Accounting Technical Support

Discussion List

  • Hi, I am going into partnership with an investor which means that the accounts of my business will change and I want to archive the current business and Recreate it with the same name. Is this possible?
    temwa 11 views 1 comment Most recent by Petra_B May 14, 2018 3:49PM
  • Apologies if there is already a discussion regarding VAT on purchases but I haven't been able to locate it. When entering purchase invoices I have recorded the VAT. I cannot find a report showing the total purchase and the vat thereon for preparing my VAT return. Indeed it would be good to find a report showing the Sales, VAT thereon, Purchases, …
    Pawsome_Pets1 291 views 3 comments Most recent by Alexia May 14, 2018 3:29PM
  • Hello! Please guide me If once sales tax irrecoverable is selected but after some time you need to change it to recoverable then what we will do. ?
    Waqas 61 views 3 comments Most recent by Briella83 May 14, 2018 3:25PM
  • Hi, I am not coming from accounting background but I try to use Wave to keep my company's accounting records. I have a very question on a situation that I just got in: I paid by mistake twice for a hotel stay with a direct payment through my company bank account. I raised a refund request to the hotel and they refunded the amount back to my compan…
    AKATSOULAS 41 views 1 comment Most recent by EnsignBellaRo May 11, 2018 5:40PM
  • We do some work through an agency. We invoice them, but they deduct tax and thus pay less than the invoice amount. How do I handle the transaction in my accounting transactions?
    Corne 31 views 2 comments Most recent by Corne May 10, 2018 4:31PM
  • I have both checking and savings accounts for my business. The system automatically accounts for transfers as "income" on one side and "expense" on another, which isn't accurate. If I send a portion of my income to my business savings account, how do I account for the transfer there and back again (when I later want to use the…
    Cherapple 1.3K views 9 comments Most recent by OrionsBelts May 10, 2018 2:45PM
  • Please can someone tell me how I split one payment across one supplier's many invoices.
    03700054 11 views 1 comment Most recent by Alexia May 9, 2018 7:05PM
  • Hi there, how do you transfer a Wave account from one person to another? The person who created the Wave account for my business is no longer involved in it, and I need to go from collaborator to owner....
    Erika 11 views 1 comment Most recent by JenHopf May 9, 2018 3:04PM
  • I have entered many bills and selected the FEDPST option which deducts 14.975%. It adds to bill amount and I get a gross amount. then I pay it from corresponding entry in my business credit card. However, when I go to Reports>Sales Tax Report none of these taxes show there or in detailed audit. Am I missing something here? Can anyone walk me th…
    mohsinmkg7 21 views 3 comments Most recent by Alexia May 8, 2018 9:07PM
  • Hey Everyone, I am having quite the time figuring out how to deal with my PayPal funding transactions from my ecommerce site. Here is my issue: I have figured out that using the transfer function takes care of the transfer transaction lines going from PayPal to my bank account, but I also have Braintree (PayPal subsidiary), that I use to process…
    bocachicabaits 201 views 1 comment Most recent by Alexia May 8, 2018 7:24PM
  • This discussion was created from comments split from: Bank Connected Succesfuly but no bank transaction updated.
    System 1.1K views 2 comments Most recent by Alexia May 8, 2018 5:51PM
  • I have been unable to raise a bill for up to one week
    Amaka 1 view 1 comment Most recent by NopDesign_Connor May 8, 2018 5:10PM
  • How do I show the VAT on an outward transaction (e.g. a payment for a product) that has been imported into Wave from my bank account. I can see the payment / transaction in >> Accounting > Transactions >. It is a single line with a name (e.g. Rymans), a value (e.g. £12.00) and a category (e.g. Office Supplies). But somehow I need to…
    DJQB 21 views 1 comment Most recent by Alexia May 7, 2018 6:17PM
  • Why is there so many errors on this app. For the life of me i cannot raise and invoice create a bill or anything like that. No response from support. Someone please just help!!!!!!
    CallumHirst 21 views 1 comment Most recent by Alexia May 7, 2018 6:05PM
  • When I want to edit my business and tax profile in settings it is taking my to the payroll page, I don't have business in Canada or US there is no other options
    Atif 11 views 1 comment Most recent by Alexia May 7, 2018 5:40PM
  • i have a lest of products that i purchase . How to get report of Products & Services (Purchases) ?
