Accounting Technical Support

Discussion List

  • I have Owner's private expenses classified as business Opex. I want to reclassify that entire 'Chart of Acct' to 'Owners Equity' now. please help
    AZ_Finserv 41 views 1 comment Most recent by Barsin September 14, 2020 8:06PM
  • I'm trying to upload journal transactions into Wave and have not been able to find out how to do it. I've read through the forums and nothing. I'm not trying to do anything fancy. Just one journal transaction (not a simple deposit or withdrawal) with some debits and credits in it like the following: Debit Bank Account Credit Realized Gains/Los…
    n0stress4me 61 views 6 comments Most recent by n0stress4me September 14, 2020 7:20PM
  • Hi I've sent out a statement to a customer directly from Wave. Previously the customer could just see his statement by clicking the link in the email - today the link directs to a Wave login page and wants him to login.. Please advise if this is an error, as I can't expect my clients to create Wave logins to see their statements... tks
    racer Closed 11 views 5 comments Most recent by AlexL September 14, 2020 6:47PM
  • Please help...I seem to have a few expenses that are stuck in the "Transfer Clearing" account. When I open them up, they are sitting in the correct category. I tried all the methods in this chat ie deleting & re-entering, toggle reviewed OFF/ON Any other ideas would be appreciated as I am at my wits end. The transactions are not sit…
    Vangoh 271 views 18 comments Most recent by Jano September 14, 2020 3:28PM
  • Help me understand. Im an S-Corp. I know the fundamentals: cash accounting is recongized when cash changes hands, and accrual when the service is conducted. Can or does cash accounting still use double-entry accounting? How much different is this? Can you give an example scenario of using cash accouting with double entry accounting?
    dontworryaboutit 11 views 1 comment Most recent by Mikeg September 13, 2020 3:51PM
  • As far as I can tell, the search at the top of the Transactions page only searches descriptions. There have been times when I knew the transaction amount and wanted to search for all transactions for the same amount. Is that not supported? Happy to add a feature request post, if so.
    Just_Lurking 1.3K views 56 comments Most recent by Mussysiede September 12, 2020 6:14AM
  • Help! How do I list an asset in wave?
    parastudios 11 views 5 comments Most recent by AlexL September 11, 2020 8:20PM
  • How is everyone handling the double counting of income when recording invoice payments in Wave, while also seeing the same income as with my bank deposits. i.e. - record payment payment in Wave, connect to bank account see same income as a deposit (either bank deposit or or deposit from our credit card processor).
    DanV 11 views 1 comment Most recent by AlexL September 11, 2020 8:18PM
  • I e-mailed Wave support but never got a response so I thought I'd try asking here. I'm trying to figure out how to do the journal transaction in Wave to correctly account for my situation. I have an LLC in the US which I run from home. I have a portion of my house allocated as my home office so on my taxes, I'm able to right off that percentage…
    n0stress4me 82 views 2 comments Most recent by n0stress4me September 11, 2020 7:28PM
  • How can I easily find(detect) duplicate bank transactions in Wave? To be clear, I am looking for a way to FIND(detect) them easily. Actually fixing the duplicates is easy thanks to the Wave article 'How to resolve duplicate transactions'.
    Rusticus du Preez 31 views 1 comment Most recent by AlexL September 11, 2020 7:26PM
  • How do you recommend I handle down payments and draws against. I invoiced my customer for the initial $2,500 down payment. Each month they want to track how much the project is at in cost. Do I create a monthly invoice that shows the amount of down payment remaining as a credit and then line items of work done in the month that charges against …
    FrankD 11 views 1 comment Most recent by AlexL September 11, 2020 3:47PM
  • Greetings I'm based in Ireland and using sales tax to do my VAT calculations. I'm noticing that the sales tax is calculated from when the invoice is written/sent not when it's paid. Is there anyway to change it to calculate from when the invoice is paid. Basically I send a tax return every 2 months and sometimes the invoice hasn't been paid …
    D_noname 1 view 1 comment Most recent by Barsin September 9, 2020 2:35PM
  • If I pay my liability insurance with personal funds and upload the receipt. How do I record that as a journal transaction? The receipts page does not give that option or am I doing this wrong?
    lesaew 11 views 3 comments Most recent by CallieP September 8, 2020 7:51PM
  • Hi! I initially started using Wave way back in 2013 (!), and set up stuff kind of haphazardly, since I wasn't really making any money in my business. In the past year or so, I am finally earning some income (yay!) and realizing that my Wave things may not be set up quite right. The Fearless Guide is sort of helpful--but it (and the other guide I …
    Jonell 492 views 2 comments Most recent by AlexL September 4, 2020 5:43PM
  • Suddenly I found that a large number of entry is lost in WaveApps. Is there any temporary issue regarding data loss?
