Accounting Technical Support

Discussion List

  • I received a bunch of refunds from Amex and now my Amex transactions are running a negative total. The original Amex expense is now refunded and shows as a debit, but the balance is a running negative. This is throwing off my balance sheet and p&l. Any ideas what I'm doing wrong or how to fix?
    posusa 71 views 1 comment Most recent by JamieD July 22, 2019 1:36PM
  • In the UK as self-employed I can claim a flat rate allowance for use of an office at home and the rate depends on the number of hours I claim for. Presumably I can do this just as with mileage, I can set up a Use of Office expense account and put the appropriate debit amount in, and then credit Owners Equity by the same amount. Is this correct? Th…
    AndyK 71 views 1 comment Most recent by Mikeg July 22, 2019 1:34PM
  • Is there a report to see how many of a particular item I've sold on all invoices for a particular time period? For example, I send an invoice with a line that says "labour" and the quantity is 8. I would like to know the total quantity of labour from April to June. Thanks
    Plumingo_plumber 11 views 1 comment Most recent by AlexL July 19, 2019 9:40PM
  • Does Wave have an option to import data that was manually done on excel. If yes does it auto recognize the data and puts everything in place on Wave cloud? I can only see the export option. How do I import all my excel entries to wave, or do I have to restart everything from scratch?
    Louis 111 views 7 comments Most recent by ChelseaK July 19, 2019 5:58PM
  • Hi, I accidentally paid for a personal expense via our business PayPal account which is linked to the business bank account in Wave. This of course is not a problem because I simply categorised it as Personal Expense or Withdrawal. Unfortunately part of the order had to be returned and I received a refund for that part of the order. That refund i…
    AndyK 52 views 4 comments Most recent by AndyK July 19, 2019 5:17PM
  • Hi All, May I ask how to make transaction select include sales tax automatically, when reconcile expenses, please? I am in New Zealand, govt charges 15% good and services tax on everything. It is similar VAT tax. Right now, I need to select each transaction manually, then system will correct transaction split tax component. I have already setup …
    LeoLiu 201 views 2 comments Most recent by AlexL July 18, 2019 3:50PM
  • Hi Please can you provide detailed instructions on how we now should move transactions between businesses (not personal) i.e so we can manage one bank account over multiple businesses. The only suggestions that I can see so far is we have to upload (manually as you can only link one bank account to each business) statements and then delete all the…
    Clarkey 41 views 2 comments Most recent by ChelseaK July 17, 2019 9:19PM
  • Wave creates an initial chart of accounts based on the type of business you choose when you start. I'm assuming there is a much larger list of predefined accounts that Wave chooses from. Is the complete list of predefined accounts published somewhere? Or even better, when I create new accounts in my own chart of accounts, can I choose from the lis…
    mattatcd 121 views 2 comments Most recent by ChelseaK July 17, 2019 8:12PM
  • SriSri
    I have deposited some amount into business checking account in emergency. And now I have taken same amount back to my personal account. Both transactions showing now as "Uncategorized Income" and "Uncategorized Expense". How manage category them in transactions?
    Sri 321 views 1 comment Most recent by ChelseaK July 17, 2019 7:09PM
  • This discussion was created from comments split from: What is a payment account?.
    System 701 views 2 comments Most recent by AlexL July 17, 2019 4:55PM
  • This discussion was created from comments split from: Connect your bank account to Wave.
    System 21 views 2 comments Most recent by ChelseaK July 15, 2019 6:56PM
  • Hello there i hope to get the help from the support of the community or wave accounting team. I have 4 vendor that i take my supply from therefore they will be giving me their invoice some time i pay them on cash and sometime is on terms. However I like to know should i record it invoice from them as receipts or bill ? I will like to record eac…
    NicholasFresherd 31 views 1 comment Most recent by Hot_Glass July 15, 2019 9:14AM
  • Hi. We have entered GST payable on purchases . However, when I look at the Sales & Purchases Tax Report, Purchases Subject to GST comes up as $0. How do I link these figures
    IVDH 2.1K views 3 comments Most recent by Hot_Glass July 15, 2019 9:08AM
  • Hi all, I had rebranded my business and instead of changing the name in my existing Account, I accidentally created a new log in and kept going for a while now. I don't want to abandon my new Account as I had it set up perfectly. Does anyone how I can transfer all my previous Invoice records and Expenses including receipt capture to my new login, …
    Passio 21 views 2 comments Most recent by Passio July 14, 2019 3:57AM
  • This discussion was created from comments split from: Community fundamentals.
