Accounting Technical Support

Discussion List

  • Hi there Can anyone help me how I can pull a Trial Balance report from 1 March 2019 to 18 August 2019, for examples. Wave does not seem to give the option of a starting and finishing date?
    Kirsey 21 views 2 comments Most recent by Kirsey August 26, 2019 7:20PM
  • I have an account (Cash on Hand BZD) and has the correct ending balance and the correct dates. The balance sheet does not fetch this balance when updated.
    alexieleon 1 view 2 comments Most recent by alexieleon August 26, 2019 5:17PM
  • Hi Guys, About to do my gst return for June/July in NZ. I'm sure I 'reconciled april and May but doesn't show I have now, which means I don't have a starting balance for June. What may I have done wrong and can I just put in the June starting balance and if so how?? Cheers, Phil
    philm326 1 view 3 comments Most recent by AmandaK August 25, 2019 7:04PM
  • A former employee had signed us up for Wave last year, and has recently left the company :/ I am now trying to get my bearings with the system as it isn't the most user friendly compared to others I have used in the past. I need to print out an expense report with all my receipts, and I'm not finding anything. There aren't any Help subjects eith…
    CIwanenko 11 views 1 comment Most recent by AmandaK August 25, 2019 6:00PM
  • I have a starting balance entered back in 2014 which I believe was accurate, and the system has been maintained since, and used for tax filings in the previous years. My current accountant needs a balance sheet for Dec 31 2018. When I run this report, I do not get an accurate 'snapshot' of the state of the accounts at that time. Half the numbers i…
    SRW87 41 views 3 comments Most recent by troympapa August 23, 2019 8:12PM
  • Hi, How would I account for these transaction that are in my PayPal, When I import into wave they show as below. I received a auction payment, then customer opened resolution then it got resolved. **PayPal Transaction Activity ** 31st Jul 2019 Payment from C***** ***** Details £17.13 GBP 3 Aug 2019 Temporary Hold Details -£17.13 GBP 7 Aug 2…
    snappyfish 211 views 3 comments Most recent by ZoeC August 23, 2019 6:30PM
  • The sort by description in 'Transactions' has disappeared? This made it significantly quicker to review items; as I could sort by description and bulk categorise the similar items into a category. Is there an alternative way to sort by description? New wave looks pretty but in the most part feels slower to do essential tasks.
    RichA 11 views 2 comments Most recent by RichA August 22, 2019 8:22PM
  • I'm very new to Wave and just issued my first refund using Wave. I have refunded $100 out of $250 back to a student. Their invoice originally said 0.00 due after they paid the 250. Now after the $100 refund it says $100 is due. I'm confused...
    marpie76 1.7K views 11 comments Most recent by ChelseaK August 22, 2019 7:18PM
  • It may seem an age away but if you're not planning on filing your 2019 tax return via HMRC's online service or through third party tax return software you've only got until 31 October to get your return in to HMRC - miss that date and you'll either have no choice but to file digitally OR pay a fine for filing late on paper. We process all our cli…
    MerlinAccounts_UK 51 views 0 comments Started by MerlinAccounts_UK August 22, 2019 11:45AM
  • Hi, I have a friend who is a teacher and has started her own Montessori Homeschool Business and my question is, is Class Materials classed as Cost of Goods sold?
    Sharlene 41 views 2 comments Most recent by Sharlene August 21, 2019 11:00PM
  • I tried to get my products on the inventory and through the invoicing. Used the article by Katie..... maybe I am dumb , but I can't get this right....anybody please assist.....
    Corneel 111 views 1 comment Most recent by ChelseaK August 20, 2019 6:12PM
  • This discussion was created from comments split from: Changes to Bank Connections in the UK & EU.
    System 1 view 3 comments Most recent by Davenir August 20, 2019 9:00AM
  • This discussion was created from comments split from: Refunds on an invoice.
    System 2.3K views 7 comments Most recent by ChelseaK August 19, 2019 5:52PM
  • Hello, Super new to Wave so excuse my question if you have already answered it somewhere :) I am in Canada but most of my clients are in the US and pay me in USD (on my USD bank account). Is there a way for Wave to automatically convert USD to CAD? I usually do it myself with daily currency chart but it's a bit of a hassle! I have also added al…
    puda 311 views 2 comments Most recent by puda August 18, 2019 6:07PM
  • I'm trying to edit my credit card reconciliation date. It shows that the end date is June 30th, but the actual statement date is June 6th to July 5th. After doing some searching online, I changed the time zone on my computer (I saw that this was fixed but figured I'd try anyway), I have created an owner's equity start date of June 6 and have don…
    daisyinthemud 71 views 3 comments Most recent by AlexL August 16, 2019 7:48PM
  • I'm starting this process. First question: "Enter the ending balance up to August 31, 2018 as it appears on your statement for credit card account." How can I locate this on the statement? My statement date is in middle of month, not end of month.
