Accounting Technical Support

Discussion List

  • Once you upload receipts, how can you find a particular receipt? You cannot seem to search or sort in receipts, and they are not sorted by invoice date. And once you upload a receipt it creates a transaction. How can you access the linked transaction from the receipt, and vice versa? Thanks
    m1cr0ch1p 741 views 15 comments Most recent by Alexia July 6, 2018 6:52PM
  • Hi, we are a small nonprofit and receive regular cash, check, and PayPal donations from our members. I have been recording the cash and check ones as cash donations and adding to the "cash on hand" account. My problem is properly recording the deposit into our checking account from the "cash on hand" account. Here is what I…
    Star044 341 views 7 comments Most recent by Alexia July 6, 2018 2:41PM
  • Hi, I would like to edit a bill payment account. I followed this link https://support.waveapps.com/hc/en-us/articles/208622746-How-to-edit-transfers-payments-and-journal-transactions but when I open the bill I can only delete the payment and not edit it. Any idea?
    Rami 341 views 6 comments Most recent by Alexia July 5, 2018 8:06PM
  • Hi, So I've recently open up a new business. I used a credit card for my current Sole Proprietorship to open the new company, because of course, I have no accounts for the new company yet. What is the proper way to book this? From the point of properly categorizing the expense in my Sole Proprietorship, to properly booking this as an Owner Invest…
    Lorenzo 21 views 5 comments Most recent by Alexia July 5, 2018 6:11PM
  • Sorry for what must be a very basic accounting question but I am very new to this...Anyway, if I have connected my bank feed to Wave and I can see the transaction, do I still need to upload receipts, or is the bank feed transaction all the proof that is needed that the transaction took place?
    MatthewO 11 views 1 comment Most recent by OrionsBelts July 4, 2018 3:34PM
  • I'd very much like to find an alternative to Quickbooks Online for a variety of reasons, and signed up to Wave to look around. Is there a primer for importing data from Quickbooks online? If there's a relatively easy way to do it, I'd like to run both for a while to see how things go. Thanks to all...
    DrewM 31 views 5 comments Most recent by Mani July 4, 2018 12:49PM
  • How can I set up more than one business in the same account
    Berrelli 491 views 2 comments Most recent by Berrelli July 4, 2018 3:08AM
  • TTTTTT
    Is there a way to create a report to show where sales have come from and the total for the day/month/year? I have cash sale, card sales and bank transfers and would like to see them individually
    TTT 91 views 4 comments Most recent by Alexia July 3, 2018 9:12PM
  • Hi, I would like to download a list of all my invoices with the customer, description and amount to a spreadsheet. Does anyone know if this is possible and, if so, how I can do this? Thanks!
    fairwayelectrical 51 views 1 comment Most recent by Alexia July 3, 2018 8:24PM
  • I created few vat sample accounts, and I deleted them, but when I run vat report, those deleted accounts still shows up in the report. Any idea on how to deal with this?
    ThePlayground1 31 views 4 comments Most recent by Alexia July 3, 2018 8:16PM
  • OK, so I'm now having to merge manual invoices and active bank transactions, otherwise I have two of the same transactions in my accounts! An utter pain, but a workaround apparently. Anyways - I have merged my two transactions, 'but' it is still frustratingly showing in my reconciliation, which is unbalancing this by £225! What is going wrong pl…
    epilo 121 views 1 comment Most recent by Alexia June 29, 2018 6:28PM
  • Hi there, I'm new to wave, coming over from QB Online! Love the simple UI and features of Wave.. Anyway, I'm trying to add a Starting Balance, (unfortunately) with a negative value, however, it isn't accepting this. How can I simply add a stating balance with a negative value please..seems simple? Add a '-' before the value- right? Please hel…
    epilo 671 views 11 comments Most recent by Alexia June 29, 2018 4:31PM
  • I was in Ontario and collecting and remitting HST 13%. So I created one tax in Wave called HST Now I am in Manitoba and the kind of work I do only applicable tax is GST which is 5% Now if I select the HST as tax on invoice , I can not modify the tax % on the invoice ( it is defaulted to 13%) .So I have to create a new tax called GST 5% and then I …
    Asker123 2.3K views 1 comment Most recent by Alexia June 29, 2018 2:24PM
  • Hi there I have recorded all sales through invoices generated by wave and included tax on the invoices. Now it's time for a tax return and I thought the sales tax report would make life easy - but here now it looks like the sales are tax exclusive and added on rather than taken into account. I'm wondering now if it's the way I have used taxes on m…
    ITstuffed 11 views 1 comment Most recent by Oli_Eddie June 28, 2018 6:18PM
  • Hi, An accounting newbie here. I'm having an issue with the reconciliation date. This is a new business and this is the first time data has been imported. I have imported bank transactions from July 1st to July 31st 2017. All the transactions were imported and show correctly. When I go into reconcilliation the ending balance date says 30th July 2…
    graemethomas 41 views 4 comments Most recent by Alexia June 28, 2018 4:22PM
  • Hi Wave Community, I would like to issue a $1500 loan to an expternal party from my sole proprietorship business at 3% annual interest. How do I record the loan and the interest accrued?
