Accounting Technical Support

Discussion List

  • Sorry if I've missed this but I've been through each of the reports and none of them seem to feature just what I need. I'm after a report that shows the income & outgoings in date order with the categorisation I have given to each transaction. Basically I want to download the 'Transactions' page as it is for a given time period. Can anyone t…
    Photoclare 11 views 1 comment Most recent by CallieP June 29, 2020 6:40PM
  • Hello Everyone! I would like to know how I can categorized federal tax withholding from my bank checking account interest income. The reason is after doing reconciliation of my bank checking account, I noticed that it is unbalanced by $0.40. The reason is I haven't appropriately accounted for the federal tax withholding. Instead, I entered the g…
    Thuc 21 views 0 comments Started by Thuc June 29, 2020 5:49PM
  • Hi My Balance Sheet is clearly not balancing. I have deleted a journal entry however that number is still reflecting in the Assets but not the liability. When I go into the Asset account the journal is not there which is good but when I look in the balance sheet it is there. I don't have many entries and its not complicated but there looks to b…
    Gavin100 11 views 1 comment Most recent by AlexL June 29, 2020 5:16PM
  • Hello, I really like the Expenses Breakdown graphic, really visual! The Australia financial year is from 01/07 to 30/06 each year, so it means that I can't have an overview from the last 6 months expenses. Would it be possible to add an option Last Year or Last 12/24 months for Expenses Breakdown ? Thank you Fanny
    SoFreo 301 views 5 comments Most recent by DDBR June 28, 2020 6:48PM
  • I am new to Wave, so setting everything up now. I am entering all transactions from 2019 onward, so Jan. 1, 2019 is where my accounting in Wave will begin. I received a loan in 2017 for 25,000€ for farm machinery and have been making monthly payments. I paid the loan off early, in 2020. There was a fee of 300€ charged for paying the loan off earl…
    Ginja 31 views 3 comments Most recent by Mikeg June 26, 2020 3:43PM
  • Hello! I was wondering if I could import my Quicken file to use as a continuous register rather than starting anew as a Wave client?
    Walter Gruninger 1.3K views 11 comments Most recent by MOO June 26, 2020 5:14AM
  • I have emailed three different times to obtain support, and no one has responded. Clients are paying invoices, but Wave is holding my deposits. I am trying to reach someone to rectify this situation. Is there a phone number for customer support?
    amy_weber 11 views 1 comment Most recent by Barsin June 25, 2020 9:34PM
  • I have a Reserve for Taxes set up. I understand that's a liability I also need to set up a Pre-Paid Taxes account, which I understand would be an asset. Logically, it seems to me I need to move some money from the Reserve for Taxes over to the Pre-Paid Taxes. But unless I'm misunderstanding something, I'd need to debit the Reserve (thus reducing …
    KJIsaacson 11 views 1 comment Most recent by Barsin June 25, 2020 8:06PM
  • I want to delete a transaction, but the system isn't letting me. I can't change any information about it either (tried changing the date, the amount, etc). It's throwing my reconciliation off by $6.10. If I delete it, my problem will be solved, but can't do anything with it. It's in the "Merchant Account Fees" category as a withdrawal fr…
    CPost 971 views 5 comments Most recent by JessG June 25, 2020 5:54PM
  • We need to print our transaction for the documentation purpose, however I could not see any option or report to meet that need. Is there any option to do this?
    nirzal 21 views 3 comments Most recent by NicoletteB June 25, 2020 5:39PM
  • I am a self employed consultant I am using a Fidelity IRA account for my retirement savings. How do I set that account properly up and how do I book contributions to that account properly? I originally set it up as a "long Term Asset" account but it does not appear on the list of accounts to record a transfer
    Fritzmar 123 views 1 comment Most recent by Barsin June 25, 2020 4:33PM
  • Ok, so I'm slowly working my way through how to do things here but even with extensive research I'm having a difficult time wrapping my head around the how I record my drawings and personal payments. When we started the business most of the payments (phone bill, etc) were set up with my personal bank account, and have not all been changed over to…
    AmyJay 491 views 11 comments Most recent by Barsin June 24, 2020 9:38PM
  • FloFlo
    Hi! I've just entered an opening balance transaction journal and all the liabilities are now showing under assets when I run a year end balance report, even though they are all credits? Help received with thanks Flo
    Flo 11 views 1 comment Most recent by Barsin June 24, 2020 8:12PM
  • I know (I think) thatvif I record a loan receivable, I debit a loan account and credit cash. But what if, when I need to record the loan, the cash was loaned out some time ago. I wouldn't credit cash, because I'm not reducing the cash I have. What would I credit? Thanks!
    KJIsaacson 21 views 1 comment Most recent by Barsin June 24, 2020 6:26PM
  • I just want to make sure i'm understanding this correctly I'm paying back a shareholder loan from a business bank account. In journal transaction would I Debit to shareholder loan Credit to bank account. Showing that I took money out of the bank account to pay the shareholder loan? Thanks!
