Accounting Technical Support

Discussion List

  • How do I change my tax percentage from 6% to 5%?
    Darc 531 views 2 comments Most recent by Barsin June 17, 2019 9:09PM
  • VAT
    Hi i would like to be assisted how do i record my VAt payments to the government because its sowing like i still owe the government
    Angela93 11 views 1 comment Most recent by JamieD June 17, 2019 5:53PM
  • Being trying to upload a couple of expense receipts for days now and it won't sync just tell me to try later what do I do.
    Sunset 11 views 1 comment Most recent by JamieD June 15, 2019 2:39PM
  • After generating my income statement I realized that some services were assigned to incorrect income categories. I've updated the service details to correct the category but it seems to only apply going forward. Is there a way to get the income statement to update to the correct categories?
    alexsacha 31 views 1 comment Most recent by JamieD June 15, 2019 2:05PM
  • Somehow some business receipts were uploaded into the Personal Wave account. Is there an easy to move these to the Business Wave account. Thanks Dianne
    dpegconsults 11 views 1 comment Most recent by JamieD June 15, 2019 1:47PM
  • Hello I’ve been using wave for the last 3 years and managed to handle all my (Sole Trader) requirements until now. So my problem is I’ve just bought a new van for my business with a loan from my bank. I did a lot of searching and found some information on how to enter these into wave. However I can’t seem to get it to work and my head is serious…
    davesecor 331 views 9 comments Most recent by Mikeg June 15, 2019 11:59AM
  • Hello all, after days of trying I give up on how to add personal items such as my van, zero turn mower, chain saws etc. to the handyman service I'm about to start. I have no idea how to enter $50k in items to a business so it shows the business still owes me $50k and it doesn't show up as an asset. Any help gratefully accepted.
    Studio208 11 views 5 comments Most recent by ChelseaK June 14, 2019 8:18PM
  • Hi there. I have receipt for parts purchased that have been returned. How do I input them to the system? It says total must be larger than taxes when inputed in the the form.
    jonnymechanic 151 views 3 comments Most recent by ChelseaK June 14, 2019 7:57PM
  • I'm not understanding the process for categorizing the credit card transactions I import. I want to associate them with expense categories but as a credit all I have is the asset side of the ledger. What am I not understanding?
    brian_e 214 views 4 comments Most recent by ChelseaK June 12, 2019 7:37PM
  • Hello all I wanted to delete an old account added to Cash&Bank (attached mage aac1) under Assets, but not finding a way.Kindly guide me.Attached is image
    arunesh 9K views 103 comments Most recent by Jamr June 12, 2019 7:34PM
  • Hi, I do a significant number of purchases online using paypal as my payment method. Typically I receive an email receipt, however it is in the body of the email and not as an attachment. Any solution or workaround here for sending it on to receipts@waveapps.com? Thanks James
    jamesdawsondesign 31 views 0 comments Most recent by jamesdawsondesign June 12, 2019 9:15AM
  • This discussion was created from comments split from: Making Tax Digital (MTD): Digital record-keeping and filing in the UK.
    System 11 views 4 comments Most recent by JordanD June 11, 2019 8:00PM
  • How can I see the total of the invoices that have been paid each month. I don't want the outstanding amounts included, just the actual amount that's actually been received? At the moment Im physically adding it up from my bank account, but there must be a better way?
    fitandfunkykids 131 views 2 comments Most recent by fitandfunkykids June 11, 2019 7:56PM
  • Hi I have a 2 part question, 1. Since Wave accounting does not close accounts, and use accounts like income summary, how do we properly update Owners Equity? Without making the December Profit and Loss account wrong, which happens if you use closing accounts? 2. A separate issue, how do we categorizes Interest Expense? Since it is not an operatin…
    ddme 201 views 3 comments Most recent by Kimpton June 11, 2019 7:22PM
  • I am looking for some best practice advice wrt merging transactions. I have the same dolar value transaction shown from my connected bank account and also shown as a receipt from Wave. Do I merge these?
    jamesdawsondesign 41 views 1 comment Most recent by Barsin June 6, 2019 6:01PM
  • I have photographed all my receipts on my phone and can not access them to match my expenses, they are only accessible on my business tab, but I am using them for my personal, there is no place in setting to place these receipts in the right area. Personal and business do not seem to work together at all. Also my accounts are the same I have to d…
    Margot 1 view 1 comment Most recent by ZoeC June 6, 2019 6:01PM
  • I have a question hope wave's admin can help. How do I save the previous year and start with a new financial year on wave?