    Azim 61 views 3 comments Most recent by AlexL September 4, 2020 2:12PM
  • In some instances, I purchase assets, for example, a computer. I have a receipt which I then scan and upload, interestingly, Wave only gives me an option to select only expenses when a computer is an asset which I would like to record as such. I am aware of the option of creating a bill but the challenge is that bill creation does not give the opt…
    Asili 11 views 3 comments Most recent by Asili September 3, 2020 11:04AM
  • More Journal entry: Expense transaction: Debit Asset account, withdrawal, Credit -Category: Payroll Wages and Salaries; Debit Category Payroll Wages and Salaries and Credit Employee. Is the Employee set up as an Expense Account or as an Income account? Next step , you want to debit payroll tax from this employee (do this manually as an accountin…
    RajN 31 views 1 comment Most recent by AlexL September 2, 2020 6:27PM
  • I made the mistake of making one entry which I archived before I fully understood what I was doing. I could start over but I have created some new accounts which I would have to re-enter. Option 1 preferred - get rid of that one entry which is archived. Option 2 - start over and I will re-enter my new chart of accounts. How do I go about doing …
    RajN 1 view 2 comments Most recent by CallieP September 1, 2020 7:56PM
  • Hi, We use Wave very infrequently and only for invoicing (not for receiving payments). We have been trying to move our data and it's really a hassle. Is Wave offering any paid transfer to the new system? We only have 3 days to do this.
    LostinWave 1 view 1 comment Most recent by CallieP September 1, 2020 6:11PM
  • Just wondering if the new version will have a raw data report where we can export all our transactions, with their identifying information (account/categories..etc)?
    Lorenzo 31 views 7 comments Most recent by Lorenzo September 1, 2020 6:17AM
  • When i resell some of my online services I have an online account that automatically purchases some services on my behalf. To allow this to happen i have to add credit to the account for some types of purchases. Other purchases that are made are directly billed to my account. I'm a UK based sole trader and use simple cash based accounting. What…
    JKCWS 1 view 2 comments Most recent by AlexL August 31, 2020 4:03PM
  • Hello, I exported accounting transactions through the settings tab. I changed the category of a large number of transactions in MS excel. Can I import this modified file back to Wave? If it's not possible, is there a way to change the category of a large number of transactions in Wave? Thanks
    Solowing 11 views 1 comment Most recent by Mikeg August 31, 2020 10:59AM
  • Hi I created a new company on wave and would like to import the export data but it does not allow it, where do I go to import the export data - the accounting data. I went to accounting and transactions and import as bank statement but it's not allowing. Where do you go to import the export (backup data - CSV) as per wave. Thanks in advance
    MRWave2000_ 11 views 3 comments Most recent by Barsin August 28, 2020 7:40PM
  • I'm trying to upload journal transactions into Wave and have not been able to find out how to do it. I've read through the forums and nothing. I'm not trying to do anything fancy. Just one journal transaction (not a simple deposit or withdrawal) with some debits and credits in it like the following: Debit Bank Account Credit Realized Gains/Losse…
    n0stress4me 11 views 1 comment Most recent by Barsin August 27, 2020 4:08PM
  • My transactions balance for my checking account is over the reconciled balance by $80.63. I have checked and reconciled the account and it is still show a over balance of $80.63. The current bank balance is correct in the dashboard. I need help in correcting this.
    CaliBev 11 views 2 comments Most recent by Barsin August 27, 2020 3:14PM
  • Not sure why, but today I no longer see the option to mark deposits as "Payment received for an invoice in Wave" -- the option simply isn't there anymore. I received 2 bank deposits -- one for the exact invoice amount & the other a partial payment but I only see these options: Why is this happening all of a sudden?
    motorambler 131 views 8 comments Most recent by AlexL August 24, 2020 8:58PM
  • My Sales Tax Report shows what I owe on my monthly sales tax liability. How do i show i paid my sales tax now. There is no expense line item for sales tax. I just want to be able to see my tax liability less what i paid.
    Songahm 871 views 8 comments Most recent by Barsin August 24, 2020 8:50PM
  • Hello, I just opened a bank account and connected it to wave. The bank required a minimum deposit of 100 dollars. Should this be recorded in wave as a owner investment transaction or should this be the starting balance?
    lesaew 11 views 1 comment Most recent by Barsin August 24, 2020 8:45PM
  • Hi, On my Profit and Loss statement it shows that there is an income of X amount, but when I click on that line item to show what transactions make up that amount there are no transactions visible. The item is just no where and i cant see what is causing this and it is effecting my profit and loss. Please kindly assist. Thank you
    JTostee 31 views 6 comments Most recent by Barsin August 24, 2020 8:38PM
  • I do not want the contact details showing on my invoice billing address! Can I hade them??
    John_Bridge 1 view 1 comment Most recent by Barsin August 24, 2020 6:55PM