Accounting Technical Support

Discussion List

  • I was just wondering where I would put a bank loan in the accounts? And for the monthly repayments too, where should I put that? The same thing for a grant given by the government. Thanks in advance!
    Kadthulas2004 143 views 5 comments Most recent by MerlinAccounts_UK March 25, 2019 1:04PM
  • Hi all, New to Wave and like many (I'm guessing) I completely stuffed up my account creation from the start. Now I want to start reusing the multitudes of accounts I archived rather than creating new ones. Is there a toggle to show them in the chart of accounts? It says they should just be there in the article at https://support.waveapps.com/hc/en…
    Ian_B 761 views 1 comment Most recent by Samd March 22, 2019 3:17PM
  • I've been in business for almost 4 years and haven't used a single credit card. But now I'd like to get the cash back rewards on my business credit card. How do I go about transactions for a card? showing the expense and everything?
    trav2001 191 views 1 comment Most recent by Mikeg March 21, 2019 11:08PM
  • I've delete a couple of what looked like duplicate funds transfers from one account to the other and now I've knocked it all out of whack with the amounts in each account wrong, when i add the money back in the funds are taken from the backup account which makes the disparity even worse! . the system isn't live yet and I've just added some invoice…
    Ian_Bond 582 views 2 comments Most recent by Ian_Bond March 20, 2019 8:14PM
  • Hi all, very new to Wave hope to get some help here. I'm trying to start off 2019 afresh, but for 2018, I already have some entries. How do I clear off the remaining balance from 2018? Do I have to delete all the invoices etc. from 2018 to start clean? Thank you very much.
    Beithoven 31 views 1 comment Most recent by Mikeg March 20, 2019 4:48PM
  • Hi Everyone I was using wave quite a bit but I have had a break for nearly a year. Previously I could upload a expenses receipt and attach it to the relevant bank transaction in the transactions window. Now I can't find a way to do it. how is it done now? thanks
    Santacari 11 views 1 comment Most recent by Samd March 20, 2019 4:38PM
  • Hi, can anyone help? My partner inputs our receipts via the Wave mobile app, so they then appear on the bank transactions as a duplicate transaction alongside the actual expense transaction from the bank! Wave have said that this should be rectified by ticking the two and merging, which works in that it takes the receipt transaction off the sheet,…
    LindaR58_ 41 views 3 comments Most recent by Ryan_W March 19, 2019 8:50PM
  • How would I go about accounting for my recent corporation tax payment as I tried to add another expense account and I am only given four options; Operating Expense, Cost of Goods Sold, Payment Processing Fee and Payroll Expense, all of which count as tax deductible expenses? What I need to account for is non tax deductible, however does count as a…
    JamesW 341 views 5 comments Most recent by Mikeg March 19, 2019 7:21PM
  • Hi Guys I know there is no connection to Transferwise (hope they are working on it). What is the best way to set up Transferwise what kind of account type? I want to add my Transferwise account to manually upload but what type of account is it? I transfer money from checking into it to pay my VA's. From a GBP account, I transfer to PHP but they …
    Thorrrr 1.7K views 3 comments Most recent by JamieD March 19, 2019 6:01PM
  • I have 3 accounts. In the Chart of Accounts they are all under the Cash and Bank heading. Each of those accounts represents a separate rental property. I've been scanning receipts, sorting them into the individual accounts (properties), and giving them different categories that my CPA can use for taxes. What I want to do is create a profit and los…
    rationalanimal 71 views 1 comment Most recent by Mikeg March 19, 2019 12:10AM
  • Hi, I’m new to Wave. I sell tea, teaware and tea experiences. I’m struggling to find exactly where to list invoices from my wholesaler and whether I have to separate each product on that invoice so that as I re-sell them to my customers, I have a stock record. Does Wave allow for this? So far, I have listed purchases that are not related to s…
    Lisa61_Bloomingbrews 21 views 1 comment Most recent by JamieD March 18, 2019 11:05PM
  • Hi, I originally contacted wave about this about a month ago, but some of my receipts are not merging with the original cc transaction, and I'm getting an error: Anyone else having this issue? It's becoming such a nightmare to do my reconciliation without this working...
    benjaminb 91 views 5 comments Most recent by Johana March 18, 2019 4:54PM
  • I'm just wondering if co-working space should be categorized as Rent Expense vs some other expense specifically for co-working space?
    Cameron 61 views 2 comments Most recent by ZoeC March 18, 2019 4:40PM
  • Hi Folks, I'm new to all this, so please bear with my question. I have just closed on a house, and I'm wondering how to record the journal transaction for said closing. The house was paid for in cash, so I'm guessing this make things a bit easier. My main question is, as follows. The seller paid a pro-rated amount of the property taxes that were…
    Shizzle5985 131 views 1 comment Most recent by Mikeg March 18, 2019 3:15PM
  • Hi Wave, Is there a way to let my sale agent to view& edit only his own quotation or invoice? Admin can manage all quotation and invoice. But sales agent can only manage his own quotation and invoice.
