Books Desktop for the past years, which has proven quite expensive. I want to make a transfer of my data onto the Wave Software. Is it possible and how can this be done?
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I created list of vendors I am working with. When creating expenses under accounting, how can I link this expense with the vendor name from the pre-defined vendors?
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Hi all, first off thanks to Wave and the development team for building this platform and making it so users like me can have this for free, with such a minimal amount of trading I do it's nice not to have to pay for this very useful service. First off, I am a UK user Second I have never done ANY accounting so my knowledge is beyond low! I have …
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Everywhere Ive read it says it's a short term. Why in Wave is shown under long term liability?
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I am a Professional Accountant and have used Oracle R12, Microsoft Dynamics GP, QuickBooks in addition to few other apps. I recently started using Wave for my new employer and found it good so far. I tried around a dozen web apps before using deciding to use Wave; Wave is a quite decent app but yes, there are few necessary features missing like vo…
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I need to create an entry for a client where we provided support and materials as a courtesy and won't be billing them for the time/materials, but do need to record these as an expense for the business. How/where? All I can find is "reimbursable expense" and this is a non-reimbursable.. :)
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i run my business on cash basis and do not want to account for foreign exchange loss or gains. How can i turn this off or delete those transactions from my P&L
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Hello, My journal entries keep freezing and the message is "there was an error saving" Sometimes I try multiple times and it finally works but other day no luck. Any idea what this is about?
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I'm wondering which accounting category to use when I import goods which are components that go into a product that I then assemble and sell in my own country? I was thinking of just recording them under 'Freight and shipping costs', which would then be in the 'cost of goods sold' category for me, but not sure if this makes sense? A little backgr…
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Today a customer called to say that she is getting overdue notices yet she paid the statement balance. When I looked at her account, she had paid the statement balance, and it was applied to ONE invoice instead of 2 invoices. That gave her a credit balance on one invoice and an overdue balance on the other. When the customer pays a statement balan…
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As an ecommerce company we sell on several platforms that handle sales differently. For instance amazon handles all the transactions and deposits the end result into our bank account twice monthly. One the other hand shopify uses both stripe and paypal to manage payments. Stripe has a daily deposit but paypal holds the money till I transfer it. W…
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Hello, I am not very well versed in accounting, However I was able to manage my accounting needs through opensource software. Recently I came to kno about wave and I liked its interface. I am currently shifting my account from my old software to wave. I have received salary amount INR 50,000 from my employer whoes breakup is like: Base Salary: I…
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I have a recurring invoice that my client paid via credit card. The payment is reflected in the payments tab. When I click on invoice, the invoice has a red highlight with over due. How can I fix this? The payment was made over 10 days ago.