    Alexiers 31 views 2 comments Most recent by Alexiers June 28, 2018 9:03AM
  • This financial year I created a business account, to divide expenses from a personal account. Each week I transfer an amount to my personal account. When allocating transaction type it comes up as income for my personal account, but I believe overall Wave is adding this as additional income, not transfer across accounts - skewing my figures dra…
    Julia 31 views 1 comment Most recent by Ellie_Writes_Things June 27, 2018 6:54PM
  • Hi there I've been struggling to upload a bank statement to my personal account. I've managed to connect my bank account but it will only upload the last 6 months however I need to go back the full financial year (1 April 2017). This is the error message I receive: I have downloaded the suggested template from WAVE, ensured the correct heading…
    JesterBells 21 views 9 comments Most recent by Alexia June 27, 2018 4:33PM
  • Help my version not update for cash or accrual option. I need cash reporting for end of June
    accountstechmarine 11 views 1 comment Most recent by Alexia June 27, 2018 2:30PM
  • I'm trying to reconcile the credit card account. The credit card statement runs from the 2nd or 4rd of the month to the 2nd or 3rd of the following month. I keep getting difference because I cannot set the ending balance as stated on the credit card statement. For example 08/02/2017. Can this be done? Right now I have to back date those transactio…
    BuSol 121 views 2 comments Most recent by BuSol June 26, 2018 8:34PM
  • How is possible to record an on account receipt of money for a listed customer
    Stelios 21 views 3 comments Most recent by Alexia June 26, 2018 3:06PM
  • Hi All - helping a friend track her expenses and income for her real estate business. She would like to see her net income per listing - she has about 20-30 listings per year. I'm trying to figure out if I can set that up in Wave or do I just need to track it separately on a spreadsheet. I'm brand new to Wave but excited about what I see so far. A…
    pmk856 191 views 2 comments Most recent by Alexia June 26, 2018 2:50PM
  • New (to me) services business - paid cost of business, insurances, professional fees, some simple starting costs from personal funds but I don't know the best place / way to record these. At the moment I've created them as Bills but I'm sure that's not the best / right way to record it. I don't want / need to take that initial investment amount …
    Tinymoz 871 views 5 comments Most recent by Alexia June 26, 2018 2:43PM
  • This discussion was created from comments split from: Cash on hand to the bank.
    System 512 views 2 comments Most recent by Alexia June 26, 2018 2:38PM
  • I have set up the chart of accounts and would like to enter current year amounts. How do I do that without all the amounts going to Retained. The amounts for P&L are current year.
    hynes_1988 11 views 1 comment Most recent by LagoFinancial June 23, 2018 3:35AM
  • As a new user of the platform, I experimented with some sales taxes entries and then I removed the ones I did not wish to use. These had zero records in them and obviously, 0 balance. When i went to generate a report for sales taxes, the system printed all sales taxes entries, even the ones I had deleted. This made the report unusable. I underst…
    ioannist 311 views 3 comments Most recent by Alexia June 20, 2018 4:59PM
  • Hi, I'm new to Wave and new to business. I have not yet started trading, so whilst I set up I have been recording my expenses as owner's investment through the receipt scanning app. However, my question is, should I have recorded an opening balance before doing this, or is this something I can record at a later date? If I have started out doing th…
    MatthewO 21 views 2 comments Most recent by Alexia June 20, 2018 4:10PM
  • This discussion was created from comments split from: Transfers from cash on hand to bank, nonprofit.
    System 1 view 2 comments Most recent by Alexia June 18, 2018 7:46PM
  • hi, as photo shown, the date of bank reconciliation of jan until 30/1/2018, but jan got 31days. and feb only until 27/2 but feb got 28days. that the reason that my bank reconciliation is no tally. may i know what is the problem & any solution ? thanks you
    SELIN 181 views 3 comments Most recent by Alexia June 18, 2018 7:39PM
  • HDSHDS
    Hi, and thank you for your patience if this is a very newbie question, as I'm literally just getting started! My business is brand new, no income yet, so all expenses are being paid out of my own (personal) account. However, I want to keep track of all business expenses so that when we finally get income, it is simple to reimburse myself. First o…
    HDS 1K views 4 comments Most recent by Alexia June 18, 2018 3:01PM