    Veeco 11 views 1 comment Most recent by Ryan_W March 15, 2019 11:43PM
  • Hi ive just created a wave account on my PC and downloaded the app to scan receipts. ive just scanned three receipts and they have all moved to the "done" tab. How to i upload them to the account on my PC? I assumed they would be linked and transferred automatically. Not the case. Help please.
    Wendy 11 views 1 comment Most recent by Ryan_W March 15, 2019 10:45PM
  • SriSri
    Last week we had a payroll transaction and amount was deducted from account. There was a mistake on payroll and bank reverted the money back to account. Now it is showing deducted amount as "Uncategorized Expense" and reverted money showing as "Sale". How to category them? I cannot put them as "Transfer" because both…
    Sri 21 views 1 comment Most recent by Ryan_W March 15, 2019 10:26PM
  • I’m just a New you, but I can’ find a way to print checks or deposit receipts in Wave. Have I just missed something?
    DrWhit_1 221 views 6 comments Most recent by JamieD March 15, 2019 4:42PM
  • My bank uses words, rather than - or + symbols (in Dutch) to communicate if a transaction is a positive or negative one. How do I use Excel/Google Sheets to change it to the desired format? All imports are seen as additions.
    John2312341324 31 views 2 comments Most recent by Mikeg March 15, 2019 4:33PM
  • Hello, I am a new user who has just transferred from Simply accounting to Wave mid way through my fiscal year. The fiscal year started in Sept and transactions have been entered up to Nov in the simply system. I would now like to begin entering transactions starting Dec 1. So I will be recording transactions as of Dec 1. When I go to the bank …
    drlarch 51 views 1 comment Most recent by JamieD March 15, 2019 3:51PM
  • When I export to csv (or excel) the Transaction Id is 'truncated' in accounting.csv. For example, both 479827673359629331 and 479827848345992978 are exported as 4.79828E+17 This means I am unable to relate the exported data back to a unique transaction within the system.
    nigelwheeler 41 views 3 comments Most recent by JamieD March 15, 2019 2:50PM
  • Dear Wave Team, First of all I would like to thank you for the all efforts you put together and created such a good accountant software. I am looking for a solution to resolve my currency issue. where I live we use two different currencies (USD and AFN) and I have few petty cash account for example: I have two Petty cash one for Office daily exp…
    Kamal 2.8K views 7 comments Most recent by Charlotte March 15, 2019 2:19PM
  • I mistakenly deleted some useful transactions on my app, may anyone please help me to retrieve the transactions. Thanks
    Owen44 491 views 2 comments Most recent by Owen44 March 15, 2019 4:53AM
  • No option appears to merge transactions as shown and described in https://support.waveapps.com/hc/en-us/articles/115002894323-How-to-ensure-receipt-expenses-are-not-duplicated and https://support.waveapps.com/hc/en-us/articles/208621646-Transactions-page-overview
    tkmoult Messi 3.7K views 52 comments Most recent by Zelda March 14, 2019 11:33PM
  • How is the sales tax dealt with when splitting a receipt between business and personal accounts? I am splitting my fuel receipts to account for the business use portion and am wondering how the tax portion of the receipt is dealt with. I originally uploaded the receipt to my business account and then split it and moved the personal portion to my …
    Catherine Willems 1.5K views 8 comments Most recent by AlexL March 14, 2019 11:10PM
  • Hi there everyone! Hopeing someone can help...... I have a handwritten Petty Cash book (cash expenses) that staff fill in it and covers the last 12 months. Rather than entering each transaction manually into Wave, it is possible to type them into a spreadsheet .csv file and import them? If it is possible, can you let me know: * What columns/f…
    jendela 31 views 3 comments Most recent by Jeff1 March 14, 2019 8:47PM
  • I have an invoice from a vendor for product that I purchased & resold to my client. My vendor offers a 2% discount if paid net 10. How do I show the discount when entering the invoice in bills? I would like to set it up when I set up the vendor but I don't see any way to enter it. Thanks, Dianne
    Oceanside 121 views 0 comments Most recent by Oceanside March 14, 2019 8:44PM
  • Hi, I've created an account under the money in transit category. I am going to use this account for money that are coming in my bank but are going out within the next few days or months. It's money that is not coming from sales/income neither belongs to us. We're just temporary hold it. So it's good not to have them as income on reports, that's t…
    Giroin 71 views 0 comments Most recent by Giroin March 14, 2019 8:44PM
  • How can I declare upcoming income that can be appear on my reports. For more information on my business model read the example. It's income that will be available on my bank account in few weeks or months maybe. When it will arrive some of it will be transferred to vendors and some of it will be invoiced as normal. It's about a travel website tha…
    Giroin 1 view 0 comments Most recent by Giroin March 14, 2019 8:44PM
  • I am on my second year with my side business. I want to know how to enter expenses? rather then having to upload a reciept?? example, website, domain name. business cards and signage. where does that go?
    Deeserenitea 101 views 2 comments Most recent by Deeserenitea March 14, 2019 8:23PM