Accounting Technical Support

Discussion List

  • Hi all. New to Wave. My fiscal year is the same as the UK tax year, so started adding my accounts for this year to WAVE and using it for invoicing. How do I add the allowable expenses for a UK sole trader so they do not count towards my taxable income at year end? I am not VAT registered as my turnover doesn't make this necessary. Sorry if this is…
    VicPicMark 41 views 2 comments Most recent by VicPicMark June 1, 2019 2:51PM
  • Hello Everyone, I am new to waveapps. I found it excellent so far but there is this question i need to ask about receipt and Bills. When email receipt for a bill to wave, it shows up in the wave account and i am able to assign that receipt to the expense category it belong. My question is, do i still need to create that expense as a bill in the Bi…
    tosino48 41 views 6 comments Most recent by mjglso May 30, 2019 11:54PM
  • Can multiple email addresses be used as Primary? the reason is that different Directors can email receipts via email to Wave. Please clarify. thanks,
    Srinivas 21 views 3 comments Most recent by Samd May 30, 2019 8:08PM
  • Apologies in advance if this is not the right place to post this question. I've added a starting balance in my bank account. However, what do I select in the 'Choose a category' dropdown menu?
    Mike_85 681 views 9 comments Most recent by Mikeg May 29, 2019 2:57PM
  • im in the process of reconciliation, and i have one physical business account, but theres 2 on wave apps and i need to reconcile both? also do created transfers cause imbalances in the books??
    DukeOfSwan 1 view 1 comment Most recent by Charlotte May 24, 2019 7:43PM
  • It would be great to have a help-page article detailing how to enter a one-off annual expense and then spread it through the year. This is the process in Quickbooks Maybe something similar to the article, How do I handle depreciation and amortization? but hopefully without using journal entries. Maybe it's possible with an initial bill & pay…
    philip456 11 views 2 comments Most recent by Samd May 24, 2019 5:27PM
  • How do I record cash that has been deposited to my bank account?
    Nads 261 views 1 comment Most recent by JamieD May 24, 2019 4:40PM
  • OMBOMB
    Can someone please tell me where I should be allocating my cash (withdrawals) in the "transactions" tab in wave. If I take monies out of the bank in cash, how should that be categorized when I spend that cash on expenses. Also, when I run reports how to show either income or expenses from that cash. Gosh, I hope that makes sense. Tha…
    OMB 91 views 3 comments Most recent by Samd May 24, 2019 4:21PM
  • If you have to pay up front the cost, for example a studio rental, then the client reimburses you. How is that handled in wave? If I do a photoshoot in a studio that I rent, in the past I had the client pay directly, now all the studios are forcing paying up front or a substantial deposit when booking. So now I am paying 100% then adding that cos…
    Marbles 141 views 1 comment Most recent by Samd May 24, 2019 3:34PM
  • Hello. I'm new at this so hope i'm making sense. I have a service business and we're about 2 years old. We charge our 50 or so customers a monthly fee but ask them to prepay either for the year or for half the year. Of course most do half the year as we don't apply any financing for that mode. I understand that I should be creating some kind…
    Rpmerritt57 511 views 5 comments Most recent by Mikeg May 24, 2019 12:11PM
  • Hi, In the Receipts mobile app we can upload the receipt, enter some details and 'Save' these before we 'Post to Accounting'. This is helpful, because sometimes I only want to input some of the data and complete it later after I have double-checked some other details. However, in the Desktop app there is no 'Save' option, we have to immediately '…
    Lidia 21 views 5 comments Most recent by mjglso May 24, 2019 3:18AM
  • I've been adding in expenses manually in transactions but I've also added (and paid) for bills. I've noticed that any bill payment I have made has not been added to my list of expenses... Why? My expenses are WAY off since I make a lot of bill payments.
    melissaboufounos 561 views 10 comments Most recent by Barsin May 23, 2019 10:35PM
  • I am a freelance music educator who works from home 2 days a week. I pay for my mortgage, bills, utilities, phone & internet through my personal bank account but I want to apportion a percentage to the business. e.g My total phone bill is £30 but I want to record £5 of it as business use. Do I upload the PDF of the bill for £30, paid out of m…
    Tom_Howell 131 views 1 comment Most recent by ZoeC May 23, 2019 4:12PM
  • IGCIGC
    When I run the cashflow report, it contains a number of entries that do not exist in the Transactions, how do I fix this? For a more detailed explanation, whenever I refresh the bank connection, all income comes in with a default category, and I then go through and change. However on one day, May 7th, three transactions appear to have been duplica…
    IGC 31 views 1 comment Most recent by ZoeC May 23, 2019 3:34PM
  • I'm having difficulty deleting some receipts from my list, I go to the drop down arrow at the side of the receipt but it won't drop down for long and if it does and I click delete it throws up the receipt underneath it.