    RubyM55 111 views 0 comments Started by RubyM55 June 24, 2020 4:26PM
  • When I select Reports -> Account Balances -> then click on Accounts Receivables to see A/R details, I get an error that on;y says "An error has occurred" Other than that everything seems to be working fine. Please help
    JCTR3 11 views 1 comment Most recent by Barsin June 24, 2020 3:15PM
  • This discussion was created from comments split from: Updated Deadline: Accounts That Cannot Be Upgraded.
    System 41 views 4 comments Most recent by Barsin June 23, 2020 7:59PM
  • Dear, We have sold a car which was bought 28k, and for which we took into account 8k of depreciation charges. We sold it for 24k and need to know how to take this disposal into account on wave please.. Many thanks, Rgds.
    hfayaz 1.1K views 5 comments Most recent by AlexL June 23, 2020 4:01PM
  • Hey friends! Does anyone know how I can export reviewed transactions? I know how to export all transactions but I want to only export reviewed transactions.
    AshleyKay 11 views 3 comments Most recent by AlexL June 22, 2020 2:49PM
  • I posted this a few weeks ago, but it didn't show for at least a week, so I reposted, only to find this original has now been published. So, I am removing it as I am not able to delete, and there has been no responses to this post. @Admin - can you please delete this post.
    Philip95 24 views 0 comments Started by Philip95 June 22, 2020 9:18AM
  • We have 3 investment properties managed by a Property Management company, they collect the rent, take off various expenses then send the rest as one deposit to the bank account. Our bank account is linked so we see the final deposited amount but need a way to account for the various expenses which I can do as we have for utilities for each propert…
    Limestone 2.9K views 10 comments Most recent by SelimRealty June 20, 2020 5:40PM
  • I run a marketing co-op. I collect funds from co-op members and spend as follows: 1. I send an invoice for $800 to 10 members (total $8,000) on February 1. 2. I receive payments from all 10 members ($8,000) on February 10. 3. I will spend this $8,000 over the next 3 months on various marketing activities. 4. On a monthly basis, I need to report to…
    WhataGreatDay 11 views 0 comments Started by WhataGreatDay June 19, 2020 7:55AM
  • All I need is an export of all my invoices I've sent to the client. Just a simple CSV that lists the client name, invoice number, date and amount invoiced, and its payment status. Is this not possible? Basically the same thing i get when i choose to list all invoices in the main Sales area.
    FriendlyGeek 501 views 1 comment Most recent by ConnorM June 18, 2020 1:58PM
  • I am paying off a loan I have in Wave Accounting. I have been making monthly principal and interest payments and recording in Wave. Now I am making a final payoff payment. When I enter this payment (principal and interest), my loan balance in wave is a couple dollars instead of zero (due to how interest is calculated). How do I adjust this?
    jloomis 51 views 1 comment Most recent by Mikeg June 17, 2020 2:27AM
  • I'm a newbie to Wave. Not an accountant, but I think I have a basic understanding. Can I record an expense to an existing income account? For example, I received into my bank account a small deposit from another bank account (one of those test deposits for the purpose of linking the two bank accounts). A few days later, that same amount was trans…
    KJIsaacson 11 views 1 comment Most recent by Mikeg June 16, 2020 2:02PM
  • Hi everyone, This may seem a silly question, but I can't find what appears to be a definitive answer. Once I have accounted for all my income and expenses each month and then withheld the appropriate amount for taxes, how do I go about paying myself as far as Wave is concerned? Here is an example: Let's say for one month my total income is £2,…
    Bowjest 51 views 2 comments Most recent by Bowjest June 13, 2020 12:24PM
  • I had a client pay by credit card. They were paying on three invoices for $62.15, $62.15 and $203.39 totaling $327.69. But Wave or my client messed up and applied it all to only one invoice ($62.15) instead. In the end, I had the other two marked unpaid and $265.54 too much on the one marked paid. Since Wave won't allow editing on these, how do I…
    JimH 21 views 1 comment Most recent by CallieP June 12, 2020 5:42PM
  • I created a category in the "Other Income" section of my Chart of Accounts. I applied credit card cash rewards to my bill which reduced what I owed that month. When I run the Cash Flow report, this transaction isn't reflected. It seems the only transactions that are showing up for this particular report for this category are the trans…
    JonH 11 views 2 comments Most recent by JonH June 11, 2020 10:54PM
  • I've read much about book vs tax depreciation and some how I am still left confused. My understanding that Wave can only be used for one type of depreciation book or tax. My tax software and a spreadsheet keeps track tax depreciation so I am looking to use Wave for book depreciation. Are there best practices to follow when depreciating assets? …
    farmermarker 11 views 3 comments Most recent by CallieP June 11, 2020 8:47PM
  • I just started using Wave, and while it looks good on the tin, I feel like I have to jimmy-rig everything to make it work the way I need for my business. I have almost only clients from outside my country of work (South Korea). This almost always involves a transfer fee, so I am trying to find a good way of recording that in Wave. It's been a whi…
    Jivre 21 views 3 comments Most recent by CallieP June 11, 2020 7:24PM