    ChSyk 31 views 1 comment Most recent by Barsin August 16, 2019 6:52PM
  • Wondering if you are able to search expense transactions by the customer it's assigned to. If not, what is the point of being able to assign expenses to customers? Would love some way to track this.
    Prodigyautofab 11 views 1 comment Most recent by AlexL August 15, 2019 7:49PM
  • Has anyone else experienced the VAT 100 report calculating YTD totals instead of quarterly totals? Am I missing something really obvious or was I meant to do something I haven't done? I'm at a total loss so any help is greatly appreciated. I've contacted support but am concerned so wondered if anyone here has had the same problem. Obviously the …
    Kitty 61 views 7 comments Most recent by Kitty August 15, 2019 5:13PM
  • Hello All I have a question that is no doubt simple but is eluding me. I'm looking to separate my collected tax amounts (GST Australia) from my main Assets balance and to zero my liabilities column related to the Tax collected, once payment is made to the Government. So basically I want to be able to see my Main Business Account (Asset) balance an…
    MattyLinz 41 views 1 comment Most recent by Barsin August 14, 2019 5:59PM
  • Hi anybody using wave in the UK? Which reports do I need to submit with my return please and where do I find them Thanks in advance
    Finn 1 view 2 comments Most recent by MerlinAccounts_UK August 13, 2019 4:24PM
  • To allow our UK users to comply with MTD requirements, Wave introduced a VAT100 report in Spring of 2019 that allows Wave users to file using compliant bridging software. Wave will not continue building further technology to support MTD in the UK beyond 2020. This means Wave will not comply with MTD requirements for income tax filing (slated for …
    Katie_Wave 711 views 13 comments Most recent by Barsin August 12, 2019 6:38PM
  • I hold 2 multi-currency accounts (USD and SGD) and whenever I transfer funds from USD to SGD, Wave will automatically recognise a forex loss/gain depending on their link to xe.com (my business currency is SGD). In fact there shouldn't be any since this will be a same day transfer. Not to mention whenever I try to reverse the forex loss/gain, it wi…
    HarryT 121 views 1 comment Most recent by AlexL August 12, 2019 4:22PM
  • A family member helped me pay off a business loan. Now the business needs to pay her off. Because she paid off our business loan with a check made out directly to that lender, this payoff transaction will not show up as a bank transaction on our business account. So, I don't think it would be good business practice to keep using the existing lia…
    CultureGap 31 views 3 comments Most recent by Mikeg August 11, 2019 11:37PM
  • So, I have scoured and have chatted with help, but have not gotten a full answer on how to set all up properly. I just purchased a single tenant commercial property. Here is breakdown: $750 - Purchase Price $10 - Purchase Deposit (came from personal checking) $161.40 - Personal Deposit to LLC Bank Account $600 - Loan $150 - Down Payment on Purc…
    riskaverse 371 views 8 comments Most recent by Mikeg August 9, 2019 2:15PM
  • Hi! I set up my business in Wave, and I like the interface a lot. However, my state (WA) is unusual in that it levies a "Business & Occupation" tax on all business income (i.e. a tax on gross receipts). My LLC reports quarterly, and all of my invoices are subject to the same 1.5% flat tax. I want to set up Wave to keep track of t…
    SurrendertoCanada 241 views 1 comment Most recent by Mikeg August 9, 2019 12:09PM
  • Logged in today after a couple weeks and all my transactions are gone! Has anyone encountered this? I sent a email to support but no response so far. I do not have any filters on, and just to be sure I clicked clear all filters.
    Alvin_Tan 1 view 1 comment Most recent by Myron August 8, 2019 9:37PM
  • Just started using Wave and love the platform. Apologies in advance for the basic question and if it's already been answered previously. I've recently made a purchase on my personal VISA for some office supplies (my personal account is not linked in Wave, only my business account). I then transferred money from my business to my personal VISA to…
    MironD123 171 views 15 comments Most recent by craftygirl August 8, 2019 9:23PM
  • Hi, We have a paypal account that people use to pay membership fees. Then we import the transactions from Paypal. But I can find no way to create an invoice to send to the payees. Is there anyway to do this? Can I create an invoice and show that it was paid by a certain transaction?
    mikebou 51 views 3 comments Most recent by MerlinAccounts_UK August 7, 2019 5:24PM
  • Hello all, I need assistance regarding my petty cash starting balance. Right now it seems like the system is automatically registering a negative balance as my starting balance for the petty cash account (Cash at hand) without a corresponding debit entry in another account. How can I get rid of this?
    Boyi 81 views 2 comments Most recent by Boyi August 7, 2019 7:26AM
  • I have connected my bank to wave and it suppose to recognizes when a specific amount is transferred from "Payments By Wave" account to "Bank" as a WITHDRAWAL and it creates a another transaction to "Bank" account from "Payments By Wave" as DEPOSIT - which is all good. The problem is when I see a REFUND, the…
    ephraim 31 views 4 comments Most recent by ahwern August 6, 2019 5:25PM