    Valetsolutions 1 view 3 comments Most recent by ZoeC May 22, 2019 8:26PM
  • Hi there I am no accountant and just need some guidance to make sure I am doing my transactions correctly. I have stripe as payment method in my wave, BUT I also have stripe for my website. My website is not integrated with my wave. So when I receive my money from stripe into my bank account it is a mix between the two platforms. How do I account …
    Berdine 11 views 2 comments Most recent by Samd May 22, 2019 7:56PM
  • I have deleted the bills for (Insurance- property) because it was entered in by mistake.. however, the bill is still stuck in my Cash flow. How do remove it? it is no longer reflecting in my income and expense statement
    Oscar 11 views 1 comment Most recent by Samd May 21, 2019 9:37PM
  • So I run a small business with a partner and we have just starting using Wave. We run an LLC so our income is pass through and so we periodically distribute earnings from our Business bank account linked in Wave to our personal bank accounts (not setup in Wave). I am a little confused on how to properly record all of this. For example, there is a…
    Ltkenbo 4.1K views 3 comments Most recent by Samd May 21, 2019 5:20PM
  • We sell products on behalf of our clients and retain the funds untill the end of each month when we make a direct bank transfer to their bank accounts. This money is not our income, we simply hold it on their behalf. How do I code this income in our chart of accounts?
    Lovejoy 22 views 1 comment Most recent by Mikeg May 20, 2019 11:35AM
  • Hi Is there an issues at the moment with CSV importing of bank statements? We tried linking our ASB Bank (in NZ) and it created duplicates all over the place and almost forced us to jump ship, but I managed to find and remove them all and remove the bank link. Now, we're unable to upload CSV bank statements which had been working alright the last…
    icecorp 301 views 27 comments Most recent by ZoeC May 17, 2019 4:21PM
  • How do I change the expense account that wave uses for automatic coding of transactions when using a bank connection, so that it can automatically code to another expense account.
    LindaI 11 views 1 comment Most recent by JordanD May 17, 2019 3:29PM
  • Newbie - Can't find Accounting Transaction category for a Vehicle loan
    jaylevan 21 views 1 comment Most recent by Mikeg May 16, 2019 1:35AM
  • Obviously, I am no accountant, but for some reason, the amount listed in Wave is a few hundred dollars less than the actual amount in my checking account. I cannot for the life of me figure out why this is... how do I go about fixing this discrepancy? Do I need to hire an accountant?
    DharmaRealmBowls 21 views 1 comment Most recent by ZoeC May 15, 2019 8:04PM
  • We frequently have purchases that are made on our behalf which in theory would be reimbursable, but the individual wants to treat it as a donation. It doesn't seem right to treat it as an 'in-kind' donation of goods as we have a receipt for the exact amount of the purchase on our behalf. Ideally, I would like to record it as an expense for the …
    champslegacy 21 views 1 comment Most recent by Samd May 14, 2019 8:44PM
  • How have you categorized a transaction that is going into a tax savings account? None of the account type categorization options seem fitting.
    valeriem 11 views 3 comments Most recent by Mikeg May 14, 2019 3:13PM
  • Im not sure what to do in this situation. I purposely did not add my credit card to my wave account because I wanted to add reciepts and didnt want to worry about duplication. I dont want to have to go through hundreds of reciepts and pair them with the credit card transactions. Too time consuming. When I go to pay my credit card wave counts that …
    BuenoBox 61 views 6 comments Most recent by SpikesBites May 14, 2019 2:01AM
  • The fees are taken out before the sales deposited into my account. How do I make a correct record of sales?
    oldoakpm 181 views 9 comments Most recent by trav2001 May 13, 2019 11:05PM
  • Please help, loving Wave and have figured most of it out for myself, but there is one issue I can't seem to solve... I am based in the UK and often Invoice US clients in dollars. Once I've been paid I would like to "record a payment" to match up the payment with the correct invoice. However the currency conversion is always a few pound…
    Neil 81 views 5 comments Most recent by Neil May 13, 2019 9:03PM
  • I am at a total loss. When entering new income I want to associate a customer with it. But there does not seem to be a field for that. Same thing for expenses. I can't link the expense to a paritcular vendor. that's bad because if i run a customer or vendor report it won't work and i never can see how much i made from each customer. Anyone have …
    AlexandraE 691 views 14 comments Most recent by ZoeC May 13, 2019 3:23PM
  • Hi there, Say the owner has withdrawn $1000 profit, which of the attached screenshots would be correct? Thanks!
    hong 51 views 2 comments Most recent by Mikeg May 10, 2019 7:56PM