    System 132 views 2 comments Most recent by ZoeC July 12, 2019 6:16PM
  • Hello, I have been using QuickBooks Online for the past four years and have all my customers (about 500) there. How can I import all my customers from QB Online to Wave?
    ChiefGeek 381 views 4 comments Most recent by Myron July 12, 2019 3:23PM
  • Starbucks is a miscellaneous category, really!!?? Come on, it should be restaurants, coffee and bars! :/
    GodAtum 11 views 5 comments Most recent by JordanD July 11, 2019 7:25PM
  • Hello all, I am trying to associate customers to different bills once they are paid, but the bills are in a different currency than my standard one. When I go into the Transactions page and try to edit to add the customer, it says that they transaction must be edited in the Bills section since it is a different currency. All I am trying to do is …
    LShann 11 views 1 comment Most recent by Myron July 10, 2019 3:23PM
  • If I purchase a single asset from a company I have a single transaction and I can add it to the category Asset Account/Hardware - however if I create a Bill from a monthly credit card and have 5 items in this category I am unable to connect these items to this category. Instead I am only offered the option of adding it to an Expense Account, which…
    jchambers12 11 views 2 comments Most recent by SFWaver2016 July 10, 2019 5:48AM
  • Hi all, I have been recording my expenses in wave apps using cash on hand before I made any deposits into a bank account. So, I have been running a negative balance for a few months. I have recently made a deposit into a bank account and would like to withdraw money from the business account back to my personal account covering the expenses I ha…
    billtlee 131 views 7 comments Most recent by JordanD July 9, 2019 9:08PM
  • Please verify my account I downloaded the documents
    RayettaStevens 141 views 1 comment Most recent by ZoeC July 8, 2019 8:06PM
  • How can I print the transaction screen. Now I cant move transactions between Businesses I need to add them all manually. The easiest way is to print the list and then work from there. I tried printing through safari but it only prints the first first transactions then cuts off.
    Clarkey 11 views 3 comments Most recent by Myron July 8, 2019 5:34PM
  • Hi, First, let me say that we do not have our WAVE integrated with PayPal. We sell some of our products through Big Cartel, and customers pay with PayPal. We then transfer the amount to our business bank account. I noticed that on May 7th, two of the amounts ended up in our list of transactions twice. (I checked our actual business bank account a…
    itzann 21 views 1 comment Most recent by ZoeC July 8, 2019 5:21PM
  • Hi, I wonder what's the best way to handle receipt that has been paid with multiple payment method? For example, when I purchase something, I paid the supplier with credit card and gift card on one invoice. How about a receipt that has multiple category items?
    Morayfield 181 views 7 comments Most recent by JamieD July 5, 2019 6:27PM
  • I have created a Paypal account in my Chart of Accounts and by mistake the currency was set to EURO instead of USD. Actually the Paypal account is in USD. I have created 2 sales invoices in USD which I was paid for and added the income in my Paypal account. Now I want to change this account from EURO to USD but the system does not allow me. How c…
    harrisandrea 31 views 2 comments Most recent by harrisandrea July 5, 2019 6:22PM
  • In the Netherlands, I am able to claim back as a tax deduction, for example, only 80% of the cost of business meals. If I want the transaction to go through my business bank account and not my personal account, how do I enter this into WAVE. Please note that this is not the VAT but the actual cost of the meal. There are other example such as fl…
    memdin 31 views 2 comments Most recent by JamieD July 4, 2019 10:02PM
  • Hi, I used Xero for a few years and want to move to Wave and I'm just a bit confused about something. So in Xero I created an invoice/bill. Then when it comes to reconciling a transaction from my bank account I could assign it to the invoice either part or full to clear the invoice from money owed. In wave I've created a bill but when it comes to…
    swish 11 views 1 comment Most recent by JamieD July 4, 2019 8:06PM
  • Hello, I do not have a bank account setup associated with this account. I accidentally left "Online Payments" on and received payments. How can I reverse those charges? I use this particular Wave account for balance reminders only. Their payment is intended to be paid to another entity NOT to me. HELP! PLEASE!
    PatC 71 views 1 comment Most recent by JamieD July 4, 2019 4:49PM
  • Help! I end up with two identical transactions which obviously I don't need. If I delete it then the original one becomes uncategorised.
    JoCain 61 views 1 comment Most recent by JamieD July 3, 2019 4:14PM
  • My bank recon shows a different balance on a particular date than it shows on the report. Anyone else had this problem?
    LittleFish 561 views 16 comments Most recent by JamieD July 3, 2019 3:42PM