    Fazel 121 views 1 comment Most recent by MerlinAccounts_UK June 6, 2019 12:19PM
  • Hi! If you’re reading this post, you may already use Wave, or you might be evaluating Wave for your small business and you need to be sure it will meet your requirements for reporting under MTD. If you are unsure which version of this information is applicable to you, please click here. You are likely already aware that HMRC is introducing new VA…
    Charlotte 501 views 21 comments Most recent by ConnorM June 6, 2019 1:00AM
  • I've just started using Wave and have transferred a load of transactions and learning as I go along. Thought I was doing well (had managed to issue invoices and reconcile to bank statements)... until... I was double-checking everything last night and thought I'd entered the categories incorrectly for a number of withdrawals so I changed them all (…
    LearnC 1 view 2 comments Most recent by LearnC June 5, 2019 9:34PM
  • Hi, Just evaluating Wave for a real estate agent. We need to track HST (13% harmonized sales tax) collected and HST paid out to determine what is owed to the government. The challenge I have is that some of the expenses are food related. We pay the full amount of HST when purchasing, but can only claim 50% of it for reducing what is owed. Is the…
    dburniston 901 views 12 comments Most recent by KristenV June 5, 2019 9:06PM
  • Has anyone gone through the steps of backing their old quickbooks file into Wave. This includes invoices, estimates, item list, and customers list ?
    rboussatta 4.1K views 7 comments Most recent by MarkWavePlus June 5, 2019 8:29PM
  • Hey all, I'm new to Wave but I've managed to import everything from my spreadsheets really easy, and I'm finding it good fun to use!! (Call me weird :sweat_smile: ) Anyway, adding a Customer to an expense transaction, what does this actually achieve? Will it help me? How would I even know I've done this? Will it make the tax man happier? I'm in …
    Marshall 11 views 1 comment Most recent by JamieD June 5, 2019 3:43PM
  • Hi All, My partner is a sole trader (UK) and I am helping her with wave - she is a freelance artist. There aren't a lot of transactions yet but most of the purchases that she's made through her business account are for paint/brushes etc - I've been marking these down under the "Office Supplies" Expense Category. Is this correct?
    beanhammer 31 views 1 comment Most recent by JamieD June 5, 2019 3:22PM
  • I have a dropshipping business and need to record the purchases I make, I don't hold inventory. Just confused where to do this as if I click on Chart of Account / Expenses - I can see Cost of Goods, but there is no selection for this when trying to allocate transactions. I assume I'm missing something simple but would appreciate assistance.
    clucker 661 views 1 comment Most recent by Mikeg June 5, 2019 11:25AM
  • Hello, everyone. I'm new here and having a hard time understanding how to use this site. I linked my bank account, which worked out fine. However, once I integrated my Etsy account, all of my Etsy payments are showing up twice in my Transactions. They are coming in as individual sales through Etsy, but I've already had the money deposited into my …
    kawaiikloth 311 views 7 comments Most recent by ClaireWryghtAccounts June 5, 2019 5:31AM
  • OK - here is the scenario. I have a customer that after viewing the Customer Statement of Accounts shows that they have a credit balance - money that they have overpaid. How would you handle this? My thought would be to set up a new account under Chart of Accounts / Liabilities / Customer Prepayments and Customer Credits. How would I show unde…
    scout_treas 81 views 7 comments Most recent by JamieD June 4, 2019 4:30PM
  • Is it possible to set the category of a transaction automatically based on the description? Having to manually set hundreds of transactions/month is laborious and boring. In some cases the category name is identical to the description, in my instance uploaded PayPal fees have the description PayPal Fee and the category is PayPal Fee. In most inst…
    Booga 12 views 2 comments Most recent by AlexL June 3, 2019 10:03PM
  • Hi there! I have operated a very small business since 2015 and I have never kept track of things like: inventory, assets, liabilities. My transactions have been extremely minimal, though I do have inventory and I have filed taxes and kept bad records. I want to start a fresh set of books from 2018 onwards, but I am lost as to how I account for th…
    KathleenEmilyAnne 21 views 1 comment Most recent by Mikeg June 3, 2019 1:09PM
  • I am posting this in case other people have this issue. When reconciling bank statement to Wave balance, I received the message "There was an error saving your balance. Please try again later" I cleared cache, tried another browser, checked all bank feeds were updated, checked all transactions were reviewed but I couldn't see any probl…
    ripeka 21 views 0 comments Most recent by ripeka June 2, 2019 10:11PM
  • I would like to be able to control the order that accounts appear on the balance sheet sections and the profit and loss statement., preferebly by account number so I can control presentation ordering and most liquid to least liquid assets, etc. Does Wave strictly sort Alphabetically? How can I control the order? Stephen Scott, CPA
    stephenscottcpa 161 views 1 comment Most recent by JordanD June 1, 2019 4:13PM