    M7mmed_Rashdi 81 views 1 comment Most recent by Charlotte May 6, 2018 11:48PM
  • jkojko
    Hi, I am new to Wave, and run a consulting business. I want to be able to align receipts with specific clients. Does that exist? I haven't found a concept of tagging or a field to use for this. Thanks!
    jko 11 views 3 comments Most recent by Alexia May 3, 2018 5:39PM
  • fasfas
    HMRC offers cash basis accounts a nominal £26/month home working allowance (as an easy way to expense a portion of utility bills to self-employed working at home). This means I get £4.20/month offset against tax. What's a good way to represent these? What I've done is add an business expense account for this and put expenses of £26 each month. Th…
    fas 91 views 0 comments Most recent by fas May 3, 2018 1:26PM
  • While entering transactions in accounting, I noticed that the balance of my cash on hand account does not reflect the change with income and expenses. Also, it says that the last transaction was 4/11/2018. Today is 4/19. Can someone help me with this problem or am I doing something wrong.
    Mikeps21 281 views 9 comments Most recent by Alexia May 2, 2018 3:12PM
  • Is it possible to add users for invoices only For the phone app
    Roman 11 views 2 comments Most recent by Alexia May 1, 2018 4:29PM
  • Hi, I've just started with Wave after trialling Xero. One function Xero had that I just can't find with Wave is that I could set the date I wanted to started reconciling my bank transactions, whereas here it has automatically taken me back to December. That's a lot of transactions for me to look at towards the end of my financial year! (I'm not pl…
    julieoncloud9 312 views 2 comments Most recent by julieoncloud9 May 1, 2018 4:08PM
  • I have setup my wave to connect with my bank account. Now the problem is I need to record transactions in my bank account as a payment on an invoice. How do I do that?
    TRECpro 31 views 1 comment Most recent by Ellie_Writes_Things May 1, 2018 3:31PM
  • When processing "Bills" if I enter - Item ,Description,Qty, Price and entry will be Debit GL Account Stock and Credit AP (Vendor name ) is there a report that will reflect all the data I have entered on the "Bill" I would also appreciate your help on using "Transactions" to process Bank entries(Debits and Credits ) i…
    JANE 21 views 1 comment Most recent by Alexia April 30, 2018 7:05PM
  • Although I add the (receivable)Value Added Tax on every single receipt, they do not reflect in the sales Tax Report.
    Robrooi 1 view 5 comments Most recent by Petra_B April 27, 2018 6:40PM
  • Is there a way to close a prior year (at year end) so that no further changes can be made to it? As I create invoices this current year and apply payments received in the year prior (2017) to them, the total revenue for 2017 is decreasing and accounts receivable is increasing. I understand why this is happening, but I am concerned because now I c…
    Iris85 945 views 4 comments Most recent by Iris85 April 26, 2018 5:23PM
  • Hi New to dealing with Owner's Accounts and I'm looking at the Balance Sheet Dec 31 2017 and it includes transaction and the balance back to 2015. How do I balance the account so it starts at $0 for 2018
    pastakp 11 views 1 comment Most recent by Alexia April 26, 2018 3:45PM
  • I have just started using Wave and want to load opening balances for customers. it appears I can load a starting balance for accounts receivable as a whole but not for individual customers under accounts receivable. Please advise. Thanks
    Milly 21 views 4 comments Most recent by Milly April 26, 2018 11:03AM
  • I have a had an invite to connect to their wave account. It failed and now says invite now expired.
    Brian_FBD 111 views 1 comment Most recent by JenHopf April 25, 2018 8:53PM
  • Can I add a second user to a company in my profile?If yes,please tell me how
    mvbsonja 61 views 1 comment Most recent by JenHopf April 25, 2018 8:51PM
  • I am new to Wave. I checked my balance sheet and saw an amount for liabilities. How do I see exactly what those liabilities are? There should not be that much there so I think I miscategorized something.
    Dattony 21 views 1 comment Most recent by Alexia April 25, 2018 8:26PM